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Chief Operating Officer (COO) - Job Opportunity at ChildFirst Services Inc.

Reading, United States
Full-time
Executive
Posted: April 17, 2025
On-site
USD 125,000 per year

Benefits

Comprehensive 401(k) with matching - competitive retirement planning
Premium healthcare package including dental and vision coverage
Life insurance for financial security
Generous PTO policy supporting work-life balance
Career development through professional training assistance
Education advancement via tuition reimbursement program

Key Responsibilities

Strategic oversight of 60 residential facilities and 5 regional offices with direct impact on care quality
Executive leadership of Senior Program Service Leads driving organizational excellence
Regulatory compliance management ensuring operational integrity across all locations
Strategic planning and implementation alongside CEO for service optimization
Financial performance management and operational efficiency improvements
Cross-functional leadership coordinating HR, facilities, and community partnerships
Quality assurance and continuous improvement program development

Requirements

Education

Master's degree in Human Services, Social Work, Business Administration, Public Administration or related field

Experience

5-7 years of leadership experience in healthcare, social services, or residential care settings

Required Skills

Regulatory compliance expertise Multi-site operations management Team leadership Strategic planning Problem-solving Communication Change management
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Sauge AI Market Intelligence

Industry Trends

Healthcare and social services sector is experiencing increased regulatory oversight and compliance requirements, demanding sophisticated operational leadership. There's a growing focus on person-centered care models in residential facilities, requiring COOs to balance quality care with operational efficiency. Technology integration in care delivery and operations management is becoming crucial for successful facility management. Workforce challenges in healthcare and social services are driving the need for innovative retention and development strategies.

Salary Evaluation

The offered salary of $125,000 is slightly below market average for a COO role managing this scale of operations. Typical range for similar positions in healthcare/social services is $140,000-180,000, depending on organization size and location.

Role Significance

Large-scale leadership role overseeing 60+ facilities through multiple layers of management, typically managing a total organizational structure of 200+ employees.
C-suite position with direct CEO reporting relationship and comprehensive operational authority across multiple facilities and regions.

Key Projects

Operational standardization across multiple facilities Quality of care enhancement initiatives Compliance program development and implementation Staff development and retention programs Financial optimization strategies

Success Factors

Strong understanding of healthcare regulatory environment and compliance requirements Ability to balance quality care delivery with operational efficiency Excellence in multi-site management and team leadership Strategic thinking with practical implementation skills Change management expertise in healthcare settings

Market Demand

High demand with growing complexity in healthcare and social services operations. Organizations increasingly need experienced COOs who can manage regulatory compliance while driving operational efficiency.

Important Skills

Critical Skills

Regulatory Compliance Expertise - Essential for maintaining operational licenses and ensuring quality care standards Multi-site Operations Management - Critical for coordinating diverse facilities and teams Strategic Planning - Vital for organizational growth and service improvement Leadership and Team Development - Essential for maintaining service quality across locations

Beneficial Skills

Healthcare Technology Knowledge - Important for modernizing operations Financial Analysis - Valuable for budget management and efficiency improvements Community Relations - Helpful for maintaining stakeholder relationships Change Management - Important for implementing new initiatives

Unique Aspects

Scale of operations with 60 locations presents unique coordination challenges
Integration of therapeutic and operational excellence requirements
Balanced focus on both business operations and care quality
Strong emphasis on professional development and career growth

Career Growth

Typical tenure in COO role is 3-5 years before advancement to CEO or larger organization leadership.

Potential Next Roles

CEO of healthcare/social services organization Regional healthcare system executive Healthcare consulting firm partner Board member for healthcare organizations

Company Overview

ChildFirst Services Inc.

ChildFirst Services Inc. operates as a significant provider of residential care services with substantial regional presence across multiple locations.

Mid-sized player in residential care services with strong regional footprint in Pennsylvania.
Significant presence in Reading area with multiple facilities, indicating strong local market position.
Professional healthcare environment with emphasis on quality care and regulatory compliance. Structure suggests formal corporate culture with strong professional development focus.
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