Home Jobs Continuous Improvement & Capability Lead, Project Management & Scrum Master Practice
Back to Jobs

Continuous Improvement & Capability Lead, Project Management & Scrum Master Practice - Job Opportunity at NSW icare

Sydney, Australia
Full-time
Senior
Posted: May 28, 2025
Hybrid
AUD 130,000 - 160,000 per year based on senior-level project management roles in government sector with hybrid delivery expertise and team leadership responsibilities in Sydney market

Benefits

Corporate wellbeing program providing comprehensive health support including subsidized gym membership, preventive healthcare services, and annual health assessments to maintain workforce productivity
Multi-tiered recognition system featuring immediate spot recognition, quarterly values-based awards, and annual people awards to drive employee engagement and retention
Employee Assistance Program offering confidential counseling and support services to address personal and professional challenges
Comprehensive learning and development framework aligned with organizational core capabilities to accelerate career progression
Hybrid working arrangements providing flexibility to balance professional responsibilities with personal commitments

Key Responsibilities

Drive strategic alignment across delivery practice areas to establish integrated organizational frameworks, standardized processes, and unified toolsets that enhance cross-functional collaboration and operational efficiency
Lead comprehensive resource management initiatives including strategic capacity planning, proactive supply-demand balancing, and optimal resource allocation to maximize project delivery outcomes and organizational productivity
Champion organizational accountability culture by establishing performance metrics, delivery standards, and outcome-focused practices that drive measurable business results
Develop and maintain strategic workforce intelligence through comprehensive skills mapping, capability assessments, and resource planning to support executive decision-making and business growth
Execute quality assurance programs that standardize delivery methodologies, governance frameworks, and best practices across both Agile and Waterfall environments to ensure consistent project outcomes
Lead innovation initiatives by identifying process improvement opportunities, implementing cutting-edge delivery tools including JIRA and Confluence, and driving digital transformation to enhance organizational capability
Build and maintain executive-level stakeholder relationships across portfolio management, practice leadership, and delivery teams to ensure strategic alignment and business value realization
Orchestrate Community of Practice initiatives that foster knowledge sharing, professional development, and organizational learning to build sustainable competitive advantage

Requirements

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

Experience

Minimum 8 years' experience in a project management/information technology role with minimum 3 years' experience in leading cross-functional groups

Required Skills

Agile and Waterfall delivery methodologies Cross-functional team leadership Strategy definition and execution Continuous improvement initiatives IT infrastructure understanding Software development knowledge Cloud technologies Cybersecurity Stakeholder relationship building Executive leadership engagement JIRA and Confluence PPM tools

Certifications

Agile Certification
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

Digital transformation acceleration in government and insurance sectors is driving unprecedented demand for hybrid project management capabilities that can seamlessly integrate traditional waterfall approaches with modern agile methodologies. Organizations are increasingly recognizing that successful digital initiatives require adaptive frameworks that can respond to changing regulatory environments while maintaining compliance standards. The emergence of matrix organizational structures in large enterprises is creating new roles that bridge traditional silos between project management offices, agile delivery teams, and operational functions. This trend reflects the growing complexity of enterprise technology initiatives that require coordinated governance across multiple delivery streams and stakeholder groups. Government agencies and regulated industries are investing heavily in capability uplift programs to modernize legacy systems while maintaining operational continuity. This shift is creating premium opportunities for professionals who can lead organizational transformation while navigating complex compliance and governance requirements.

Role Significance

Matrix leadership of 15-25 project managers and scrum masters across multiple delivery streams, with indirect influence over broader delivery community of 50+ professionals through Communities of Practice initiatives
Senior individual contributor role with significant influence across organizational delivery practices, reporting to practice management while driving strategic initiatives that impact enterprise-wide project delivery capabilities and outcomes

Key Projects

Enterprise-wide agile transformation initiatives spanning multiple business units and technology platforms Governance framework redesign projects that establish new standards for project delivery across government operations Resource optimization programs that balance capacity across traditional and agile delivery streams Quality assurance implementations that standardize delivery practices across diverse project portfolios

Success Factors

Demonstrated ability to influence without direct authority in complex matrix organizations where success depends on building consensus across diverse stakeholder groups with competing priorities and delivery methodologies Strategic thinking capabilities that can translate high-level organizational objectives into practical delivery improvements while navigating government procurement processes and compliance requirements Change management expertise to guide cultural transformation from traditional project delivery approaches to modern hybrid methodologies while maintaining operational stability Data-driven decision making skills to analyze delivery metrics, identify improvement opportunities, and demonstrate value realization to executive stakeholders through quantifiable outcomes

Market Demand

High demand driven by government digital transformation initiatives and increasing need for professionals who can bridge traditional project management with modern agile practices in regulated environments

Important Skills

Critical Skills

Hybrid delivery methodology expertise is absolutely essential as this role specifically requires seamless integration of agile and waterfall approaches in complex government environment where regulatory compliance must be maintained alongside delivery agility and innovation Stakeholder relationship building at executive level is crucial for success as this matrix role requires influencing senior leaders across multiple business units without direct authority while driving organization-wide transformation initiatives Strategic thinking and change management capabilities are fundamental as the role involves translating high-level organizational objectives into practical delivery improvements while navigating complex government processes and cultural transformation

Beneficial Skills

Government sector experience would provide valuable context for navigating public sector procurement processes, compliance requirements, and stakeholder management approaches that differ significantly from private sector environments Insurance or financial services technology background would offer insight into regulatory requirements, risk management practices, and complex system integrations that characterize icare's operational environment Digital transformation leadership experience would enhance ability to drive modernization initiatives while maintaining operational continuity in mission-critical government services

Unique Aspects

Rare opportunity to lead delivery transformation at scale within government environment where decisions impact millions of NSW residents and shape public sector technology practices across Australia
Direct exposure to executive leadership and strategic decision-making processes in organization managing multi-billion dollar schemes with complex regulatory and stakeholder requirements
Hybrid role combining traditional project management excellence with modern agile practices in regulated environment that requires innovative approaches to compliance and governance
Leadership of Communities of Practice initiatives that influence professional development across entire government delivery community

Career Growth

2-4 years to practice management role, 5-7 years to director level positions given the strategic nature of current role and exposure to enterprise-wide initiatives

Potential Next Roles

Practice Manager, Project Management Office Director, Enterprise Program Management Head of Digital Delivery Chief Operating Officer, Technology Services

Company Overview

NSW icare

NSW icare is a major government statutory corporation responsible for workers compensation, motor accidents, and dust diseases schemes in New South Wales, managing billions in claims and serving millions of residents. The organization operates at the intersection of insurance, healthcare, and government services, requiring sophisticated technology platforms to support complex regulatory requirements and stakeholder needs.

Dominant position as the primary workers compensation and motor accident insurer in NSW with significant market influence and regulatory responsibilities that require cutting-edge technology solutions and delivery capabilities
Central role in NSW government digital transformation initiatives with potential for career progression into broader public sector technology leadership positions across state and federal agencies
Large government organization culture emphasizing public service values, stakeholder collaboration, and systematic approach to change management with strong focus on professional development and career progression within public sector
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.