O&M Manager

Key Responsibilities

• Lead end to end implementation of multiple mid-to-large scale regional and/or global eCommerce initiatives
• Lead all phases of projects including scope definition, resource forecasting, process mapping, requirement documentation, timeline creation, project communications, change management, testing, go-live, and closeout
• Communicate effectively across all levels of leadership
• Build strong relationships with partner teams
• Influence and shape system architecture and integration strategies
• Collaborate with business and technology teams
• Drive project centric discussions and deep-dives
• Strive for operational excellence
• Serve as a technical SME for Retail Online
• Contribute to an inclusive environment

Requirements

Education

BA/BS degree in a technical field

Experience

4+ years

Required Skills

• Deep technical proficiency
• Project management skills
• Business analytics
• Process mapping and optimization
• Business and technical requirement creation
• Influencing solution architecture
• Evaluating solutions through testing
• Leading others through change
• Communication skills
• Relationship building
• Understanding complex system landscapes
• Operational excellence

Required Certifications

• PMP or Certified Scrum Master (preferred)