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Case Manager (m/w/d) - Job Opportunity at ias mental health GmbH

Ingolstadt, Germany
Part-time
Mid-level
Posted: June 5, 2025
On-site
Based on the TVöD-Bund salary scale (Entgeltgruppe 11/13) mentioned in the posting, the annual salary for this part-time position would likely range between €28,000-€35,000 annually (approximately $30,000-$38,000 USD), which is competitive for part-time mental health case management roles in Germany, especially considering the comprehensive benefits package and professional development opportunities.

Benefits

Comprehensive continuing education programs providing access to both internal and external professional development opportunities to enhance career advancement potential
Employee wellness support through comprehensive health promotion programs and social benefits package demonstrating company commitment to staff wellbeing
Transportation subsidies including Deutschland ticket job benefit and JobRad bicycle leasing program offering significant cost savings and environmental benefits

Key Responsibilities

Lead psychosocial counseling interventions for health insurance clients, directly impacting patient outcomes and organizational healthcare delivery efficiency
Conduct comprehensive individual assessments and treatment needs evaluations, serving as primary decision-maker for patient care pathways
Facilitate strategic coordination with rehabilitation and continuing care services, ensuring seamless patient transitions and optimal resource utilization
Establish and maintain collaborative partnerships with healthcare institutions and stakeholders, driving integrated care delivery models
Build and sustain trust-based client relationships that enhance patient satisfaction and organizational reputation in the healthcare market

Requirements

Education

Diploma in Social Pedagogy/Social Work or Psychology/Bachelor's/Master's degree

Experience

Extensive experience in psychosocial counseling including addiction disorders

Required Skills

Fundierte Erfahrungen in der psychosozialen Beratung einschließlich der Abhängigkeitserkrankungen Gute diagnostische Kenntnisse nach ICD-10, F-Bereich Kommunikationsstärke Einfühlungsvermögen Sicheres und sympathisches Auftreten Sehr gute Kenntnisse in den gängigen MS Office Anwendungen Affinität zu digitalen Anwendungen

Certifications

Systemisches Coaching oder systemische Beratung (wünschenswert)
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Sauge AI Market Intelligence

Industry Trends

The Employee Assistance Program (EAP) market in Germany is experiencing significant growth as organizations increasingly recognize the importance of mental health support for workforce productivity and retention. This trend has been accelerated by post-pandemic workplace mental health awareness and regulatory changes requiring employers to provide better psychological support systems. Digital transformation in healthcare delivery is creating new opportunities for case managers who can effectively utilize technology platforms for patient assessment, care coordination, and outcome tracking. The integration of digital tools with traditional counseling approaches is becoming a competitive advantage in the healthcare services sector. The German healthcare system's emphasis on preventive care and early intervention is driving demand for specialized case management services, particularly in the area of psychosocial support and addiction treatment, creating stable long-term career opportunities in this field.

Role Significance

As part of an organization with over 130 employees, this role likely involves collaboration within a multidisciplinary team of 5-8 case managers and counselors, with potential supervisory responsibilities for junior staff or student placements as experience grows.
This is a mid-level professional role requiring substantial independent decision-making authority and clinical judgment. The position involves direct patient care responsibility and coordination with multiple healthcare stakeholders, indicating significant organizational trust and professional accountability.

Key Projects

Implementation of integrated care pathways for complex mental health cases involving multiple service providers and insurance coordination Development and execution of quality improvement initiatives focused on patient satisfaction and clinical outcomes measurement Participation in organizational case management protocol development and evidence-based practice implementation projects

Success Factors

Strong clinical assessment skills combined with systems thinking ability to navigate complex healthcare networks and insurance requirements effectively Exceptional interpersonal communication skills enabling successful relationship building with diverse stakeholders including patients, families, healthcare providers, and insurance representatives Adaptability to rapidly evolving digital health technologies and regulatory requirements while maintaining high standards of patient care and professional ethics Cultural competency and language skills necessary for serving diverse patient populations in an increasingly multicultural German healthcare environment

Market Demand

High demand driven by increasing awareness of workplace mental health issues, regulatory requirements for employee assistance programs, and the growing recognition of case management as essential for healthcare cost containment and patient outcomes optimization.

Important Skills

Critical Skills

ICD-10 diagnostic knowledge is essential as it forms the foundation for all clinical assessments and treatment planning decisions, directly impacting patient care quality and insurance reimbursement processes Psychosocial counseling expertise, particularly in addiction disorders, is crucial given the high prevalence of substance use issues in workplace settings and their complex interaction with mental health conditions Communication and empathy skills are fundamental for building therapeutic relationships and coordinating care across multiple stakeholders, directly influencing patient engagement and treatment outcomes

Beneficial Skills

Systemic coaching and counseling training provides advanced therapeutic frameworks that enhance case management effectiveness and align with current evidence-based practice trends in German healthcare Digital application proficiency beyond basic MS Office skills, including familiarity with electronic health records and telehealth platforms, positions professionals for future healthcare delivery models Multilingual capabilities, particularly in Turkish or other languages common in German immigrant communities, significantly expand service delivery capacity and career advancement opportunities

Unique Aspects

The combination of EAP services with insurance-based case management provides exposure to both corporate and individual client service delivery models, offering broader professional experience than traditional healthcare settings
The company's digital innovation focus and technology integration requirements provide opportunities to develop cutting-edge skills in telehealth and digital case management platforms
The part-time structure with full professional responsibilities offers an attractive alternative to traditional full-time healthcare positions, potentially appealing to experienced professionals seeking better work-life integration

Career Growth

Typical progression to senior roles occurs within 3-5 years with demonstrated clinical excellence and leadership capabilities, while transition to management positions may require 5-7 years of progressive experience and additional leadership training.

Potential Next Roles

Senior Case Manager or Team Lead positions within larger healthcare organizations or insurance companies Clinical Supervisor roles overseeing case management teams and quality assurance programs Program Manager positions developing and implementing new mental health service delivery models Independent consultant roles providing specialized case management expertise to healthcare organizations

Company Overview

ias mental health GmbH

ias mental health GmbH operates as a specialized subsidiary within the larger ias Group, positioning itself as a market leader in the German Employee Assistance Program sector. The company's focus on comprehensive psychosocial services and case management for major insurance providers indicates strong market positioning and sustainable business relationships.

As one of the leading EAP providers in Germany with over 130 employees, the company demonstrates significant market presence and financial stability, offering employees job security and professional growth opportunities within an expanding industry sector.
The Ingolstadt location provides access to a major industrial region in Bavaria, serving both large corporate clients and individual insurance beneficiaries, while offering employees the benefits of working in a economically stable region with good quality of life.
The emphasis on flat hierarchies, family-friendly work arrangements, and comprehensive professional development suggests a modern, employee-centered culture that values work-life balance and professional growth, typical of progressive German healthcare organizations.
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