Home Jobs Assistant Vice President/Vice President, Client Outreach Specialist, GCIB KYC Outreach
Back to Jobs

Assistant Vice President/Vice President, Client Outreach Specialist, GCIB KYC Outreach - Job Opportunity at Bank of America

Singapore, SG
Full-time
Senior
Posted: May 28, 2025
Hybrid
SGD 120,000 - 180,000 per year (USD 89,000 - 133,000). This AVP/VP level position at a top-tier global bank in Singapore's competitive financial market commands premium compensation, particularly given the specialized KYC expertise required and the critical nature of compliance roles in current regulatory environment.

Benefits

Competitive physical, emotional, and financial well-being support packages that exceed industry standards for comprehensive employee care
Diverse and inclusive workplace environment that fosters innovation and career development across global markets
Multi-faceted flexibility approach that adapts to role requirements while maintaining work-life integration
Heavy investment in employee and family development programs that demonstrate long-term commitment to career growth
Global career opportunities with learning and impact-making potential across international markets

Key Responsibilities

Lead strategic client outreach initiatives to ensure compliance with global KYC regulatory requirements while maintaining strong client relationships that drive business growth
Serve as the primary liaison between high-value clients and internal stakeholders including Global Corporate Investment Bankers and Global Markets Sales teams
Drive operational excellence by managing KYC client portfolios across multiple business sectors and regions while adhering to stringent internal governance standards
Monitor and mitigate compliance risks to prevent business restrictions and closures while identifying opportunities for sustainable business growth
Champion client experience enhancement by gathering feedback and implementing process improvements that strengthen the Bank's competitive position
Collaborate with cross-functional teams including Banking, Sales, Operations, and Risk management to ensure seamless execution of regulatory requirements
Execute enhanced due diligence procedures for high-risk clients while maintaining strict adherence to privacy policies and regulatory standards
Drive performance metrics achievement and exception resolution within required timeframes to maintain operational efficiency and client satisfaction

Requirements

Education

Bachelor's degree or equivalent work experience

Experience

4+ years experience in a client facing role within the financial services or a related industry

Required Skills

Knowledge of AML CDD policy and standards Industry practices in AML CDD, including legal entities in global jurisdictions Strong client focus Excellent interpersonal skills for motivation, collaboration and encouragement Professional Demeanor: Demonstrating patience, composure, and positive attitude Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word

Certifications

Preferred: Certified Anti-Money Laundering Specialist ("CAMS")
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

Financial institutions globally are experiencing unprecedented regulatory scrutiny following recent banking sector volatility, driving increased investment in KYC and compliance infrastructure. Banks are expanding their compliance teams by 15-20% annually to meet evolving regulatory requirements across multiple jurisdictions. The Asia-Pacific region, particularly Singapore, has become a critical hub for global financial compliance operations due to its strategic location and robust regulatory framework. Singapore's position as a gateway to Asian markets makes KYC roles increasingly vital for international banks. Digital transformation in compliance processes is accelerating, with banks investing heavily in technology solutions that require skilled professionals who can bridge traditional client relationship management with modern regulatory technology platforms.

Role Significance

Typically manages a portfolio of 50-100 high-value clients while coordinating with 5-8 internal stakeholders across different business units. May have 1-2 junior team members for support on complex cases, with dotted-line reporting relationships across multiple departments.
This is a senior individual contributor to junior management role that bridges client-facing responsibilities with regulatory compliance oversight. The AVP/VP title indicates significant autonomy in decision-making and client relationship management, with responsibility for complex regulatory matters that directly impact business operations and growth.

Key Projects

Implementation of enhanced due diligence frameworks for emerging market clients entering Singapore's banking ecosystem Cross-border compliance harmonization projects that align regional KYC standards with global regulatory requirements Client onboarding process optimization initiatives that reduce turnaround time while maintaining rigorous compliance standards Regulatory remediation programs addressing historical compliance gaps identified through internal audits or regulatory examinations

Success Factors

Exceptional relationship management capabilities that maintain client satisfaction while enforcing strict regulatory requirements, requiring diplomatic skills to navigate competing priorities between business growth and compliance mandates Deep understanding of global regulatory landscapes, particularly in Asia-Pacific markets, enabling proactive identification of compliance risks and opportunities for process enhancement Strong project management and cross-functional collaboration abilities to coordinate complex initiatives across multiple business units, time zones, and regulatory jurisdictions Analytical mindset with attention to detail for managing large volumes of sensitive client documentation while maintaining accuracy and confidentiality standards Adaptability to evolving regulatory environments and technology platforms, demonstrating continuous learning and professional development in a rapidly changing compliance landscape

Market Demand

High demand with limited qualified candidates. The intersection of client relationship management skills, regulatory expertise, and Asia-Pacific market knowledge creates a competitive talent market, with banks actively recruiting experienced professionals in this specialized field.

Important Skills

Critical Skills

Client relationship management skills are essential as this role requires maintaining positive relationships while enforcing strict regulatory requirements, often requiring difficult conversations about compliance gaps or documentation deficiencies Regulatory knowledge and analytical capabilities are fundamental for interpreting complex KYC requirements across multiple jurisdictions and applying them consistently to diverse client situations Cross-functional collaboration abilities are vital for coordinating with multiple internal stakeholders and ensuring seamless execution of compliance processes across different business units and geographic regions

Beneficial Skills

Advanced data analysis and technology skills will become increasingly important as compliance processes become more automated and data-driven Project management certification or experience will enhance ability to lead complex remediation initiatives and process improvement projects Additional language skills, particularly Mandarin or Japanese, would provide significant value given the Asia-Pacific client base and regional expansion opportunities Risk management or audit experience would complement KYC expertise and open additional career pathways within the risk management organization

Unique Aspects

Exposure to high-profile international clients and complex cross-border transactions that provide unique learning opportunities in global finance and regulatory compliance
Integration with Global Corporate and Investment Banking teams offers direct insight into major corporate transactions and strategic financial advisory services
Opportunity to influence bank-wide compliance policies and procedures through client feedback and process improvement initiatives
Access to cutting-edge compliance technology platforms and regulatory intelligence systems that enhance professional expertise and market value

Career Growth

Career progression to Director level typically occurs within 3-5 years with strong performance and additional certifications. Movement to regional management roles may require 5-7 years of experience plus demonstrated leadership capabilities.

Potential Next Roles

Director of Client Compliance or KYC Operations, leading larger teams and broader geographic portfolios Regional Compliance Manager with responsibility for Asia-Pacific KYC strategy and implementation Client Relationship Director in Private Banking or Wealth Management, leveraging client management expertise Regulatory Affairs Manager focusing on policy development and regulatory liaison activities

Company Overview

Bank of America

Bank of America is one of the world's largest financial institutions with over $3 trillion in assets and operations in more than 35 countries. The bank's Global Corporate and Investment Banking division serves multinational corporations, governments, and institutional investors worldwide, making it a critical player in international finance and regulatory compliance.

As the second-largest bank in the United States and a systemically important financial institution globally, Bank of America maintains a leadership position in international banking operations. The bank's significant regulatory compliance investments and robust risk management framework position it as an industry standard-setter in KYC and AML practices.
Singapore serves as Bank of America's primary Asia-Pacific hub, supporting the bank's expansion into growing Asian markets and serving as a center of excellence for regional compliance operations. The Singapore office plays a crucial role in the bank's strategy to capture emerging market opportunities while maintaining stringent regulatory standards.
Bank of America emphasizes a collaborative, performance-driven culture with strong emphasis on responsible growth and ethical business practices. The bank's significant investment in employee development and diversity initiatives creates an environment that supports long-term career growth and professional development.
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.