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Assistant Vice President - Claims Subject Matter Expert - P&C Insurance Industry - Job Opportunity at Genpact

Gurugram, India
Full-time
Senior
Posted: April 10, 2025
Hybrid
USD 120,000 - 160,000 annually based on location and experience level

Benefits

Flexible remote work arrangement with 70% WFH option
Global exposure through international projects
Career development in a Fortune 500 service provider
Comprehensive healthcare and insurance benefits typical of AVP level
Professional development and training opportunities

Key Responsibilities

Lead strategic solution development integrating digital & AI capabilities for P&C claims transformation
Drive innovation in RFP responses and solution architecture
Conduct high-impact client workshops and discovery sessions
Spearhead claims transformation initiatives
Develop strategic sales collateral and solution presentations
Guide consultative selling process with innovative solution design

Requirements

Education

Bachelor's degree required, Master's preferred

Experience

Extensive experience in P&C Claims function

Required Skills

Deep P&C Claims domain expertise End-to-end value chain understanding Strong verbal and written communication Presentation skills Digital technology knowledge Cross-functional collaboration Solution design capabilities
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Industry Trends

Digital transformation in P&C claims processing is driving significant investment in AI and automation solutions Increasing focus on straight-through processing and touchless claims handling is creating demand for domain experts who understand both traditional claims and digital capabilities Rising insurtech competition is pushing traditional insurers to accelerate their modernization efforts

Role Significance

Likely leading virtual teams of 10-15 members across solution design and delivery functions
Strategic leadership position bridging business and technology in claims transformation

Key Projects

Enterprise-wide claims transformation initiatives Digital solution implementation for Fortune 500 insurers AI/ML integration in claims processing workflows Claims automation and straight-through processing programs

Success Factors

Deep understanding of both traditional claims processes and emerging technologies Ability to translate complex technical solutions into business value Strong stakeholder management across global teams Balance of strategic thinking and practical implementation expertise

Market Demand

High demand with growing emphasis on digital transformation expertise in insurance claims processing

Important Skills

Critical Skills

P&C claims domain expertise is fundamental for solution credibility Digital technology understanding essential for modern claims transformation Communication skills crucial for client engagement and solution presentation

Beneficial Skills

Change management experience Insurtech ecosystem knowledge Data analytics and AI implementation experience

Unique Aspects

Rare combination of deep claims expertise and digital transformation focus
Global exposure with Fortune 500 clients
Opportunity to shape future of claims processing through innovative solutions

Career Growth

2-4 years in role before advancement, depending on business impact and transformation success

Potential Next Roles

Vice President of Claims Solutions Chief Claims Officer Head of Insurance Digital Transformation Global Practice Leader

Company Overview

Genpact

Global professional services firm with significant presence in digital operations and transformation services

Leading position in business process transformation with strong insurance industry focus
Major delivery center in India with significant global client exposure
Fast-paced, innovation-focused environment with emphasis on digital transformation and global collaboration
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