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Communication Manager F/M/X - Job Opportunity at AccorCorpo

Issy-les-Moulineaux, France
Full-time
Mid-level
Posted: July 17, 2025
Hybrid
EUR 45,000 - 60,000 annually based on mid-level communications role in the Paris metropolitan area, with potential for performance bonuses and comprehensive benefits package typical of large multinational corporations

Benefits

Comprehensive transportation support including sustainable mobility package up to ā‚¬600 for green transportation or 75% coverage of public transit pass, demonstrating commitment to environmental sustainability and employee mobility
Flexible work arrangements with remote work options throughout France, ability to work from offices, hotels, or coworking spaces, providing exceptional work-life balance in the hospitality industry
Dedicated professional development time every Wednesday afternoon for deep work and personal growth, a unique benefit that prioritizes continuous learning
Access to Accor's global network through the ALL - HeartistĀ® Program offering unforgettable stays and experiences at all Accor locations and partner venues worldwide
Structured volunteer program (HeartistĀ® for Good) with one paid day annually for charitable work, supporting personal fulfillment and social responsibility
Premium meal vouchers at ā‚¬10 daily, above-market rate for French corporate meal benefits
Comprehensive health insurance with 50% employer contribution and no additional costs for dependent enrollment, exceeding standard French corporate health benefits
Employee Social Committee (CSE) funding for cultural and sports activities, enhancing work-life integration
State-of-the-art collaborative workspaces with restaurants and recreational facilities, creating a premium work environment
Access to Digitech Academy training platform with certifications, hackathons, and technology partnerships for continuous skill development

Key Responsibilities

Lead strategic content creation and editorial calendar management for departmental activations, directly impacting employee engagement across a global organization of 5,000 technology professionals
Drive community engagement as primary Community Manager for internal digital platforms, particularly Viva Engage, fostering connection and collaboration across 110 countries
Orchestrate multimedia content strategy including visuals, videos, and presentations that promote key department initiatives, directly supporting business transformation goals
Execute comprehensive performance monitoring and analytics for internal communications and executive LinkedIn presence, providing data-driven insights for strategic decision-making
Coordinate high-impact internal events including townhalls, webinars, and awards ceremonies across multiple global head offices, strengthening corporate culture and alignment
Conduct monthly employee sentiment analyses and engagement surveys, providing critical feedback loops for leadership and organizational development
Support executive communications through presentation design for leadership speaking engagements and strategic updates, enhancing corporate visibility and messaging
Collaborate on cross-functional projects including LinkedIn publications and internal messaging, contributing to broader corporate communication strategy

Requirements

Education

Master's degree (Bac +5) in Communications, Marketing, or Business from a top-tier university or school

Experience

Minimum 3 years of experience in communications, either in an agency or in-house with a strong focus on content creation, internal comms, or digital campaigns

Required Skills

Excellent project management skills: autonomous, organized, and reliable when handling multiple stakeholders, priorities, and deadlines across a matrixed organization Data-driven mindset: comfortable analyzing performance, measuring impact, and making strategic adjustments Capacity for synthesis: skilled at analyzing complex information, summarizing key points clearly, and creating concise communication strategies that align with business priorities and resonate with diverse audiences Excellent writing, editing, speaking and storytelling skills in both French and English Proficiency in PowerPoint, Excel, and Canva Creative, curious, and detail-oriented with a strong sense of initiative Strong interpersonal skills and a collaborative mindset, with experience working in matrixed or global organizations
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Sauge AI Market Intelligence

Industry Trends

Digital transformation in hospitality is accelerating post-pandemic, with companies investing heavily in internal communication platforms to maintain connection across distributed teams and global operations. The emphasis on community management and digital engagement reflects the industry's shift toward technology-enabled employee experience. Internal communications roles are evolving to become more strategic and data-driven, with professionals expected to measure sentiment, analyze engagement metrics, and provide insights that directly inform business decisions. This represents a significant elevation from traditional communications roles. The hospitality industry is experiencing a talent retention crisis, making internal communications and employee engagement critical business functions. Companies are investing in comprehensive communication strategies to build belonging and reduce turnover in a competitive labor market. Multinational corporations are increasingly adopting hybrid work models, creating demand for communications professionals who can bridge physical and digital experiences while maintaining corporate culture across diverse geographical locations.

Role Significance

Likely part of a 3-5 person communications team within the broader Accor Tech & Digital organization, with responsibility for coordinating with multiple stakeholders across business units and geographical regions
Mid-level strategic role with significant autonomy and direct impact on organizational culture and employee engagement across a global technology division. The position requires independent decision-making and cross-functional collaboration while reporting to senior leadership.

Key Projects

Development and execution of comprehensive internal communication strategies for major technology initiatives and digital transformation projects Design and implementation of employee engagement programs and sentiment monitoring systems across global operations Creation of multimedia content campaigns for product launches, organizational changes, and corporate announcements Coordination of large-scale virtual and in-person events including quarterly business reviews, annual meetings, and recognition ceremonies

Success Factors

Ability to create compelling narratives that translate complex technical concepts into engaging content for diverse audiences across multiple cultures and business functions Strong analytical skills to measure communication effectiveness and provide actionable insights that drive business decisions and improve employee engagement Exceptional project management capabilities to coordinate multiple initiatives simultaneously while maintaining quality and meeting deadlines in a fast-paced, matrixed organization Cultural sensitivity and adaptability to work effectively across 110 countries with diverse communication preferences and local business practices Strategic thinking to align communication initiatives with broader business objectives and contribute to organizational transformation goals

Market Demand

High demand driven by digital transformation initiatives, focus on employee experience, and the critical need for internal communications expertise in large, distributed organizations

Important Skills

Critical Skills

Bilingual communication skills in French and English are essential for operating effectively in Accor's global environment and communicating with diverse stakeholders across multiple regions and cultures Data analytics and performance measurement capabilities are crucial for demonstrating communication effectiveness and providing strategic insights that inform business decisions in a results-driven technology environment Cross-cultural communication competency is vital for success in coordinating activities across 110 countries with varying cultural norms, business practices, and communication preferences Digital platform management expertise, particularly with enterprise social platforms like Viva Engage, is essential for driving employee engagement in a distributed, technology-focused organization

Beneficial Skills

Event management and production skills would enhance ability to coordinate large-scale virtual and in-person events across multiple time zones and geographical locations Basic design and video editing capabilities would complement the multimedia content creation requirements and reduce dependence on external resources Understanding of hospitality industry dynamics would provide valuable context for creating relevant and engaging content for employees across the broader Accor ecosystem Project management certification or methodology knowledge would strengthen ability to coordinate complex, multi-stakeholder initiatives in a matrixed organizational structure

Unique Aspects

Opportunity to work at the intersection of hospitality and technology within a global market leader, providing exposure to both traditional hospitality operations and cutting-edge digital innovation
Access to Accor's extensive global network of hotels and properties, offering unique travel and experience benefits that are rare in technology-focused roles
Dedicated time for personal development and deep work, reflecting a progressive approach to employee well-being and professional growth
Responsibility for communicating with a diverse, global audience of technology professionals across multiple cultures and business functions
Integration of sustainability initiatives into daily work, including environmental impact reduction and social responsibility programs

Career Growth

Typical progression to senior roles within 2-3 years with strong performance, or director-level positions within 4-6 years, particularly given the strategic nature of the role and Accor's global scale

Potential Next Roles

Senior Communications Manager with expanded regional or functional responsibility within Accor's global operations Director of Internal Communications for major hospitality or technology corporations Head of Employee Experience or Engagement roles combining communications with broader HR functions Communications Business Partner roles supporting specific business units or geographical regions External communications or corporate affairs positions leveraging internal communications expertise

Company Overview

AccorCorpo

Accor Tech & Digital represents the technology and digital transformation arm of Accor, one of the world's largest hospitality companies with over 5,500 hotels across 110 countries. The division serves as the innovation engine for the broader Accor ecosystem, focusing on creating digital experiences for guests, hotels, and staff while driving technological advancement in the hospitality industry.

Accor holds a leading position in the global hospitality market as one of the top hotel operators worldwide, with significant market share in Europe and expanding presence in Asia-Pacific and North America. The company's technology division positions it competitively against other major hospitality tech initiatives.
Based in the Paris metropolitan area, this role supports Accor's global operations with particular emphasis on European markets while coordinating with teams across all major geographical regions including Asia-Pacific, North America, and emerging markets
Accor promotes a 'Heartist' culture emphasizing human connection, innovation, and sustainability. The technology division specifically focuses on combining hospitality excellence with cutting-edge technology, creating an environment that values both technical expertise and human-centered design
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