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Business Process Analyst (Global Operations) - Job Opportunity at KLA Corporation

Singapore, SG
Full-time
Mid-level
Posted: June 6, 2025
On-site
SGD 80,000 - 120,000 per year based on Singapore's competitive tech market, the specialized nature of semiconductor industry expertise, and the global scope of operations. The salary range reflects the premium for professionals who can operate at the intersection of business analysis and advanced manufacturing technology.

Benefits

Competitive total rewards package designed to attract and retain top talent in the semiconductor industry
Family-friendly benefits structure that supports work-life balance in a demanding technical environment
Inclusive benefits program that addresses diverse employee needs across global operations
Comprehensive compensation package that reflects the company's position as a market leader in semiconductor manufacturing

Key Responsibilities

Lead comprehensive business process documentation initiatives including flowcharts, SOPs, user manuals and training videos that accelerate organizational learning and reduce onboarding time
Drive digital transformation through training and support on new processes and systems, ensuring seamless adoption across global operations
Spearhead technology innovation by identifying and experimenting with cutting-edge tools that enhance organizational efficiency and competitive advantage
Conduct strategic assessments of existing business processes to identify critical inefficiencies, bottlenecks, and high-impact improvement opportunities
Develop and implement process improvement strategies that optimize workflows, resource allocation, and automation integration to drive operational excellence
Facilitate cross-functional collaboration with IT, operations, and finance teams to ensure seamless integration of process changes across the organization
Champion continuous improvement culture by leveraging emerging technologies and fostering employee engagement at all organizational levels
Drive information flow optimization through strategic recommendations for hardware and software upgrades that enhance operational efficiency

Requirements

Education

Bachelor's degree in business administration, industrial engineering, management, management information system or a related field

Experience

At least 3-5 years of experience in process analysis, business analysis, MIS or a related role

Required Skills

Strong analytical skills with the ability to identify patterns and trends Excellent problem-solving abilities and attention to detail Proficiency in process mapping tools and software such as Visio or BPMN Outstanding communication and interpersonal skills Ability to work collaboratively in a team environment Knowledge of project management principles and methodologies Keen interest in new technologies exploration and experimentation Familiarity with data analysis tools such as Excel, SQL, and Tableau Program coding such as Python, Java Videos editor application SAP S/4 Business Intelligence and Data Visualization tools such as Power BI Sharepoint and Power Automate
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Sauge AI Market Intelligence

Industry Trends

The semiconductor industry is experiencing unprecedented growth driven by AI, IoT, and 5G technologies, creating massive demand for process optimization professionals who can streamline manufacturing operations. KLA's position as a critical supplier to virtually every major semiconductor manufacturer means this role sits at the epicenter of global technology advancement, requiring expertise in managing complex, high-precision manufacturing processes. Digital transformation in semiconductor manufacturing is accelerating the adoption of Industry 4.0 technologies, including advanced analytics, machine learning, and automation. Business process analysts in this sector are increasingly expected to bridge the gap between traditional manufacturing processes and cutting-edge digital solutions, making expertise in both domains essential for success. Global supply chain complexities in the semiconductor industry have elevated the importance of process analysts who can optimize operations across multiple regions and time zones. The role's focus on global operations reflects the industry's need for professionals who can standardize processes while accommodating regional variations and regulatory requirements.

Role Significance

Typically manages cross-functional project teams of 5-8 members while collaborating with stakeholders across IT, operations, finance, and manufacturing. The global nature of the role suggests coordination with international teams and potential mentorship of junior analysts.
This mid-level position carries significant strategic importance as it directly impacts operational efficiency across KLA's global manufacturing ecosystem. The role combines hands-on analytical work with strategic thinking, positioning the analyst as a key contributor to process innovation and organizational transformation initiatives.

Key Projects

Implementation of SAP S/4HANA optimization projects that streamline global manufacturing operations and improve real-time visibility across the supply chain Development and deployment of Power BI dashboards that provide executive-level insights into manufacturing performance and process efficiency Cross-functional automation initiatives using Power Automate to eliminate manual processes and reduce operational risk Global process standardization projects that harmonize procedures across multiple manufacturing facilities while maintaining local compliance requirements

Success Factors

Deep understanding of semiconductor manufacturing processes combined with strong business acumen enables the analyst to identify improvement opportunities that directly impact product quality and operational efficiency Proficiency in advanced analytics and visualization tools allows for data-driven decision making and compelling presentation of insights to senior leadership Cross-cultural communication skills and global mindset are essential for managing process improvements across KLA's international operations Technology adaptability and continuous learning orientation ensure the analyst can leverage emerging tools and methodologies to drive innovation Project management expertise enables successful coordination of complex, multi-stakeholder initiatives that span multiple departments and geographic regions

Market Demand

High - The semiconductor industry's critical role in global technology infrastructure, combined with Singapore's position as a major manufacturing hub, creates strong demand for experienced process analysts. KLA's market leadership and continued R&D investment indicate stable, long-term career prospects.

Important Skills

Critical Skills

SAP S/4HANA expertise is absolutely essential as it serves as the backbone of KLA's global operations, and proficiency in this system directly determines the analyst's ability to drive meaningful process improvements and operational visibility Advanced data visualization and business intelligence capabilities using Power BI are critical for translating complex manufacturing data into actionable insights that drive executive decision-making and operational improvements Process mapping and documentation skills using tools like Visio and BPMN are fundamental to the role's core responsibility of creating standardized procedures that can be implemented across global operations Programming capabilities in Python and SQL are increasingly important for advanced data analysis and automation of routine analytical tasks, enabling the analyst to focus on higher-value strategic activities

Beneficial Skills

Video editing skills support the creation of engaging training materials that accelerate adoption of new processes across diverse global teams SharePoint and Power Automate expertise enables the development of collaborative workflows and automated processes that improve operational efficiency Manufacturing industry experience provides crucial context for understanding the unique challenges and requirements of semiconductor production environments Project management certification would enhance the analyst's ability to lead complex, multi-stakeholder improvement initiatives and ensure successful implementation of process changes

Unique Aspects

Direct exposure to the most advanced semiconductor manufacturing processes in the world, providing unparalleled learning opportunities in cutting-edge technology
Integration of traditional business analysis with advanced manufacturing technology, creating a unique skill set that is highly valued in the tech industry
Global scope of operations offers international collaboration opportunities and exposure to diverse manufacturing practices and regulatory environments
Access to KLA's substantial R&D investments and emerging technologies provides early exposure to next-generation manufacturing solutions
Role combines technical depth with strategic business impact, offering a comprehensive view of how process optimization drives competitive advantage in high-tech manufacturing

Career Growth

Career progression typically occurs within 2-3 years for high performers, with opportunities for international assignments and expanded regional responsibilities. KLA's investment in R&D and global expansion provides multiple pathways for advancement.

Potential Next Roles

Senior Business Process Analyst with expanded scope covering multiple product lines and greater strategic planning responsibilities Process Excellence Manager leading a team of analysts and driving organization-wide improvement initiatives Digital Transformation Manager focusing on technology implementation and change management across global operations Operations Manager with direct responsibility for manufacturing efficiency and process optimization Business Intelligence Manager overseeing data analytics and reporting infrastructure for global operations

Company Overview

KLA Corporation

KLA Corporation stands as the undisputed leader in process control and yield management solutions for the semiconductor and related nanoelectronics industries. With over four decades of innovation, KLA has established itself as an indispensable partner to every major semiconductor manufacturer globally, providing the critical inspection, metrology, and data analytics technologies that ensure the production of advanced microprocessors, memory devices, and specialized chips that power modern electronics.

KLA holds a dominant market position with approximately 50% market share in semiconductor process control, serving as a strategic technology partner to industry giants including TSMC, Samsung, Intel, and SK Hynix. The company's consistent investment of 15% of revenue into R&D significantly exceeds industry averages, ensuring technological leadership and creating substantial barriers to entry for competitors.
Singapore serves as KLA's critical Asia-Pacific hub, supporting the region's dominant position in global semiconductor manufacturing. This location provides direct access to the world's most advanced fabs and positions the role at the center of the industry's most dynamic growth region, offering exceptional exposure to cutting-edge manufacturing processes and emerging technologies.
KLA fosters a culture of intellectual curiosity and technical excellence, where complex problem-solving and innovation are deeply valued. The company's commitment to tackling 'really hard problems' creates an environment where analytical professionals can engage with the most challenging aspects of advanced manufacturing, while the emphasis on collaboration ensures strong cross-functional teamwork and knowledge sharing.
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