Practice Manager, Data Science, AI and ML

Key Responsibilities

Lead technical liaison between customers and engineering resources
Provide tactical scope and work with business representatives/customers to understand requirements
Lead teams of business and technical colleagues throughout projects
Ensure appropriate questions are asked and nothing crucial is overlooked
Educate customers on the value of data science and AI solutions
Help customers transition to the cloud using best practices
Deliver modern AI and ML solutions including generative AI, cognitive computing, and cloud services
Establish credibility and build relationships with customers
Lead architectural discussions to ensure customer success on AWS
Conduct hands-on education/training sessions
Present at industry events
Collaborate on Go to Market strategies
Travel up to 50% of the time
Hold regular 1:1 meetings with team members
Foster aspirational working culture
Own practice growth & productivity
Provide coaching and help establish goals for team members
Act as communication conduit for practice
Create feedback sources to promote quality and development
Work on designing and validating proposals and SOWs
Support hiring tasks including interviewing and onboarding
Understand practice performance metrics
Identify and drive internal initiatives for practice improvement

Master's or Ph.D. in Computer Science and/or Data Science

12+ years in customer-facing software/technology, data analysis, or consulting