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Accounts Receivable Officer - Job Opportunity at Contour Education

Melbourne, Australia
Full-time
Entry-level
Posted: March 4, 2025
On-site
AUD 55,000 - 70,000 annually based on Melbourne market rates for entry-level AR roles in education sector

Benefits

Above-market compensation package reflecting startup growth potential and comprehensive responsibility scope
Professional development through structured mentorship and hands-on startup experience
Leadership skill development opportunities in a high-growth environment
Direct access to founders and senior leadership for accelerated learning
Purpose-driven work environment focused on educational impact
Career advancement opportunities within a rapidly expanding organization

Key Responsibilities

Lead end-to-end enrollment process management ensuring data accuracy and compliance
Oversee revenue cycle management including invoice creation and collections
Drive customer relationship management through high-touch family communications
Manage accounts receivable portfolio with focus on minimizing aging and maintaining positive relationships
Ensure CRM data integrity and process optimization
Provide strategic support to sales and customer service teams
Develop and implement solutions for complex billing scenarios

Requirements

Education

Bachelor's Degree (or currently studying) in Commerce/Finance/Business/Accounting or related field

Experience

Prior Accounting, Finance, and/or Sales Experience (ideal)

Required Skills

Honesty and Integrity High Level of Empathy Detail Oriented & Organised Energy and Enthusiasm Excellent Customer Service Skills Independence & Proactiveness Willing to Listen, Learn & Grow Intelligence & Creativity
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Sauge AI Market Intelligence

Industry Trends

EdTech sector experiencing sustained growth with focus on personalized learning solutions and digital transformation Increasing demand for finance professionals who can balance technical expertise with strong customer service skills in education sector Growing emphasis on process automation and digital payment systems in educational institutions Rising importance of data-driven decision making in educational business operations

Role Significance

Likely part of a 3-5 person finance team in a fast-growing startup of 150+ employees
Entry to mid-level position with significant operational impact due to direct revenue cycle management responsibilities

Key Projects

Implementation of streamlined billing and enrollment processes Development of collection strategies balancing business needs with customer relationships CRM optimization for improved financial tracking and reporting Cross-functional process improvement initiatives with sales and customer service teams

Success Factors

Strong attention to detail combined with excellent interpersonal skills Ability to maintain composure and professionalism in challenging collection situations Proactive problem-solving mindset with focus on process improvement Understanding of educational sector dynamics and customer service excellence

Market Demand

High demand due to education sector growth and increasing focus on financial process optimization in EdTech companies

Important Skills

Critical Skills

Customer service excellence due to direct parent and student interaction Attention to detail for accurate financial records and compliance Communication skills for stakeholder management Process optimization capabilities for scaling operations

Beneficial Skills

Educational sector knowledge CRM system expertise Project management capabilities Change management skills

Unique Aspects

Rare opportunity to combine financial operations with educational impact
Direct exposure to rapid-growth startup operations and scaling challenges
Blend of professional finance role with mission-driven educational focus

Career Growth

2-3 years potential for vertical movement given company's rapid growth trajectory

Potential Next Roles

Senior Accounts Receivable Officer Finance Team Leader Credit Controller Financial Operations Manager

Company Overview

Contour Education

Fast-growing EdTech startup with strong market presence in Australian education sector, recognized by AFR as one of the fastest-growing startups three years running

Emerging leader in educational support services with significant growth potential
Strong presence in Melbourne with potential for national expansion
Dynamic startup environment combining educational impact with professional growth opportunities
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