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Channel Service Planner - Job Opportunity at Apple Inc.

Austin, USA
Full-time
Senior
Posted: January 19, 2025
On-site
USD 120,000 - 160,000 per year based on location and seniority

Benefits

Comprehensive health insurance typical of Fortune 500 tech companies
401(k) retirement plan with company matching
Stock purchase program (ESPP)
Professional development opportunities
Employee product discounts
Paid time off and vacation policies
Work-life balance programs

Key Responsibilities

Lead channel inventory planning and demand trend analysis for global service network
Manage stock replenishment for retail stores, authorized service providers, and repair centers
Drive implementation of service planning strategies across multiple channels
Optimize inventory levels and fill rates through data-driven decision making
Coordinate quarterly inventory buyback processes
Lead new product deployments across service channels
Develop and execute channel expansion strategies

Requirements

Education

BA/BS or equivalent experience

Experience

5+ years of experience in channel planning, demand forecasting, inventory management, or supply chain management

Required Skills

Strong analytical capabilities Leadership skills Business acumen Communication and negotiation skills Data analysis proficiency High proficiency in Excel Cross-functional collaboration Project management Strategic thinking Attention to detail
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Sauge AI Market Intelligence

Industry Trends

Increasing focus on circular economy and sustainable service operations in tech sector Growing complexity in global supply chain management requiring advanced analytics capabilities Shift towards predictive maintenance and proactive service planning Integration of AI/ML in demand forecasting and inventory optimization

Role Significance

Likely part of a 10-15 person planning team within larger global operations organization
Senior individual contributor role with significant impact on global service operations and customer experience

Key Projects

Global service network optimization initiatives New product launch support for service readiness Channel partner expansion programs Inventory optimization and cost reduction projects Service delivery improvement initiatives

Success Factors

Deep understanding of global supply chain dynamics Strong analytical and data interpretation skills Ability to influence cross-functional stakeholders Experience with large-scale planning systems Strategic thinking combined with operational execution

Market Demand

High demand with growing emphasis on service supply chain optimization in tech sector

Important Skills

Critical Skills

Advanced analytics and data interpretation Strategic planning and execution Cross-functional leadership Supply chain optimization expertise

Beneficial Skills

Programming skills for data analysis Experience with BI tools like Tableau Knowledge of predictive analytics Understanding of global logistics networks

Unique Aspects

Role combines traditional supply chain planning with premium service delivery requirements
Direct impact on Apple's customer experience and brand reputation
Opportunity to work with cutting-edge service planning technologies
Complex multi-channel service network management

Career Growth

2-4 years in role typical before advancement, depending on performance and organizational growth

Potential Next Roles

Senior Manager, Service Planning Director of Supply Chain Operations Head of Service Operations Global Planning Lead

Company Overview

Apple Inc.

World's leading consumer technology company with premium brand positioning and extensive global service network

Market leader in consumer electronics with strong focus on premium service experience
Strategic location in Austin tech hub, supporting global operations
Fast-paced, innovation-driven environment with high standards for excellence and attention to detail
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