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Data & Analytics Specialist - Job Opportunity at Urban Utilities

Fortitude Valley, Australia
Full-time
Senior
Posted: August 1, 2025
Hybrid
AUD 95,000 - 120,000 annually based on the senior-level requirements, specialized utility sector experience, on-call responsibilities, and Brisbane market conditions for data platform specialists with 8+ years experience and Azure/Power BI expertise

Benefits

18 weeks of comprehensive paid parental leave providing exceptional family support beyond industry standards
Generous salary packaging options including novated vehicle leases for significant tax advantages
Flexible working arrangements including 9-day fortnights and hybrid work options for optimal work-life integration
15 days personal leave including two proactive wellbeing days demonstrating commitment to mental health
Annual friendship and family connection day promoting personal relationships
Corporate health insurance discounts providing accessible healthcare coverage
Technology and retail discounts across multiple vendor partnerships

Key Responsibilities

Lead the strategic technical management and capability enhancement of enterprise Analytics platform serving critical water infrastructure operations
Drive the complex transition of Azure SQL Enterprise Data Warehouse and Power BI reporting platform into unified architecture supporting real-time operational technology integration
Spearhead operational platform improvements and change management initiatives directly impacting customer service delivery across Brisbane metropolitan region
Enable data science capabilities and empower technical engineers to achieve transformational data-driven outcomes for essential water services
Build organizational data literacy and capability across cross-functional teams to support mission-critical customer services
Manage stakeholder relationships and collaborate with diverse digital expertise areas to deliver integrated analytics solutions
Provide 24/7 on-call technical support ensuring continuous operation of water and wastewater monitoring systems serving over 1.4 million residents

Requirements

Education

Bachelor's or Masters' degree in relevant subject area (Information Technology, Business Administration or related field)

Experience

8 years' experience in aligned technology areas and 3+ years experience with end to end data and analytics development, change and support implementation

Required Skills

SQL and database query development Power BI platform experience including support and problem resolution, Semantic Models and Reports, Data Flows and Power Query Analytics development and support expertise specific to data and analytics platforms Technical assessment of business requirements and translation into platform outcomes Stakeholder management skills and cross-functional collaboration ITIL standards for Incident and Requests response Problem solving system and data issues Microsoft Power BI, Microsoft Fabric or equivalent cloud platform experience Security clearance/SOCI requirements capability

Certifications

Expert certifications relevant to data and analytics development and system management Service Management, COBIT, ITIL Specialised Certification Microsoft Expert / Azure certification
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Sauge AI Market Intelligence

Industry Trends

Digital transformation in water utilities is accelerating with IoT sensor integration and real-time monitoring systems becoming standard for predictive maintenance and operational efficiency. Government infrastructure investments are driving demand for data specialists who can modernize legacy systems while maintaining critical service reliability. Cloud-first analytics platforms are replacing traditional on-premises data warehouses in utility companies, with Microsoft Azure and Power BI emerging as preferred solutions for their integration capabilities with operational technology systems and compliance with government security requirements. The convergence of Information Technology (IT) and Operational Technology (OT) in utilities is creating new specialized roles that bridge traditional data analytics with industrial control systems, requiring professionals who understand both enterprise data platforms and critical infrastructure operations.

Role Significance

Likely part of a 6-12 person Digital & Information team within the newly established Digital Experience and Operations branch, collaborating with cross-functional technical teams, business analysts, and operational engineering groups
Senior individual contributor role with platform leadership responsibilities, positioned as a technical subject matter expert who drives strategic data architecture decisions and mentors organizational capability development across multiple business units

Key Projects

Enterprise data warehouse migration from legacy systems to cloud-native Azure architecture Real-time operational technology integration for water treatment plant monitoring and predictive analytics Self-service analytics platform development enabling business users to access critical performance metrics Data governance framework implementation ensuring regulatory compliance and security standards

Success Factors

Deep understanding of utility operational requirements and the critical nature of water infrastructure systems where downtime directly impacts public health and safety Ability to translate complex technical concepts into business value propositions while maintaining stakeholder confidence in system reliability and security Strong change management skills to guide organizational adoption of new analytics capabilities while preserving existing operational workflows Technical versatility to work across both enterprise IT systems and operational technology environments with appropriate security protocols

Market Demand

High demand driven by critical infrastructure modernization initiatives, government digital transformation mandates, and the specialized nature of utility data systems requiring both technical expertise and security clearance capabilities

Important Skills

Critical Skills

SQL and database query development skills are fundamental for managing the enterprise data warehouse migration and ensuring data integrity across operational systems that monitor water quality and distribution networks serving over a million residents Power BI platform expertise is essential for delivering self-service analytics capabilities to operational teams who need real-time visibility into treatment plant performance, network pressure monitoring, and customer service metrics Stakeholder management and cross-functional collaboration abilities are crucial for successfully bridging the gap between technical IT teams, operational engineering groups, and business users who rely on data insights for critical infrastructure decisions

Beneficial Skills

Microsoft Azure certification and cloud platform experience position candidates for leadership in the organization's digital transformation journey and cloud-first infrastructure strategy ITIL and service management expertise aligns with public sector governance requirements and ensures proper change management processes for critical infrastructure systems Understanding of IoT and operational technology integration provides competitive advantage as utilities increasingly adopt smart sensors and predictive analytics for asset management and operational efficiency

Unique Aspects

Integration of Information Technology and Operational Technology systems creating unique technical challenges in real-time data processing for critical infrastructure monitoring
Government security clearance requirements reflecting the critical infrastructure designation and potential national security implications of water system operations
24/7 on-call responsibilities embedded in the role compensation structure, reflecting the essential services nature and need for continuous system availability
Newly established Digital Experience and Operations branch indicating organizational commitment to digital transformation and potential for rapid professional growth within expanding technology initiatives

Career Growth

3-5 years to senior management roles given the specialized utility sector expertise and growing demand for digital transformation leadership in critical infrastructure organizations

Potential Next Roles

Data Architecture Manager overseeing enterprise data strategy and governance frameworks Digital Transformation Lead driving organization-wide technology modernization initiatives Analytics and Business Intelligence Director managing data science teams and advanced analytics programs Chief Data Officer positions in utilities or government agencies focused on data-driven operational excellence

Company Overview

Urban Utilities

Urban Utilities is a major government-owned corporation providing essential water and wastewater services to over 1.4 million residents across Brisbane, Ipswich, and surrounding South East Queensland regions. The organization operates significant infrastructure including treatment plants, pumping stations, and extensive distribution networks requiring sophisticated monitoring and control systems.

Leading regional utility provider with strong government backing and substantial infrastructure investment mandate, positioning the organization at the forefront of smart water technology adoption and digital service delivery initiatives in the Australian utilities sector
Dominant market position in South East Queensland with exclusive service territory covering major metropolitan and regional areas, providing career stability and growth opportunities within expanding digital transformation programs supported by government infrastructure spending
Mission-driven public sector environment emphasizing community service, environmental stewardship, and long-term infrastructure planning with strong emphasis on work-life balance, professional development, and collaborative decision-making processes typical of established government corporations
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