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Agile Technical Coach - Job Opportunity at U.S. Bank National Association

Dublin, Ireland
Full-time
Senior
Posted: July 10, 2025
Hybrid
€75,000 - €95,000 per year, reflecting the senior nature of this role in Dublin's competitive fintech market. This estimate accounts for the specialized coaching skills required, the 8+ years experience requirement, and U.S. Bank's position as a major international financial institution requiring top-tier talent.

Benefits

Comprehensive health and financial security protection package designed to provide peace of mind and competitive market positioning
Substantial career development investment with dedicated resources for professional growth and skill enhancement
Flexible hybrid working arrangement allowing 3+ days in-office with remote flexibility, supporting work-life balance
Diverse multinational working environment fostering cross-cultural collaboration and global perspective
Fast-paced dynamic workplace culture encouraging innovation and continuous learning
Disability accommodation support demonstrating inclusive employment practices

Key Responsibilities

Drive organizational DevOps transformation by coaching teams in a specialized Dojo environment, directly impacting delivery velocity and quality across multiple business units
Serve as strategic change agent establishing vision and thought leadership for DevOps adoption, removing critical impediments to digital transformation success
Mentor and coach leadership stakeholders including Scrum Masters, Product Managers, Technical Leads and executives on DevOps principles, ensuring alignment across all organizational levels
Design and facilitate comprehensive DevOps training programs, building organizational capability and accelerating time-to-market for new products
Conduct systematic evaluations of existing processes and methodologies, identifying optimization opportunities that drive continuous improvement and competitive advantage
Integrate DevOps, Agile and Product methodologies to create cohesive high-performing teams that deliver exceptional customer value
Lead cultural transformation initiatives focused on DevOps mindset adoption, fostering innovation and agility across the organization

Requirements

Education

Bachelor's degree, or equivalent work experience

Experience

8 or more years of experience in Information Technology environment

Required Skills

Knowledge of CI/CD, Java, Python, .NET, GoLang & JavaScript Frameworks Professional Coaching certification, or equivalent work experience Any Security certifications, or equivalent work experience Security policy creation and automation Threat modeling Access & Controls Working knowledge of system development lifecycle (SDLC) and process change/improvement Five or more years of experience with Agile frameworks (Scrum, Kanban, etc.) and support tools Five or more years of experience within an Agile solution environment working on large scale, multiple scrum team

Certifications

Professional Coaching certification Security certifications
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Sauge AI Market Intelligence

Industry Trends

Digital transformation acceleration in financial services is driving unprecedented demand for DevOps and Agile coaching expertise, with organizations investing heavily in modernizing legacy systems and improving delivery capabilities. The integration of security practices into DevOps workflows has become critical as financial institutions face increasing regulatory requirements and cyber threats. The shift towards product-centric operating models in banking is creating demand for coaches who can bridge traditional IT delivery with modern product management approaches, requiring deep understanding of both technical practices and business value creation. Remote and hybrid work models have fundamentally changed how Agile and DevOps practices are implemented, with organizations needing coaches who can facilitate virtual collaboration and maintain team cohesion across distributed environments.

Role Significance

Typically works with multiple scrum teams simultaneously, potentially impacting 50-100+ individuals across various organizational levels from individual contributors to executive leadership, with responsibility for scaling practices across large-scale agile implementations.
Senior-level position with significant organizational impact, evidenced by the requirement to coach executives and drive enterprise-wide cultural transformation. The role operates at a strategic level, influencing technology delivery across multiple teams and business units.

Key Projects

Enterprise-wide DevOps transformation initiatives spanning multiple business units and technology platforms Implementation of immersive learning programs and Dojo environments for accelerated skill development Integration of security practices into existing DevOps pipelines and workflows Cultural change management programs focused on mindset shifts and organizational agility

Success Factors

Demonstrated ability to influence and lead through expertise rather than authority, particularly when working with senior executives and established teams resistant to change Deep technical credibility combined with strong coaching and facilitation skills, enabling effective knowledge transfer and skill development across diverse audiences Cultural sensitivity and change management expertise to navigate organizational resistance and drive sustainable transformation Strong systems thinking capability to understand and optimize complex interdependencies between teams, processes, and technology platforms

Market Demand

High demand driven by widespread digital transformation initiatives across financial services, with particular emphasis on DevOps coaching roles that combine technical expertise with cultural change management capabilities.

Important Skills

Critical Skills

DevOps and CI/CD expertise forms the technical foundation for all coaching activities, enabling credible guidance on modern software delivery practices and toolchain optimization Professional coaching certification ensures structured approach to behavioral change and skill development, critical for driving sustainable transformation rather than superficial process adoption Security knowledge is essential in financial services context where regulatory compliance and risk management are paramount to business operations Large-scale Agile experience provides practical understanding of coordination challenges and scaling practices across multiple teams and business units

Beneficial Skills

Design thinking expertise would enhance product management coaching capabilities and support customer-centric transformation initiatives Cloud platform certifications would complement DevOps skills as organizations increasingly adopt cloud-native architectures Data analytics and metrics-driven improvement skills would support measurement and optimization of transformation outcomes Change management certification would formalize expertise in organizational transformation and cultural change initiatives

Unique Aspects

Combination of traditional banking stability with aggressive digital transformation agenda creates unique opportunity to drive change at enterprise scale
Dojo-style immersive learning environment represents cutting-edge approach to skill development and knowledge transfer
Role spans both technical DevOps practices and executive coaching, providing rare opportunity to influence strategy while maintaining hands-on technical involvement
Integration of security-first mindset into DevOps practices reflects financial services regulatory requirements and creates specialized expertise valuable across the industry

Career Growth

Typically 3-5 years to progress to director-level positions, with potential for C-suite roles within 7-10 years given the strategic nature of the experience gained in this role.

Potential Next Roles

Head of DevOps Transformation or Chief Technology Officer roles focused on enterprise-wide digital transformation Independent consulting specializing in financial services DevOps transformation VP of Engineering or Technology Leadership positions in fintech or traditional banking organizations Director of Agile Center of Excellence or organizational transformation roles

Company Overview

U.S. Bank National Association

U.S. Bank National Association is one of the largest banks in the United States, with Elavon serving as their payment processing subsidiary. The organization has been investing heavily in digital transformation and modern technology practices to compete with fintech disruptors and improve customer experience.

Established as a top-tier financial institution with significant market presence and resources for technology investment, positioning this role within a stable yet innovation-focused environment with access to cutting-edge projects and substantial transformation budgets.
This Dublin position represents U.S. Bank's European operations hub, providing exposure to international markets and regulatory environments while benefiting from Ireland's growing fintech ecosystem and EU market access.
Large enterprise culture with increasing emphasis on agility and innovation, offering the stability of an established financial institution while pursuing modern technology practices and cultural transformation initiatives.
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