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Case Manager (m/w/d) - Job Opportunity at ias mental health GmbH

Ingolstadt, Germany
Part-time
Mid-level
Posted: July 19, 2025
On-site
Based on the TVöD-Bund salary scales mentioned (pay grades 11/13) and the part-time nature (20-25 hours), the position likely offers EUR 28,000-35,000 annually. This represents competitive compensation for the German healthcare sector, particularly considering the comprehensive benefits package and the specialized nature of psychosocial case management in the insurance sector.

Benefits

Comprehensive continuing education programs providing access to internal and external training opportunities that enhance professional development and market competitiveness
Employee Assistance Program offering psychosocial counseling services that demonstrates the company's commitment to staff wellbeing and work-life balance
Subsidized Deutschland ticket as job ticket providing significant savings on public transportation and supporting sustainable commuting options
JobRad bicycle leasing program offering discounted access to premium bicycles while promoting health and environmental sustainability
Compensation structure aligned with TVöD-Bund salary scales (pay grades 11/13) ensuring fair and transparent remuneration comparable to public sector standards
Additional social benefits and health promotion programs that extend beyond basic compensation to support overall employee wellness
Family-friendly working hours that accommodate personal responsibilities and promote work-life integration
Modern working environment with flat hierarchies fostering collaborative decision-making and professional autonomy

Key Responsibilities

Lead comprehensive psychosocial counseling interventions for insurance members, directly impacting patient outcomes and healthcare cost optimization through early intervention strategies
Conduct systematic assessment and diagnostic evaluation of individual client situations, utilizing clinical expertise to determine appropriate treatment pathways and resource allocation
Facilitate strategic coordination with rehabilitation services and treatment providers, serving as the primary liaison to ensure seamless care transitions and optimal resource utilization
Establish and maintain collaborative partnerships with healthcare institutions, insurance providers, and treatment facilities to create integrated care networks that enhance service delivery
Develop and implement individualized case management plans that align with both client needs and organizational objectives, demonstrating measurable outcomes in patient satisfaction and cost-effectiveness

Requirements

Education

Diploma in Social Pedagogy/Social Work or Psychology degree (B.A./M.A.)

Experience

Extensive experience in psychosocial counseling including addiction disorders

Required Skills

fundierte Erfahrungen in der psychosozialen Beratung einschließlich der Abhängigkeitserkrankungen gute diagnostische Kenntnisse nach ICD-10, F-Bereich Kommunikationsstärke Einfühlungsvermögen sicheres und sympathisches Auftreten sehr gute Kenntnisse in den gängigen MS Office Anwendungen Affinität zu digitalen Anwendungen

Certifications

Zusatzqualifikation im systemischen Coaching oder in systemischer Beratung (wünschenswert)
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Sauge AI Market Intelligence

Industry Trends

The German healthcare system is experiencing significant transformation with increased emphasis on preventive care and early intervention strategies, particularly in mental health services. Digital health solutions are being rapidly integrated into traditional healthcare delivery models, creating demand for professionals who can bridge clinical expertise with technological proficiency. Employee Assistance Programs (EAP) are gaining substantial traction across German enterprises as companies recognize the direct correlation between employee mental health and productivity metrics. This trend is driving expansion in psychosocial services and creating new opportunities for specialized case management roles. Healthcare cost containment initiatives by German insurance providers are prioritizing case management approaches that demonstrate measurable outcomes in both patient satisfaction and cost-effectiveness. This shift is creating premium opportunities for professionals who can document clinical impact while managing resource allocation efficiently.

Role Significance

Given the company's size of 130+ employees and the specialized nature of case management services, this role likely operates within a team of 8-12 case managers, with opportunities for peer consultation and collaborative case review while maintaining individual caseload responsibility.
This role represents a mid-level professional position with significant clinical autonomy and case management responsibilities. The position requires independent clinical judgment and serves as a primary point of contact for complex psychosocial interventions, indicating substantial trust and responsibility within the organizational structure.

Key Projects

Implementation of digital case management systems that integrate clinical assessment tools with insurance reporting requirements Development of standardized assessment protocols that comply with ICD-10 diagnostic criteria while optimizing treatment pathway efficiency Creation of inter-institutional collaboration frameworks that streamline referral processes and improve care coordination outcomes

Success Factors

Clinical expertise combined with strong communication skills enables effective navigation of complex psychosocial cases while maintaining positive relationships with all stakeholders including patients, healthcare providers, and insurance representatives. Proficiency in diagnostic assessment using ICD-10 criteria ensures accurate case categorization and appropriate resource allocation, directly impacting both patient outcomes and organizational efficiency metrics. Digital fluency and adaptability to new technologies positions the professional for success in an increasingly digitized healthcare environment where case management platforms and electronic health records are becoming standard practice. Systematic approach to case coordination and documentation creates measurable outcomes that demonstrate value to insurance partners while ensuring compliance with regulatory requirements and quality standards.

Market Demand

High demand driven by regulatory requirements for insurance-based case management services and the growing recognition of mental health as a critical component of overall healthcare delivery. The specialized combination of clinical expertise and insurance sector knowledge creates favorable market positioning for qualified professionals.

Important Skills

Critical Skills

ICD-10 diagnostic expertise is essential for accurate case categorization and ensures compliance with German healthcare standards while enabling appropriate resource allocation and treatment pathway selection. This skill directly impacts both patient outcomes and organizational efficiency. Psychosocial counseling experience, particularly with addiction disorders, provides the clinical foundation necessary for effective case management in complex situations where multiple comorbidities and social factors influence treatment success. Communication and empathy skills are fundamental for building therapeutic relationships with clients while maintaining productive collaborations with healthcare providers, insurance representatives, and family members throughout the case management process. Digital proficiency and MS Office expertise enable efficient documentation, case tracking, and outcome measurement, which are increasingly important as healthcare organizations adopt electronic health records and data-driven decision-making processes.

Beneficial Skills

Systematic coaching or counseling certifications enhance clinical effectiveness by providing additional intervention tools and therapeutic approaches that complement traditional case management methods, particularly valuable in complex psychosocial cases. Project management skills become increasingly valuable as case managers take on leadership roles in implementing new service delivery models or coordinating multi-institutional care networks. Health economics knowledge provides strategic perspective on cost-effectiveness analysis and resource optimization, valuable skills as healthcare organizations focus on demonstrating measurable outcomes and return on investment. Multilingual capabilities, particularly in English or other European languages, expand professional opportunities as German healthcare organizations increasingly participate in international healthcare networks and serve diverse patient populations.

Unique Aspects

The combination of insurance-based case management with Employee Assistance Program services creates a unique professional environment where clinical skills intersect with corporate wellness initiatives, providing diverse experience across multiple healthcare delivery models.
The part-time structure (20-25 hours) offers exceptional work-life balance while maintaining access to comprehensive benefits typically associated with full-time positions, creating an attractive proposition for experienced professionals seeking flexibility without compromising career development.
The company's focus on digital innovation within traditional healthcare delivery creates opportunities to gain expertise in emerging technologies while maintaining clinical practice, positioning professionals for future leadership roles in digital health transformation.
The integration of systematic coaching qualifications with clinical case management suggests a progressive approach to psychosocial intervention that combines traditional therapeutic methods with modern coaching methodologies.

Career Growth

Career advancement typically occurs within 3-5 years for high-performing case managers, with opportunities for leadership roles emerging as the German healthcare sector continues expanding psychosocial services and digital health initiatives.

Potential Next Roles

Senior Case Manager or Team Lead positions overseeing multiple case managers and developing departmental protocols Clinical Supervisor roles in larger healthcare organizations or insurance companies, focusing on quality assurance and professional development Program Manager positions designing and implementing new psychosocial service lines for healthcare organizations or insurance providers Independent consulting roles specializing in case management system implementation or healthcare organization development

Company Overview

ias mental health GmbH

ias mental health GmbH operates as a specialized subsidiary within the larger ias Group, positioning itself as a leading provider of psychosocial consulting and Employee Assistance Program services throughout Germany. The company has established itself as a comprehensive service provider spanning the entire healthcare spectrum, with particular expertise in workplace mental health solutions and insurance-based case management services.

With over 130 permanent employees, the company represents one of the most significant players in the German EAP and psychosocial consulting market. This size indicates established market presence and financial stability, while suggesting continued growth opportunities as the German healthcare sector increasingly prioritizes mental health services and preventive care approaches.
The Ingolstadt location positions this role within Bavaria's growing healthcare corridor, providing access to both traditional healthcare institutions and innovative digital health companies. This regional positioning offers exposure to diverse healthcare delivery models and potential collaboration opportunities with both established providers and emerging health technology companies.
The company emphasizes flat hierarchies and collaborative decision-making, characteristic of modern German healthcare organizations that prioritize professional autonomy and interdisciplinary cooperation. The comprehensive benefits package and focus on continuing education suggest a culture that values long-term professional development and employee retention.
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