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Agricultural and Environmental Service Engineer - Job Opportunity at FIAlab Instruments

Sydney, Australia
Full-time
Senior
Posted: March 2, 2025
On-site
AUD 100,000 - 140,000 per year

Benefits

Comprehensive health insurance package with competitive coverage
Full travel expense reimbursement for extensive field work
Visa sponsorship indicating international talent focus
Performance-based bonus structure

Key Responsibilities

Lead technical implementation and customer training for sophisticated chemical analysis instruments
Manage end-to-end customer relationship from initial consultation through post-installation support
Conduct advanced method optimization and experimental design for improving analytical processes
Provide high-level technical consultation and troubleshooting for complex laboratory systems
Support business development through distributor relationships and technical sales assistance

Requirements

Education

Bachelor's Degree in Chemistry or related scientific discipline (Master's preferred)

Experience

5 years post-college work experience in environmental, agricultural, or laboratory setting

Required Skills

Problem-solving skills Excellent verbal and written communication skills Strong customer service and interpersonal skills Exceptional analytical skills Time management and multitasking skills Advanced motivational and negotiation skills Strong organizational skills Attention to detail Experience with FIAlyzer-1000 and FIAlyzer Flex series Laboratory instrumentation expertise Wet chemistry knowledge
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Sauge AI Market Intelligence

Industry Trends

The environmental and agricultural analysis sector is experiencing rapid growth due to increased regulatory requirements and sustainability initiatives Automation and digitalization of laboratory processes is driving demand for sophisticated analytical instruments Integration of IoT and data analytics in laboratory equipment is creating new opportunities for service engineers with both technical and digital skills Rising focus on food security and environmental monitoring is expanding the market for chemical analysis instruments

Salary Evaluation

The offered salary range of AUD 100,000-140,000 is competitive for the Australian market, reflecting the specialized nature of the role and extensive travel requirements. Similar positions in major metropolitan areas typically range from AUD 90,000-150,000 depending on expertise level.

Role Significance

Likely small, specialized team structure typical of high-tech instrument companies with 3-5 service engineers
Senior technical position with significant customer-facing responsibilities and direct impact on business growth

Key Projects

Implementation of new analytical methods for environmental monitoring Customer site installations and training programs Technical optimization of existing analytical processes Development of new application protocols for emerging environmental challenges

Success Factors

Deep technical expertise combined with strong customer relationship management skills Ability to work independently while maintaining effective communication with the team Adaptability to varying customer environments and technical challenges Strong problem-solving capabilities in time-sensitive situations

Market Demand

High demand with limited talent pool due to specialized knowledge requirements and increasing environmental regulations

Important Skills

Critical Skills

Deep understanding of chemical analysis principles and instrumentation Advanced troubleshooting capabilities for complex analytical systems Strong customer relationship management skills Technical training and knowledge transfer abilities

Beneficial Skills

Project management expertise Understanding of environmental regulations and compliance requirements Data analysis and interpretation skills Knowledge of emerging laboratory automation technologies

Unique Aspects

High travel component (up to 80%) indicates significant field work and customer interaction
Combination of technical expertise and customer-facing responsibilities
Opportunity to work with cutting-edge analytical technology
Direct impact on environmental and agricultural analysis advancement

Career Growth

2-4 years in role before advancement opportunities, depending on business growth and market expansion

Potential Next Roles

Technical Director Applications Development Manager Regional Service Manager Business Development Manager - Technical Solutions

Company Overview

FIAlab Instruments

FIAlab Instruments is a specialized provider of chemical analysis instruments, focusing on flow injection analysis technology

Niche market leader in automated chemical analysis systems with strong presence in environmental and agricultural sectors
Strategic Australian operation serving Asia-Pacific market with growth potential
Fast-paced, technical environment with emphasis on customer service and innovation
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