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Business Analyst - LMS Admin - Job Opportunity at Genpact

Gurugram, India
Full-time
Mid-level
Posted: March 14, 2025
On-site
USD 35,000 - 45,000 annually based on Indian market rates for mid-level LMS administrators in multinational corporations

Benefits

Professional development opportunities in a Fortune 500 service environment
Global exposure across 30+ countries
Career advancement in digital transformation sector
Learning and development programs through enterprise LMS

Key Responsibilities

Strategic management of enterprise-wide Learning Management System (LMS) infrastructure
Cross-functional stakeholder collaboration and vendor relationship management
Technical system administration including upgrades, migrations, and integrations
Data-driven training program optimization and reporting analytics
End-to-end user experience management and support escalation

Requirements

Education

Bachelor's degree

Experience

Not explicitly stated but implied 2-4 years based on role complexity

Required Skills

Hands-on experience of any major LMS Excellent knowledge of LMS and LMS standards Technical troubleshooting capabilities Independent work capability Clear communication skills Stakeholder management abilities
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Sauge AI Market Intelligence

Industry Trends

Corporate learning technology market is experiencing rapid digital transformation with increased focus on AI-powered personalization and analytics Growing demand for integrated learning platforms that support hybrid workforce development Shift towards cloud-based LMS solutions with emphasis on user experience and mobile accessibility

Role Significance

Typically part of a 5-8 person learning technology team in enterprise environment
Mid-level technical specialist role with strategic impact on organizational learning capabilities

Key Projects

LMS platform migrations and upgrades Learning technology stack integration Training program digitization Analytics and reporting infrastructure development

Success Factors

Strong technical acumen combined with learning technology expertise Excellent stakeholder management and communication skills Process optimization and documentation capabilities Proactive problem-solving approach

Market Demand

High demand driven by digital transformation initiatives and increasing focus on employee development programs in global enterprises

Important Skills

Critical Skills

LMS administration expertise is fundamental for platform stability and optimization Technical troubleshooting capabilities ensure minimal disruption to learning programs Stakeholder management skills are essential for successful program delivery

Beneficial Skills

Knowledge of emerging learning technologies and trends Data analytics and reporting expertise Project management capabilities HRIS integration experience

Unique Aspects

Opportunity to work with Fortune Global 500 clients
Exposure to enterprise-scale learning technology implementations
Role combines technical expertise with learning and development domain knowledge

Career Growth

2-3 years in role before advancement, depending on project success and organizational growth

Potential Next Roles

Senior Learning Technology Manager Learning Operations Manager Digital Learning Architect Learning Technology Program Manager

Company Overview

Genpact

Genpact is a global professional services firm listed on NYSE, focusing on digital transformation and technology-enabled business process management

Leading position in professional services with over 125,000 employees and significant Fortune 500 client base
Strong presence in India with significant operations in Gurugram, serving as a key delivery center for global operations
Fast-paced, technology-driven environment with emphasis on innovation and continuous improvement
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  • Critical success factors and key skills
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