Client Relationship Manager

Key Responsibilities

• Develop and maintain client relationships
• Understand assigned program products/services
• Navigate collaborations and drive strategic priorities
• Interface with Mayo Clinic Platform delivery and development teams
• Manage go-live and onboarding activities
• Resolve issues
• Establish primary point of contact with clients
• Promote Mayo Clinic's core values
• Report regular status updates
• Manage billing and timely invoice payments
• Manage time and priorities across multiple clients
• Promote and coordinate professional services

Requirements

Education

Bachelor's degree in Business Administration, Sales, Marketing, Management, Healthcare or related field

Experience

3 years in account management, client/customer service or sales within healthcare

Required Skills

• Excellent oral and written communication
• Meeting facilitation
• Presentation delivery
• Proposal crafting
• Organizational skills
• Project management
• Self-motivation
• Independent work
• Proficiency in English

Benefits

• Opportunities for advancement
• Competitive compensation
• Comprehensive benefit plans
• Continuing education opportunities