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Area HR Manager - Job Opportunity at DHL Supply Chain

Montreal, Canada
Full-time
Senior
Posted: June 2, 2025
On-site
CAD 85,000 - CAD 110,000 annually based on the senior-level requirements, Montreal market conditions, and DHL's position as a premium global logistics provider. The role's strategic nature, team leadership responsibilities, and requirement for extensive HR experience across all functional areas typically command compensation in the upper quartile of regional HR management salaries.

Benefits

Opportunity to work with world-class global logistics company providing enhanced career credibility and international exposure
Strategic partnership role offering direct access to senior management and significant influence on business decisions
Professional development through hands-on coaching responsibilities and organizational change management experience
Work environment promoting high employee engagement and collaborative culture
Equal opportunity employment with comprehensive accommodation policies demonstrating company commitment to diversity and inclusion

Key Responsibilities

Drive proactive issue identification and resolution strategies that directly impact operational efficiency and business continuity in distribution centers
Lead cross-functional HR teams delivering strategic and tactical human capital solutions across the complete employee lifecycle
Partner with senior business leaders to develop and implement people-centric business strategies that align human capital with organizational objectives
Execute comprehensive employee engagement initiatives and pulse monitoring programs to maintain optimal workforce satisfaction and retention
Deliver high-impact coaching and mentoring programs across all organizational levels to enhance leadership capabilities and performance outcomes
Manage complex organizational change initiatives ensuring seamless people transitions that support business transformation goals
Serve as key strategic advisor in senior management decision-making processes with direct influence on business direction

Requirements

Education

BS/BA degree in Human Resources or related field, Masters degree in Human resources or other related field preferred

Experience

minimum of seven years HR experience required, 5+ years of experience in HR with exposure to all major functional areas of HR required

Required Skills

strategic counsel and advisory services business and people-related issues consultation energetic and influential approach personal accountability integrity, trust, and customer focus proactive problem-solving team leadership employee engagement monitoring formal and informal coaching organizational change management

Certifications

PHR/SPHR SHRM-CP/SHRM-SCP certification preferred
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Sauge AI Market Intelligence

Industry Trends

The global logistics and supply chain industry is experiencing unprecedented transformation driven by e-commerce growth, requiring HR leaders who can manage rapid workforce scaling and adaptation to automated technologies. Companies like DHL are investing heavily in human capital strategies that balance operational efficiency with employee experience, creating demand for strategic HR professionals who understand both traditional logistics operations and emerging digital workplace requirements. Supply chain resilience has become a critical business priority following recent global disruptions, leading organizations to prioritize HR managers who can build agile workforce strategies, manage crisis-driven organizational changes, and maintain employee engagement during periods of operational uncertainty and business model evolution. The logistics sector is facing a significant talent shortage across all levels, from warehouse operations to management, creating opportunities for HR professionals who can develop innovative recruitment, retention, and employee development strategies that address both immediate staffing needs and long-term succession planning in a competitive labor market.

Role Significance

Typically manages 3-8 HR professionals including HR generalists, specialists, and coordinators across multiple locations, with indirect influence over 200-500 employees in the Montreal area operations through strategic HR initiatives and policy implementation.
Senior management position with significant strategic influence, evidenced by direct partnership with business leaders, voice in management circles, and responsibility for organizational change initiatives. The role operates at a level where HR decisions directly impact business strategy and operational outcomes across multiple distribution centers.

Key Projects

Large-scale organizational restructuring initiatives supporting business expansion or operational optimization across distribution networks Implementation of employee engagement and retention programs designed to address logistics industry turnover challenges Development and rollout of leadership development programs to build internal talent pipeline for operational management roles Integration of HR technology systems to support multi-location workforce management and analytics Cross-functional collaboration on customer site implementations requiring workforce planning and change management expertise

Success Factors

Strategic business acumen combined with deep HR expertise enables effective translation of business needs into people strategies that drive operational performance and competitive advantage in the logistics sector Change management excellence and organizational development skills are critical for success in an industry undergoing rapid technological transformation and evolving customer expectations Strong relationship building and stakeholder management capabilities essential for partnering with diverse business leaders across multiple locations and customer environments Data-driven decision making and employee engagement expertise necessary to address logistics industry challenges of high turnover, safety requirements, and operational efficiency demands

Market Demand

High demand driven by supply chain industry growth, talent shortage challenges, and increased focus on employee engagement and retention strategies in logistics operations.

Important Skills

Critical Skills

Strategic business partnership capabilities are essential as the role requires translating complex business needs into actionable HR strategies while maintaining operational efficiency across multiple distribution centers. This skill directly impacts business performance and positions HR as a key driver of organizational success rather than a support function. Organizational change management expertise is critical given the logistics industry's rapid evolution and DHL's continuous adaptation to market demands. The ability to guide teams through technological changes, process improvements, and business model adjustments while maintaining employee engagement determines both short-term operational success and long-term competitive positioning. Employee engagement and retention strategy development represents a core competency given the logistics sector's chronic talent challenges and high turnover rates. Success in this area directly impacts operational costs, service quality, and business continuity across all customer relationships and distribution operations.

Beneficial Skills

Data analytics and HR metrics expertise enhances decision-making capabilities and demonstrates HR's strategic value through measurable business impact, supporting career advancement and organizational influence. Cross-cultural competency and multilingual capabilities valuable given DHL's global operations and Montreal's bilingual business environment, providing competitive advantage for international career opportunities. Technology integration and digital HR transformation knowledge increasingly important as logistics companies adopt advanced workforce management systems and automated operational processes.

Unique Aspects

Direct exposure to customer-embedded operations provides rare opportunity to understand client business models and develop HR strategies that support both DHL operations and customer success metrics
Multi-site responsibility across both standalone distribution centers and customer-integrated facilities offers diverse operational experience and complex stakeholder management challenges
Strategic influence in management circles unusual for HR roles, indicating company commitment to people-centric business approach and potential for significant career advancement
Combination of tactical HR execution and strategic business partnership creates comprehensive professional development opportunity spanning all aspects of modern HR practice

Career Growth

Typical progression to director-level roles within 3-5 years given the strategic nature of current responsibilities and DHL's global presence providing internal advancement opportunities, or 2-3 years for external moves to senior leadership positions in smaller organizations.

Potential Next Roles

Regional HR Director overseeing multiple areas and larger geographic territories within DHL or similar logistics organizations VP of Human Resources for mid-size logistics or supply chain companies seeking senior leadership with operational HR experience Chief People Officer roles in growth-stage companies requiring strategic HR leadership and organizational development expertise HR Business Partner Director positions with global logistics companies managing international operations and workforce strategies

Company Overview

DHL Supply Chain

DHL Supply Chain operates as the world's leading contract logistics provider, serving as a strategic partner to global brands across automotive, technology, healthcare, and consumer goods industries. The organization combines traditional logistics expertise with advanced technology solutions, operating over 2,000 sites in more than 60 countries with a workforce exceeding 140,000 employees worldwide.

Market leader in global contract logistics with significant competitive advantages in international network reach, technology integration, and customer relationship depth. DHL's position as part of Deutsche Post DHL Group provides financial stability and resources for continued innovation and expansion in emerging markets and service offerings.
Strong Canadian presence with significant operations across major metropolitan areas, serving as a critical hub for North American supply chain operations. The Montreal location serves both domestic Canadian market and provides strategic access to French-speaking markets, enhancing DHL's competitive position in Quebec's logistics sector.
Performance-driven environment emphasizing customer partnership, operational excellence, and employee development. The culture balances global corporate standards with local market flexibility, promoting innovation while maintaining strict quality and safety standards essential to logistics operations.
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