Coordinator, Success Coach, Online - Job Opportunity at Salt Lake Community College

Salt Lake City, US
Full-time
Mid-level
Posted: February 21, 2025
Remote
USD 49,781.94 - 51,275.28 per year

Benefits

Remote work flexibility with Utah residency requirement
Utah Retirement Systems (URS) participation
Multiple retirement account options
Professional development opportunities
Comprehensive educational institution benefits package

Key Responsibilities

Lead student success initiatives through personalized coaching and mentoring
Develop and implement strategic retention programs
Coordinate cross-departmental student support services
Monitor and analyze student performance metrics
Design and execute individualized success plans
Facilitate student resource navigation and utilization
Manage student risk assessment and intervention strategies

Requirements

Education

Bachelor's degree in related field

Experience

One (1) year of direct work experience in student services at a college or university

Required Skills

Interpersonal communication Academic advising knowledge Student retention expertise Complex information synthesis Professional representation Data analysis and documentation Virtual platform proficiency Time management Cross-cultural competency
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Sauge AI Market Intelligence

Industry Trends

Higher education's rapid shift toward hybrid support services is creating increased demand for virtual student success roles Growing focus on data-driven student retention strategies is reshaping success coaching methodologies Integration of technology and personal coaching is becoming standard in educational support services

Salary Evaluation

The offered salary range of USD 49-51K is slightly below market average for similar roles in higher education, which typically range from USD 52-65K in metropolitan areas

Role Significance

Typically part of a 5-10 person student success team within larger student services division
Mid-level professional role with significant student impact and institutional strategy influence

Key Projects

Student retention program development Early intervention system implementation Cross-departmental collaboration initiatives Student success metrics tracking and analysis

Success Factors

Strong ability to build rapport in virtual environments Excellence in data-driven decision making Proactive problem-solving approach Cultural competency and inclusive mindset Technical adaptability with multiple platforms

Market Demand

High demand position due to increasing focus on student retention and online education delivery

Important Skills

Critical Skills

Virtual communication mastery essential for remote student engagement Data analysis capabilities crucial for student success tracking Cross-cultural competency vital for diverse student population

Beneficial Skills

Project management expertise Educational technology proficiency Mental health awareness Career development knowledge

Unique Aspects

Fully remote position with maintained local presence requirement
Strong institutional commitment to diversity and inclusion
Emerging Hispanic Serving Institution status provides unique opportunity for impact

Career Growth

2-4 years in role typical before advancement, depending on institutional growth and performance

Potential Next Roles

Director of Student Success Student Services Manager Academic Affairs Administrator Retention Program Director

Company Overview

Salt Lake Community College

Utah's largest open-access college serving 45,000+ students with diverse programs and emerging Hispanic Serving Institution status

Leading community college in Utah with strong regional presence and established transfer partnerships
Significant educational force in Salt Lake City metropolitan area with multiple campus locations
Progressive, student-centered environment with strong emphasis on diversity and inclusion
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Data Sources & Analysis Information

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