Home Jobs Call Taker Supervisor
Back to Jobs

Call Taker Supervisor - Job Opportunity at Kwantlen Polytechnic University

Surrey, Canada
Temporary
Senior
Posted: January 24, 2025
Hybrid
CAD 40.00 per hour

Benefits

Hybrid work environment
Professional development support
Educational institution environment
Flexible scheduling

Key Responsibilities

Lead and supervise crisis intervention call team supporting incarcerated individuals
Develop and implement emergency response protocols
Provide clinical supervision and performance management
Coordinate with external emergency and social services
Ensure staff wellness and manage trauma exposure

Requirements

Education

Masters degree in social work, counseling, or related field

Experience

3 years in crisis intervention and clinical supervision

Required Skills

Crisis intervention expertise Clinical supervision Leadership Emergency protocol development Inter-agency coordination Staff mental health support
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

Growing focus on mental health support in correctional systems Increased emphasis on trauma-informed supervision approaches Rising demand for specialized crisis intervention services in institutional settings

Salary Evaluation

CAD 75,000-90,000 annually for similar roles in Canadian corrections/mental health sector

Role Significance

Typically supervising 5-10 crisis intervention specialists in correctional support services
Senior specialist position with direct impact on critical mental health services and staff development

Key Projects

Crisis response system development Staff training program implementation Inter-agency collaboration protocols Mental health support service expansion

Success Factors

Strong clinical supervision background with corrections context understanding Ability to manage high-stress environment and support team resilience Excellence in crisis protocol development and implementation Strong inter-agency networking capabilities

Market Demand

High demand due to expanding mental health services in correctional facilities and increasing recognition of inmate support needs

Important Skills

Critical Skills

Clinical supervision in high-stress environments Crisis intervention protocol development Staff wellness program management Multi-agency coordination

Beneficial Skills

Corrections system knowledge Academic research experience Program evaluation expertise Grant writing capabilities

Unique Aspects

Rare combination of academic and correctional service delivery
Innovative approach to inmate support through educational institution partnership
Focus on both service delivery and staff development

Career Growth

2-3 years in role before advancement to program director level positions

Potential Next Roles

Director of Correctional Mental Health Services Clinical Programs Manager Mental Health Services Administrator Crisis Services Director

Company Overview

Kwantlen Polytechnic University

Leading public post-secondary institution in British Columbia with strong community engagement focus

Prominent regional educational institution with growing influence in corrections and social services education
Major educational provider in Metro Vancouver with multiple campuses
Academic environment with strong emphasis on social justice and community service
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.