Assistant Manager – Projects

IBT GLOBAL CALL CENTRE SERVICES LLC
Dubai, United Arab Emirates
Full-time
On-site
Senior
AED 168,000 - 192,000 per year

Key Responsibilities

  • Oversee project implementation
  • Coordinate project activities
  • Manage Benefits Realization Management (BRM)
  • Facilitate project review meetings for IT-related application projects
  • Constantly look for ways to improve monitoring, discover issues, and deliver better value to the customer
  • Discuss with stakeholders and understand requirements in detail
  • Create scope of work
  • Manage resources
  • Coordinate with vendors
  • Assign and monitor tasks
  • Lead project delivery in other countries
  • Design and create data tools to automate manual processes
  • Identify and implement initiatives that drive operational efficiencies
  • Prepare regular progress reports and updates for stakeholders
  • Maintain project documentation
  • Ensure project deliverables meet quality standards
  • Develop and maintain benefits realization matrix plan

Requirements

Education

Master's degree in IT sector

Experience

7-10 years

Required Skills

  • Strong communication
  • Project management
  • Basic SAP module knowledge
  • Microsoft Office 365 proficiency
  • Software coding experience in any programming language
  • Experience in 3PL, FMCG Wholesale, Distribution and Retail industries

Interested in this position?

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About the Company

IBT GLOBAL CALL CENTRE SERVICES LLC

Dubai, United Arab Emirates

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