Account Specialist (Korea Market)
TDCX
Key Responsibilities
- Build strong relationships with customers
- Provide best-in-class customer experience
- Identify opportunities to improve customer performance
- Partner with different departments to assist customers
- Enhance department and organization's reputation
- Own all aspects of talent brand campaigns
- Make recommendations on target audiences
- Prove ROI through campaign insights
- Collaborate with product teams to improve service offerings
- Improve campaign management tools
- Support customer communication and education
- Implement and maintain Quality Management System
Requirements
Education
Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Master's Degree
Experience
Preferable 2 years of working experience, fresh graduates encouraged to apply
Required Skills
- Strong time management
- Ability to work in fast-paced environment
- Multitasking abilities
- Computer proficiency
- Ability to work with multiple systems
- Adaptability to new systems
- Excellent verbal communication skills
- Excellent written communication skills
- English language proficiency
- Korean language proficiency
Benefits
- Health insurance
- Attractive remuneration
- Performance incentives
- Comprehensive medical coverage
- Insurance coverage
- Social security coverage
- World-class workspaces
- Engaging activities
- Recognition programs
- Learning and development plans
- Flexible working arrangements
Original Job Posting: View on Source Website