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Assistant Manager, Community Research Coordinator - Job Opportunity at NTUC Health Co-operative Limited

Singapore, SG
Full-time
Mid-level
Posted: June 17, 2025
On-site
SGD 50,000 - 65,000 per year based on mid-level research coordinator roles in Singapore's healthcare sector, with the assistant manager designation and specialized community research focus potentially pushing compensation toward the higher end of this range

Benefits

Partnership with Employment and Employability Institute (e2i) providing enhanced career development and skills upgrading opportunities that extend beyond traditional employee benefits
Access to comprehensive professional network through NTUC's tripartite initiative connecting workers with employment and employability solutions
Opportunity to work within Singapore's largest eldercare service provider offering substantial career stability and growth prospects
Exposure to integrated healthcare ecosystem spanning multiple service lines from active aging to family medicine
Professional development through collaboration with research institutes and academic partnerships

Key Responsibilities

Lead strategic co-design and coordination of community-focused research projects that directly influence policy and service delivery for Singapore's aging population
Develop comprehensive research frameworks including surveys, interview protocols, and data collection systems that shape evidence-based eldercare practices
Drive community engagement initiatives through participatory research methodologies, establishing the organization as a thought leader in community-driven healthcare research
Oversee primary data collection operations ensuring ethical compliance and cultural sensitivity while maintaining research integrity across diverse community populations
Execute advanced data analysis using statistical software to generate actionable insights that inform organizational strategy and community program development
Present research findings to key stakeholders including government funders, community partners, and organizational leadership to influence policy decisions
Manage cross-functional project teams including interns and volunteers while ensuring delivery of research objectives within established timelines and budgets
Contribute to grant acquisition and funding proposal development, directly impacting the organization's research capacity and community impact potential

Requirements

Education

Bachelor's degree in Social Science, Public Health, Community Development, or a related field. Master's degree, in Gerontology would be an added advantage

Experience

2 -5 years of experience in community research or program evaluation

Required Skills

Demonstrated experience working with diverse communities Strong knowledge of research methods (qualitative and quantitative) Excellent communication and facilitation skills Proficiency in MS and research software (e.g. SPSS, Excel, R-programming, SurveyMonkey)
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Sauge AI Market Intelligence

Industry Trends

Singapore's rapidly aging population is driving unprecedented demand for evidence-based eldercare research, with the government investing heavily in community-based care models and research initiatives to support the silver tsunami. The healthcare sector is experiencing a paradigm shift toward preventive and community-integrated care, creating substantial opportunities for research professionals who can bridge academic research with practical community applications. The integration of technology in eldercare research is accelerating, with digital health platforms, AI-driven analytics, and remote monitoring systems becoming standard tools for community health research. This technological evolution is creating demand for research coordinators who can effectively utilize advanced statistical software and digital data collection platforms. There is growing emphasis on participatory and community-driven research methodologies in Singapore's healthcare sector, reflecting global trends toward more inclusive and culturally sensitive research practices. This shift is particularly important in Singapore's diverse multicultural context, where traditional research approaches may not adequately capture community needs and preferences.

Role Significance

Typically manages small research teams of 3-8 members including interns, research assistants, and volunteers, with matrix management responsibilities across multiple concurrent projects
Mid-level management position with significant autonomous decision-making authority over research projects and community engagement initiatives, positioned as a bridge between senior management strategy and operational research execution

Key Projects

Large-scale community needs assessments for eldercare service planning and resource allocation Longitudinal studies tracking health outcomes and service effectiveness across NTUC Health's comprehensive care continuum Participatory action research projects involving community co-design of health services and intervention programs Grant-funded research initiatives in partnership with academic institutions and government agencies

Success Factors

Exceptional cultural competency and ability to build authentic relationships across Singapore's diverse ethnic and socioeconomic communities, as successful community research requires deep trust and ongoing engagement with participants from varied backgrounds. Advanced analytical capabilities combining both quantitative statistical analysis and qualitative research interpretation, as the role demands sophisticated understanding of mixed-methods research approaches to generate actionable insights for policy and practice. Strong project management and stakeholder communication skills, as the position requires coordination of multiple concurrent research initiatives while maintaining relationships with academic partners, community groups, and organizational leadership. Ethical research leadership and cultural sensitivity, particularly important given the vulnerable populations served and the need to maintain community trust while producing rigorous scientific evidence.

Market Demand

High demand driven by Singapore's aging population demographics and government policy emphasis on community-based eldercare solutions, creating sustained need for qualified research professionals in this specialized field

Important Skills

Critical Skills

Advanced statistical analysis capabilities using R, SPSS, and other research software are essential as the role requires independent analysis of complex datasets and generation of statistically valid insights that inform policy decisions and service delivery improvements. Community engagement and participatory research methodology expertise is critical for success, as the position requires building authentic relationships with diverse community groups and facilitating meaningful participation in research design and implementation. Project management and coordination skills are fundamental given the responsibility for managing multiple concurrent research initiatives, supervising team members, and ensuring timely delivery of research outputs to various stakeholder groups.

Beneficial Skills

Grant writing and funding acquisition experience would significantly enhance career prospects and organizational impact, as research sustainability increasingly depends on securing external funding from government and foundation sources. Knowledge of Singapore's healthcare policy landscape and aging-related government initiatives would provide valuable context for positioning research findings and recommendations within broader policy discussions. Experience with digital health technologies and remote data collection methods would be increasingly valuable as the healthcare sector continues to integrate technology-enabled research and service delivery approaches.

Unique Aspects

Rare opportunity to influence policy and practice at national scale through research within Singapore's largest eldercare provider, offering direct pathway from research findings to service implementation and community impact.
Integration of research role within comprehensive healthcare delivery system, providing unique perspective on translating research insights into practical service improvements across multiple care settings.
Partnership with Employment and Employability Institute creating unusual professional development opportunities and access to broader labor market insights beyond traditional healthcare research roles.
Position at intersection of academic research, community engagement, and social enterprise operations, offering diverse skill development and career pathway options not typically available in traditional research positions.

Career Growth

Progression to senior research management roles typically occurs within 3-5 years with demonstrated success in grant acquisition and research publication, while transition to director-level positions may require 5-7 years of progressive experience

Potential Next Roles

Senior Research Manager overseeing multiple research streams and strategic research portfolio development Director of Community Engagement responsible for organization-wide community partnership strategy Principal Research Scientist leading major grant-funded research initiatives and academic collaborations Policy Advisor or Consultant roles with government agencies or international organizations focused on aging and community health

Company Overview

NTUC Health Co-operative Limited

NTUC Health is Singapore's largest community health and eldercare service provider, operating as a social enterprise under the National Trades Union Congress umbrella with nearly three decades of operational experience and deep integration into Singapore's healthcare ecosystem.

Market leader in Singapore's eldercare sector with comprehensive service portfolio spanning active aging, nursing homes, home care, and community case management, positioned as a key partner in Singapore's national aging strategy implementation
Dominant regional presence throughout Singapore with multiple service locations and strong government partnerships, serving as a model for integrated eldercare delivery across Southeast Asia
Mission-driven organizational culture emphasizing social impact and community service, with strong emphasis on evidence-based practice and continuous improvement through research and innovation
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