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Account Executive (Behavioral Health), Remote - Job Opportunity at Magellan Health

Remote, United States
Full-time
Senior
Posted: June 4, 2025
Remote
USD 83,890 - 142,610 per year

Benefits

Comprehensive health insurance package with enhanced mental and emotional wellbeing support, positioning employees above standard market coverage
Life insurance benefits providing financial security and peace of mind for employees and their families
Voluntary benefit options allowing personalized coverage selection based on individual needs and life circumstances
Short-term incentive programs tied to performance metrics, offering additional earning potential beyond base compensation
Tobacco-free workplace environment promoting healthier lifestyle choices and reduced healthcare costs
Equal opportunity employment practices ensuring fair treatment and diverse workplace culture

Key Responsibilities

Lead strategic account management initiatives that directly impact customer retention and revenue growth through alignment of behavioral health solutions with client business objectives
Orchestrate cross-functional collaboration with IT, Finance, Product Development, Claims, and Legal teams to deliver integrated solutions that exceed customer expectations
Drive development and execution of comprehensive strategic business plans that reflect global customer objectives and position company solutions as mission-critical components
Own complete accountability for account satisfaction metrics and Service Level Agreement performance, directly influencing company reputation and contract renewals
Build and maintain C-level relationships across customer organizations while developing multi-tiered contact networks that strengthen overall partnership resilience
Lead customer governance processes and compliance coordination, ensuring regulatory adherence while minimizing risk exposure for both parties
Analyze complex data sets and prepare executive-level reporting with actionable insights that drive program improvements and demonstrate measurable value
Manage financial performance including revenue targets, cost optimization, and segment profit achievement while identifying growth opportunities
Negotiate contract terms and pricing structures that achieve profitability targets while delivering enhanced value propositions to customers
Mentor account management teams in advanced problem-solving techniques and customer service excellence, building organizational capability

Requirements

Education

Bachelor's degree required

Experience

7+ years relevant experience in Account Management

Required Skills

Proficient in MS Office suite Excellent verbal and written communication skills
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Sauge AI Market Intelligence

Industry Trends

The behavioral health sector is experiencing unprecedented growth driven by increased mental health awareness, workplace wellness initiatives, and regulatory requirements for mental health parity. Organizations are investing heavily in comprehensive behavioral health programs as employee mental wellness becomes a strategic business priority. Healthcare technology integration is accelerating, with behavioral health platforms requiring sophisticated data analytics, telehealth capabilities, and seamless integration with existing HR and benefits systems. Account executives must navigate increasingly complex technical requirements while demonstrating ROI. Regulatory compliance in behavioral health is intensifying with new privacy requirements, state-specific regulations, and federal oversight. This creates opportunities for account executives who can position compliance expertise as a competitive advantage while managing associated risks.

Salary Evaluation

The salary range of $83,890 - $142,610 is competitive for senior-level account management roles in the healthcare sector, particularly for behavioral health specialization. This range reflects the specialized knowledge required and the strategic importance of client retention in the healthcare services industry.

Role Significance

Account executives typically work with cross-functional teams of 8-15 professionals including operations, clinical, finance, and technical specialists, while potentially managing 2-4 direct reports in account coordination roles.
This is a senior-level position requiring autonomous decision-making, strategic thinking, and the ability to influence both internal stakeholders and external clients. The role carries significant responsibility for revenue protection and growth, indicating high organizational trust and impact.

Key Projects

Implementation of new behavioral health programs for enterprise clients with employee populations exceeding 10,000 Complex contract renegotiations involving multi-year agreements worth $5-50 million annually Integration projects connecting behavioral health platforms with existing HR information systems and benefits administration platforms

Success Factors

Deep understanding of behavioral health regulations, compliance requirements, and clinical outcomes measurement is essential for credibility with healthcare-focused clients and internal clinical teams. Advanced relationship management skills enabling navigation of complex organizational hierarchies while maintaining multiple stakeholder relationships across different functional areas and seniority levels. Financial acumen including proficiency in healthcare economics, risk-based contracting, and the ability to articulate value propositions that demonstrate clear return on investment for behavioral health programs. Project management expertise to coordinate complex implementations involving clinical workflows, technology integration, and change management across large organizational structures.

Market Demand

High demand exists for experienced behavioral health account executives as organizations expand mental health offerings and seek specialized expertise to navigate complex regulatory environments while driving customer satisfaction and retention.

Important Skills

Critical Skills

Relationship management skills are absolutely essential as this role requires building trust and credibility with C-level executives, clinical professionals, and operational staff across complex healthcare organizations while maintaining internal stakeholder alignment. Financial analysis and business acumen are critical for understanding healthcare economics, evaluating contract performance, identifying growth opportunities, and articulating value propositions that resonate with cost-conscious healthcare decision makers. Healthcare industry knowledge, particularly in behavioral health, compliance, and regulatory requirements, is fundamental for credibility and effective solution positioning in an increasingly regulated and specialized market segment.

Beneficial Skills

Project management certification and experience would enhance ability to coordinate complex implementations and manage multiple stakeholder requirements across large organizational change initiatives. Data analytics skills and familiarity with healthcare informatics would provide competitive advantage in preparing meaningful reports and identifying actionable insights from complex healthcare data sets. Clinical background or behavioral health expertise would strengthen credibility with clinical stakeholders and enhance ability to articulate clinical outcomes and evidence-based program improvements.

Unique Aspects

Specialization in behavioral health creates opportunities to work at the intersection of healthcare, technology, and workplace wellness during a period of significant industry transformation and growth.
Matrix management structure provides extensive exposure to different business functions including clinical operations, finance, legal, and technology, accelerating professional development and business acumen.
Remote work arrangement offers flexibility while managing enterprise-level accounts, requiring strong self-management skills and virtual relationship building capabilities.
Focus on compliance and regulatory coordination provides valuable expertise in healthcare regulations that is increasingly important across the broader healthcare industry.

Career Growth

Progression to director-level roles typically occurs within 3-5 years with demonstrated success in account growth and retention, while VP-level positions generally require 7-10 years of progressive account management experience.

Potential Next Roles

Senior Account Director managing portfolio of enterprise accounts worth $100+ million annually Business Development Director focusing on new market expansion and strategic partnerships Vice President of Client Services overseeing entire account management organization General Manager of specific business units or geographic regions

Company Overview

Magellan Health

Magellan Health is a leading healthcare management company specializing in behavioral health, pharmacy benefits, and other specialty healthcare services. The company serves health plans, employers, and government agencies, managing care for millions of members across the United States through comprehensive managed care solutions.

Magellan Health holds a strong position in the behavioral health management sector as one of the largest specialty healthcare companies in the United States, competing effectively with major players like Optum and Anthem while maintaining specialized focus on behavioral health expertise.
This remote position allows national coverage and relationship management across diverse geographic markets, providing exposure to varying state regulations, regional healthcare systems, and diverse client needs spanning both public and private sector organizations.
The company emphasizes collaborative matrix management, cross-functional teamwork, and professional development through mentoring relationships. The remote work structure suggests progressive workplace policies and trust-based management approaches.
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