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Copilot Solution Engineer - Job Opportunity at Microsoft

Singapore, Singapore
Full-time
Senior
Posted: July 19, 2025
On-site
SGD 120,000 - SGD 180,000 per year based on Singapore market rates for senior technical pre-sales roles at multinational technology companies, with potential for significant variable compensation through sales performance incentives and Microsoft's comprehensive benefits package

Key Responsibilities

Lead transformative AI business engagements by guiding enterprise customers through strategic adoption of Microsoft Copilot ecosystem, directly impacting organizational productivity and competitive positioning in the AI-driven marketplace
Drive revenue growth through technical leadership in demonstrations, pilot programs, and proof-of-concept sessions that convert prospects into committed Copilot customers while supporting hunting efforts for AI Workforce solutions
Architect and design comprehensive Modern Workplace solutions integrating Copilot, Teams Calling, Meetings, and Frontline Worker enablement to solve complex business challenges and optimize enterprise workflows
Establish technical authority as the primary liaison for customer decision-making processes, owning architectural discussions that shape million-dollar technology investments and digital transformation strategies
Scale customer engagement operations by proactively managing technical relationships, establishing engagement frameworks, and leveraging partner ecosystems to maximize market penetration and customer success
Influence product development roadmaps by collecting competitive intelligence and customer feedback, directly contributing to Microsoft's strategic positioning in the AI solutions market

Requirements

Education

Bachelor's/Master's Degree in Computer Science, Information Technology, or related field

Experience

10+ years of technical pre-sales or technical consulting experience

Required Skills

Experience around BOT Framework knowledge about Agentic AI AI Agents 6+ years' experience with cloud and hybrid, or on premises infrastructures architecture designs migrations industry standards technology management Copilot for Microsoft 365 Microsoft Teams Calling Meetings Teams Premium Frontline Worker enablement Viva solutions

Certifications

Office 365 Security Azure Architect and Development exams Cloud Platform Technologies Information Security Architecture
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Sauge AI Market Intelligence

Industry Trends

The enterprise AI market is experiencing unprecedented growth with Generative AI adoption accelerating across organizations, driven by the need for productivity enhancement and competitive differentiation. Microsoft's Copilot ecosystem represents a significant shift from traditional software licensing to AI-powered subscription models, fundamentally changing how enterprises approach digital transformation and employee productivity solutions. Hybrid work environments are becoming the permanent norm, creating sustained demand for integrated communication and collaboration platforms. The convergence of AI capabilities with traditional productivity tools is reshaping workplace expectations, with organizations increasingly seeking unified solutions that can seamlessly operate across cloud and on-premises environments. The rise of Agentic AI and autonomous digital workers is transforming business process automation, moving beyond simple task automation to intelligent decision-making systems. This trend is driving increased investment in AI solution engineering roles as organizations require specialized expertise to navigate the complex landscape of AI integration and maximize return on technology investments.

Role Significance

Typically operates within a virtual team structure of 8-12 professionals including sales representatives, partner resources, customer success managers, and engineering support, with direct collaboration across multiple customer accounts simultaneously
This is a senior individual contributor role with significant customer-facing responsibility and strategic impact on Microsoft's AI business growth. The position requires autonomous decision-making in complex technical scenarios and serves as a trusted advisor to enterprise customers making substantial technology investments.

Key Projects

Enterprise-wide Copilot deployment strategies for Fortune 500 companies involving thousands of users and complex integration requirements Multi-phase digital transformation initiatives integrating AI capabilities across diverse business functions and geographical locations Competitive displacement projects requiring sophisticated technical positioning against established enterprise software vendors Proof-of-concept development for innovative AI use cases that demonstrate measurable business value and ROI to executive stakeholders

Success Factors

Deep technical expertise in Microsoft's AI and collaboration ecosystem combined with exceptional communication skills to translate complex technical concepts into business value propositions for C-level executives and technical decision-makers Proven ability to manage complex sales cycles involving multiple stakeholders, competing priorities, and substantial financial investments while maintaining customer confidence and project momentum Strategic thinking capability to understand industry-specific challenges and position Microsoft solutions as transformative business enablers rather than merely technology upgrades Collaborative leadership skills to coordinate cross-functional teams, manage partner relationships, and leverage internal resources effectively while maintaining accountability for customer outcomes

Market Demand

Extremely High - AI solution engineering roles are experiencing critical shortage as organizations rapidly adopt generative AI technologies, with Microsoft Copilot specialists being particularly sought after due to the platform's enterprise market dominance

Important Skills

Critical Skills

Copilot for Microsoft 365 expertise is absolutely essential as this represents the primary revenue driver for Microsoft's AI strategy, requiring deep understanding of implementation methodologies, integration patterns, and business value articulation to successfully guide customer adoption and maximize solution impact. Azure architecture and cloud infrastructure knowledge forms the foundation for all modern enterprise solutions, enabling effective design of scalable, secure implementations that can support diverse organizational requirements and compliance standards across different industries and geographical regions. Technical pre-sales methodology mastery is crucial for managing complex enterprise sales cycles, requiring sophisticated skills in stakeholder management, competitive positioning, and value-based selling approaches that can navigate lengthy decision-making processes and substantial financial commitments.

Beneficial Skills

Industry vertical expertise in sectors like financial services, healthcare, or manufacturing can significantly enhance credibility and solution relevance when working with specialized enterprise customers who have unique regulatory and operational requirements. Competitive intelligence capabilities in AI and collaboration technologies enable more effective positioning against rivals and help identify market opportunities where Microsoft solutions provide distinctive advantages. Project management and change management skills become increasingly valuable as AI implementations require careful orchestration of technical deployment, user training, and organizational change processes to achieve successful adoption outcomes.

Unique Aspects

This role positions professionals at the intersection of cutting-edge AI technology and enterprise business transformation, offering exposure to the most advanced generative AI applications in real-world business scenarios that are shaping the future of work across industries.
Direct involvement in Microsoft's strategic AI initiatives provides unique insights into product roadmaps and market direction that few professionals outside major technology companies can access, creating significant career differentiation and expertise development opportunities.
The combination of technical depth requirements and customer-facing responsibilities creates a rare skill set that is highly transferable across technology companies and increasingly valuable as AI adoption accelerates globally.
Working with Microsoft's partner ecosystem provides extensive networking opportunities and exposure to diverse business models, from startups to global systems integrators, enhancing professional relationships and market understanding.

Career Growth

18-24 months for lateral advancement to specialized roles, 3-4 years for progression to management positions, with accelerated opportunities based on customer success metrics and revenue impact

Potential Next Roles

Principal Solution Architect focusing on enterprise AI strategy and multi-cloud integration scenarios Customer Success Manager for strategic enterprise accounts with responsibility for post-implementation optimization and expansion Product Marketing Manager for AI solutions with focus on competitive positioning and go-to-market strategy Regional Sales Manager leading technical sales teams across Southeast Asian markets

Company Overview

Microsoft

Microsoft stands as the world's leading enterprise software company with dominant market position in productivity software, cloud computing, and emerging AI technologies. The company's strategic pivot toward AI-first solutions has positioned it at the forefront of the generative AI revolution, with Copilot representing a multi-billion dollar revenue opportunity across its entire product ecosystem.

Global technology leader with unparalleled enterprise customer base and comprehensive AI solution portfolio that competitors struggle to match in terms of integration depth and market reach
Microsoft Singapore serves as the regional hub for Southeast Asia operations, supporting rapid market expansion and significant investment in AI capabilities to serve the region's growing digital transformation demands
Collaborative, innovation-focused environment emphasizing continuous learning and customer obsession, with strong emphasis on diversity, inclusion, and professional development supported by extensive internal resources and training programs
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