Home Jobs Manager, GWAM Operational Resilience
Back to Jobs

Manager, GWAM Operational Resilience - Job Opportunity at Manulife

Boston, United States
Full-time
Mid-level
Posted: April 1, 2025
Hybrid
USD 90,225 - 162,405 per year

Benefits

Comprehensive health insurance with dental and vision coverage
Mental health support and employee assistance programs
Short and long-term disability coverage
Life and AD&D insurance
Retirement savings plans with employer matching
Global share ownership program
150 hours vacation + 11 paid holidays + 3 personal days
40 hours sick time
Flexible hybrid work arrangement
Financial education and counseling resources

Key Responsibilities

Lead operational resilience strategy execution for Global Wealth and Asset Management division
Manage and develop team of analysts focused on business continuity
Establish and oversee critical operations governance framework
Direct business continuity planning and testing programs
Partner with stakeholders to implement resilience solutions
Monitor and assess internal/external risk factors
Oversee third-party risk management and exit planning

Requirements

Education

Bachelor's degree in business administration, strategy, operations management, or related field. Master's degree preferred

Experience

3-5+ years in Wealth and Asset Management, with 2+ years in Operations management role

Required Skills

Strong leadership and communication skills Risk management expertise Process mapping and analysis Project management capabilities Stakeholder management Bilingual English/French fluency Business continuity planning Operational resilience knowledge Cross-functional program delivery
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

Financial services institutions are increasingly prioritizing operational resilience due to rising cyber threats and regulatory pressure The convergence of business continuity and operational resilience is driving demand for integrated risk management approaches Regulatory bodies worldwide are implementing stricter operational resilience requirements for financial institutions

Salary Evaluation

The offered salary range of USD 90,225-162,405 aligns with market rates for operational resilience managers in major financial centers, reflecting the specialized nature of the role and its strategic importance

Role Significance

Likely managing a team of 3-5 analysts based on scope and organizational structure
Mid-to-senior management position with significant strategic influence and direct impact on organizational risk posture

Key Projects

Implementation of enterprise-wide resilience frameworks Development and testing of business continuity plans Critical third-party risk management program development Cross-functional resilience improvement initiatives

Success Factors

Strong understanding of regulatory requirements and ability to translate them into practical solutions Excellence in stakeholder management across multiple jurisdictions Ability to balance strategic planning with tactical execution Experience in leading and developing high-performing teams

Market Demand

High demand due to increasing regulatory focus on operational resilience and the critical nature of wealth management operations

Important Skills

Critical Skills

Operational resilience expertise is fundamental as it directly impacts organizational risk profile Leadership and stakeholder management skills are essential for driving cross-functional initiatives Risk management and regulatory knowledge are crucial for ensuring compliance and program effectiveness

Beneficial Skills

Change management experience aids in program implementation Technology understanding helps in assessing digital resilience Industry network connections support best practice adoption

Unique Aspects

Bilingual requirement indicates significant Canadian market focus
Multi-jurisdictional scope provides broad exposure to varied regulatory frameworks
Hybrid work model reflects modern approach to workspace flexibility

Career Growth

Typical progression to director level within 2-3 years with demonstrated success in program delivery and team leadership

Potential Next Roles

Director of Operational Resilience Head of Risk Management Chief Resilience Officer VP of Operations

Company Overview

Manulife

Manulife is a leading global financial services provider with significant presence in wealth management and insurance sectors

Among top-tier financial institutions in North America with strong international presence
Multi-location role supporting operations across major financial centers in North America
Progressive corporate culture emphasizing work-life balance, professional development, and inclusive practices
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.