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Client Success - Hebrew Speaker - Job Opportunity at Gartner, Inc.

Egham, United Kingdom
Full-time
Entry-level to Mid-level
Posted: January 16, 2025
Hybrid
GBP 35,000 - 50,000 per year based on location and experience level

Benefits

Competitive compensation with performance-based rewards
Hybrid work environment with flexible arrangements
World-class comprehensive benefits package
Professional development and growth opportunities
Inclusive and diverse workplace culture

Key Responsibilities

Build and manage strategic relationships with C-level and professional clients
Conduct virtual client consultations to align service delivery with business priorities
Lead client onboarding and service implementation processes
Drive client retention through value optimization
Collaborate across internal teams to maximize client ROI

Requirements

Education

Bachelor's or Master's degree preferred

Experience

0-6 years relevant professional and/or internship experience

Required Skills

Hebrew language proficiency (business/native level) Customer service Communication Collaboration Prioritization Critical thinking Influencing skills
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Sauge AI Market Intelligence

Industry Trends

Growing demand for multilingual client success roles in global advisory firms Shift towards virtual client engagement and digital-first relationship management Increasing focus on data-driven client success metrics and ROI demonstration

Role Significance

Typically part of a broader client success team of 10-15 professionals, often organized by language or regional specialization
Entry to mid-level position with significant client exposure and strategic impact on retention metrics

Key Projects

Client retention program management Service adoption optimization initiatives Executive relationship development Value realization tracking

Success Factors

Strong cultural intelligence and ability to bridge Hebrew and English-speaking business environments Exceptional relationship management skills with C-level stakeholders Ability to translate complex research insights into actionable client recommendations Strong business acumen and understanding of enterprise technology landscape

Market Demand

High demand for Hebrew-speaking client success professionals in UK market, particularly in enterprise technology advisory sector

Important Skills

Critical Skills

Hebrew language fluency - essential for serving Israeli market and Hebrew-speaking clients Relationship management - core to retention and value delivery Business communication - crucial for executive-level interactions Advisory skills - fundamental to translating research into actionable insights

Beneficial Skills

Additional European languages Technology industry knowledge Project management capabilities Data analysis skills

Unique Aspects

Rare combination of Hebrew language requirement with global technology advisory exposure
Direct C-level client interaction at entry/mid career level
Hybrid work model in prestigious UK location

Career Growth

2-3 years in role before advancement, depending on performance and market conditions

Potential Next Roles

Senior Client Success Manager Regional Client Success Lead Account Management Director Customer Experience Strategy Manager

Company Overview

Gartner, Inc.

Gartner is the world's leading research and advisory company, publicly traded on NYSE with over 20,000 employees globally

Dominant market leader in technology research and advisory services, serving approximately 15,000 client enterprises globally
Strategic UK location serving EMEA market with significant investment in multilingual talent
High-performance environment with strong emphasis on professional development, collaboration, and diversity
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