Enrollment Operations Officer
Maastricht University
Key Responsibilities
- Conduct document verification and credential evaluation for incoming applications
- Manage CRM system (Full Fabric)
- Process admissions-related data
- Upload student information into SAP system
- Support interview planning, scholarship, and financial support processes
- Assist with visa application process
- Maintain alumni records
- Support alumni engagement programs
- Assist in student information campaigns
- Organize student registrations
- Promote student and career services activities
- Provide administrative support to Career Services team
- Create content and manage social media campaigns
- Administer and analyze student satisfaction surveys
- Provide logistical and administrative support for key events
Requirements
Education
Bachelor's Degree in Business Administration, Education, International Relations, or related field
Required Skills
- Strong organizational skills
- Attention to detail
- Excellent communication skills (written and verbal)
- Strong command of English
- Ability to work independently and collaboratively
- Familiarity with CRM systems and administrative tools (e.g., SAP)
- Understanding of visa processes and international student requirements (preferred)
Benefits
- 8.0% holiday allowance
- 8.3% year-end bonus
- Flexible working hours
- Partial work from home
- Monthly commuting allowance
- Monthly internet allowance
- 29 vacation days
- 4 additional public holidays
- Possibility for 12 additional compensation days
- Pension scheme with ABP
- Company fitness
- Sports facilities
- Personal and professional development opportunities
- Training programs
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