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Manager of IT Business Management - Job Opportunity at Highline Warren

Remote, US
Full-time
Senior
Posted: July 14, 2025
Remote
USD 90,000 - 110,000 per year

Key Responsibilities

Drive strategic efficiency and effectiveness of IT department operations while ensuring alignment with organizational business objectives through comprehensive oversight of daily operational activities
Lead budget management and financial strategy initiatives by collaborating with IT leadership and corporate finance teams to optimize capital and expense allocations while overseeing critical month-end close processes
Establish and continuously refine IT governance frameworks, policies, and operational excellence standards that align with industry best practices and support efficient cross-departmental business operations
Orchestrate strategic communications and executive reporting by preparing high-impact materials for leadership updates and clearly articulating IT operational value to business outcomes
Oversee comprehensive IT vendor management lifecycle including contract negotiations, SLA management, and performance reviews to ensure vendor relationships drive measurable business value
Foster organizational culture of excellence, collaboration, and continuous improvement while ensuring IT strategic alignment with broader business goals

Requirements

Education

Bachelor's degree in Information Technology, Engineering, Business Administration, or a related field (Master's degree preferred) or equivalent professional experience

Experience

Minimum of 5 years of experience in a similar IT Business Operations role, including responsibilities for IT Finance and/or Vendor Management, with a strong focus on aligning IT business operations with business objectives. Minimum of 2 years of experience in roles leveraging IT Service Management. Demonstrated knowledge of production change management and disaster recovery methodologies

Required Skills

Strategic Financial Management: Strong financial acumen with expert understanding of budgeting, forecasting, and expense management Comprehensive IT Operations Knowledge: Broad knowledge of core IT business processes (e.g., ITIL) and their impact on business operations and growth Executive-Level Facilitation & Stakeholder Management: Exceptional facilitation, negotiation, and stakeholder management skills Writing and Presentation Development: Strong experience in creating well-structured presentations Collaborative Leadership: Strong collaboration skills with a demonstrated ability to align diverse participants toward achieving IT operational goals Analytical & Strategic Thinking: Strong analytical and problem-solving abilities with strategic and forward-thinking mindset
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Sauge AI Market Intelligence

Industry Trends

Digital transformation acceleration continues to drive demand for IT business operations professionals who can bridge technical capabilities with business strategy, as organizations increasingly recognize that IT success depends on operational excellence and strategic alignment rather than just technical implementation. Growing emphasis on IT financial management and vendor optimization as companies face budget pressures and need to demonstrate clear ROI on technology investments, making professionals with strong financial acumen and vendor management expertise highly valuable in the current market. Increased focus on IT governance and risk management frameworks, particularly around disaster recovery and change management, as organizations prioritize business continuity and operational resilience following recent global disruptions. Remote work normalization has expanded the talent pool for IT business operations roles while also increasing the complexity of managing distributed IT operations, creating opportunities for professionals skilled in remote team coordination and virtual stakeholder management.

Salary Evaluation

The offered salary range of $90,000-$110,000 appears competitive for this senior-level IT business operations role, particularly considering the remote work flexibility. This range aligns well with market standards for similar positions requiring 5+ years of experience and combines financial management, vendor oversight, and strategic planning responsibilities. The compensation reflects the role's strategic importance and the specialized skill set required.

Role Significance

Likely manages or coordinates with 3-8 direct reports or cross-functional team members, with broader influence across IT department of 15-30 professionals. The role involves extensive stakeholder management across multiple departments and vendor relationships.
This is a senior-level position with significant strategic influence, reporting likely to the CIO or IT Director level. The role combines operational oversight with strategic planning responsibilities, indicating substantial decision-making authority and organizational impact across multiple IT functions.

Key Projects

Implementation and optimization of IT governance frameworks and policy development initiatives that establish operational standards across the organization Annual IT budget planning and financial management projects involving capital allocation decisions and expense optimization strategies Vendor consolidation and contract renegotiation initiatives focused on improving service levels while reducing costs IT operational transformation projects including process improvement initiatives and technology implementation oversight Executive reporting and communication strategy development for IT value demonstration and stakeholder alignment

Success Factors

Ability to translate complex technical concepts into business language and demonstrate clear ROI on IT investments, as the role requires constant communication with non-technical stakeholders and executives who need to understand IT value proposition. Strong financial acumen combined with deep understanding of IT operations, as the role demands expertise in budget management, vendor negotiations, and cost optimization while maintaining operational excellence. Exceptional stakeholder management and facilitation skills, given the role's responsibility for coordinating across multiple departments, managing vendor relationships, and leading executive communications. Strategic thinking capability balanced with operational execution excellence, as the position requires both long-term planning and day-to-day operational oversight. Change management and process improvement expertise, particularly important for driving continuous improvement initiatives and managing organizational transitions.

Market Demand

High demand exists for this type of hybrid IT business operations role as organizations increasingly need professionals who can translate technical capabilities into business value while managing the operational complexities of modern IT environments.

Important Skills

Critical Skills

Strategic financial management capabilities are essential as the role involves direct budget oversight and requires demonstrating IT investment ROI to executive stakeholders, making financial acumen a core competency for success. Executive-level communication and presentation skills are crucial given the role's responsibility for preparing materials for leadership updates and articulating IT value to business outcomes, requiring ability to influence senior stakeholders. Comprehensive IT operations knowledge, particularly ITIL frameworks, is fundamental as the role involves establishing governance standards and ensuring operational excellence across all IT functions. Vendor management expertise is critical for optimizing IT investments and ensuring service level achievement, requiring strong negotiation skills and contract management capabilities.

Beneficial Skills

Project management certification (PMP) or similar credentials would enhance ability to oversee complex IT initiatives and transformation projects Advanced financial management training or MBA would strengthen capability to contribute to strategic planning and budget optimization initiatives Change management certification would support the role's culture development and process improvement responsibilities Industry-specific knowledge relevant to Highline Warren's business sector would enhance ability to align IT operations with business objectives

Unique Aspects

Combination of financial management, vendor oversight, and strategic communications in a single role creates unique opportunity for broad IT business operations experience
Direct involvement in executive reporting and CIO support provides exceptional visibility into senior leadership decision-making and strategic planning processes
Responsibility for both operational excellence and cultural development indicates the role's importance in shaping IT department effectiveness and organizational alignment
Integration of disaster recovery planning and change management oversight adds critical risk management dimension to the position

Career Growth

Typical progression to director or CIO level occurs within 3-5 years with strong performance, particularly if the professional develops additional strategic leadership experience and expands their business acumen beyond IT operations.

Potential Next Roles

Chief Information Officer (CIO) or Deputy CIO roles focusing on overall IT strategy and organizational leadership IT Director positions with broader departmental responsibility and strategic planning authority Business Operations Director roles extending beyond IT into general business operations management Technology Strategy Consultant positions with major consulting firms specializing in IT transformation

Company Overview

Highline Warren

Highline Warren appears to be an established organization with mature IT operations, evidenced by their need for sophisticated IT business management and governance structures. The company likely operates in a regulated or complex business environment requiring formal IT processes and executive reporting.

The company demonstrates commitment to IT operational excellence and strategic alignment, suggesting a mature organization that recognizes technology as a business enabler rather than just a support function.
Offering remote work for this senior IT role indicates the company has embraced distributed work models and likely has multi-location operations requiring sophisticated IT coordination and management.
The emphasis on collaboration, continuous improvement, and strategic alignment suggests a professional environment that values operational excellence and cross-functional teamwork, with likely strong emphasis on process improvement and business outcome orientation.
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