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Associate, Client Service - Job Opportunity at KANTAR

Toronto, Canada
Full-time
Entry-level
Posted: March 4, 2025
Hybrid
CAD 60,000-100,000 per year

Benefits

Enhanced Healthcare Package with Extended Coverage
Comprehensive Dental Plan
Vision Care Coverage
Short and Long-term Disability Insurance
Life Insurance Protection
Employee Assistance Program with Mental Health Support
Flexible Time Off Program
Wellness Account for Personal Health Initiatives
Matched Retirement Planning (RRSP/DPSP)

Key Responsibilities

Design and Execute Research Projects: Lead research design processes and prepare comprehensive background analysis for proposals and client deliverables
Strategic Project Management: Coordinate with clients and internal teams to ensure effective project execution and timeline adherence
Data Analytics and Insights Generation: Review and validate data accuracy, conduct preliminary analysis, and develop actionable insights from research findings
Client Relationship Development: Build and maintain strong client partnerships through proactive communication and strategic business alignment

Requirements

Education

University degree

Experience

1-2 years market research or related experience

Required Skills

Understanding of research concepts and methodologies Fluent English language skill Strong oral and written communication abilities Strong conceptual thinking skills Analytical mindset Attention to detail Above-average organizational skills Interpersonal skills MS Office proficiency SQL and PowerBI knowledge (beneficial)
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Sauge AI Market Intelligence

Industry Trends

Market research industry is experiencing rapid digital transformation, with increasing emphasis on real-time data analytics and AI-driven insights Growing demand for hybrid research methodologies combining traditional market research with digital consumer behavior analysis Shift towards consultative client relationships requiring stronger business acumen from research professionals

Salary Evaluation

The offered salary range of CAD 60,000-100,000 is competitive for entry-level research positions in Toronto, with room for growth based on performance and skill development

Role Significance

Typically part of a 5-8 person client service team, collaborating with specialized data analytics and project management groups
Entry-level position with significant growth potential, serving as a foundation for advancement into senior research and client service roles

Key Projects

Brand positioning and market entry studies Consumer behavior analysis and segmentation projects Product development and innovation research Customer experience and satisfaction tracking programs

Success Factors

Strong foundation in research methodologies combined with business acumen Excellent project management skills with ability to handle multiple concurrent projects Superior communication skills for client interaction and insight presentation Analytical mindset with attention to detail and quality assurance

Market Demand

High demand for research professionals with combined analytical and consultative skills, particularly in Toronto's growing market research sector

Important Skills

Critical Skills

Research methodology expertise: Essential for project design and execution Data analysis capabilities: Core to delivering actionable insights Client communication skills: Crucial for relationship management and insight presentation

Beneficial Skills

Programming languages (SQL): Increasing importance in data manipulation Visualization tools (PowerBI): Growing demand for dynamic reporting Industry-specific knowledge: Valuable for specialization and career advancement

Unique Aspects

Opportunity to work with global brands and diverse research methodologies
Strong emphasis on professional development and skill enhancement
Balance of analytical and client-facing responsibilities

Career Growth

Typical progression to Senior Associate within 2-3 years, potential for management roles in 4-5 years

Potential Next Roles

Senior Associate Research Manager Client Service Manager Account Director

Company Overview

KANTAR

Kantar is a global leader in data analytics and brand consulting, serving major multinational clients across industries

Industry leader in market research and consulting, competing with firms like Nielsen and Ipsos
Strong presence in Toronto with significant client portfolio in Canadian market
Professional environment emphasizing collaboration, innovation, and work-life balance with hybrid working model
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Job Listings Data

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  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

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