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Cloud (DevOps) Support Engineer - Job Opportunity at NYC DEPT OF CITY PLANNING

New York, US
Full-time
Senior
Posted: April 27, 2025
Hybrid
USD 107,281 - 120,190 per year

Benefits

Comprehensive Healthcare Coverage - Full medical, dental coverage reflecting public sector stability
401(k) Retirement Plan with Government Benefits Structure
Work-Life Balance with Public Sector Schedule
Professional Development and Training Opportunities
Public Service Loan Forgiveness Eligibility
Paid Time Off and Holiday Schedule aligned with NYC Government

Key Responsibilities

Lead CI/CD Pipeline Architecture - Design and implement enterprise-scale deployment pipelines supporting critical city infrastructure
Cloud Infrastructure Management - Oversee hybrid cloud environment optimization affecting millions of NYC residents
Security Integration Leadership - Implement DevSecOps practices ensuring protection of sensitive government data
Cross-functional Team Coordination - Drive collaboration between development, infrastructure, and security teams
Performance Optimization - Identify and resolve system bottlenecks impacting city-wide services
Cloud Resource Management - Optimize Azure infrastructure supporting essential city planning operations
Technical Leadership - Mentor engineering teams and establish best practices for cloud operations

Requirements

Education

Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus

Experience

5+ years in Azure DevOps, CI/CD pipeline setup, and management

Required Skills

Azure DevOps expertise CI/CD pipeline management IAAS and PAAS knowledge DevSecOps principles Agile Scrum methodologies PowerShell and Python scripting Infrastructure as Code IT Service Management Security compliance Cloud architecture Communication and collaboration Leadership and mentoring

Certifications

Microsoft Azure Administrator Azure DevOps Engineer Expert
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Sauge AI Market Intelligence

Industry Trends

Government digital transformation initiatives are driving increased demand for DevOps expertise in public sector Hybrid cloud adoption in government agencies is accelerating, creating unique opportunities for professionals with both cloud and on-premises experience Growing emphasis on security in government technology operations is elevating the importance of DevSecOps practices

Salary Evaluation

The offered salary range of USD 107,281 - 120,190 is slightly below private sector rates for similar roles in NYC (typically USD 130,000 - 180,000), but is balanced by public sector benefits and stability

Role Significance

Typically part of a 10-15 person infrastructure team, with dotted-line reporting to multiple project teams
Senior-level position with significant technical leadership responsibilities and strategic impact on city-wide infrastructure

Key Projects

Municipal infrastructure modernization initiatives Security compliance and governance implementations Cloud migration and hybrid infrastructure optimization Automated deployment pipeline development for city services

Success Factors

Strong understanding of government compliance and security requirements Ability to balance technical innovation with public sector constraints Excellence in stakeholder management across multiple government departments Proven experience in large-scale infrastructure transformation

Market Demand

Very high demand, particularly in government sector due to digital transformation initiatives and cloud adoption programs

Important Skills

Critical Skills

Azure DevOps expertise - Essential for managing core infrastructure Security compliance knowledge - Critical for government operations Hybrid cloud management - Key for current infrastructure state CI/CD pipeline architecture - Fundamental to modernization efforts

Beneficial Skills

Public sector experience Government compliance familiarity Project management capabilities Change management expertise

Unique Aspects

Rare opportunity to impact city-wide infrastructure at scale
Combination of modern DevOps practices within government context
Direct influence on public service delivery through technology
Balance of innovation with public sector compliance requirements

Career Growth

2-4 years in role before advancement, with potential for faster progression based on project impact

Potential Next Roles

Cloud Architecture Manager Director of DevOps Technical Program Manager Chief Technology Officer (Public Sector)

Company Overview

NYC DEPT OF CITY PLANNING

NYC Department of City Planning is a critical agency responsible for strategic growth and development of New York City's physical and socioeconomic environment

Leading municipal planning organization with significant influence on NYC's technology infrastructure decisions
Central role in New York City's technology ecosystem with connections to multiple government agencies
Professional government environment with emphasis on work-life balance, stability, and public service impact
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