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Data Scientist - Job Opportunity at StarHub

Singapore, Singapore
Full-time
Mid-level
Posted: January 17, 2025
On-site
SGD 90,000 - 120,000 per year based on Singapore market rates for mid-level data scientists in telecommunications

Benefits

Growth-oriented environment with emphasis on continuous learning
Exposure to cutting-edge data science technologies and methodologies
Cross-functional collaboration opportunities
Professional development support including workshops and conferences

Key Responsibilities

Lead development of predictive ML models for customer behavior analysis and churn prevention with direct impact on revenue retention
Drive statistical analysis and hypothesis testing to shape strategic decision-making across business units
Architect and maintain production-grade ML pipelines integrating with enterprise data systems
Develop advanced customer segmentation models to enable precision marketing initiatives
Create executive-level data visualizations and dashboards for strategic planning

Requirements

Education

Bachelor's degree in Data Science, Computer Science, Statistics, Mathematics, or a related field

Experience

2-3 years of experience in data science, machine learning, or a related field

Required Skills

Python or R for data analysis and modeling SQL for data manipulation and querying Machine learning libraries (scikit-learn, TensorFlow, PyTorch) Data visualization tools (Tableau, PowerBI, Matplotlib) Big data technologies (Hadoop, Spark) Version control systems (Git) Statistical analysis Machine learning algorithms
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Sauge AI Market Intelligence

Industry Trends

Telecommunications sector is experiencing increased focus on customer retention through predictive analytics and personalization Growing emphasis on real-time customer behavior analysis and automated decision systems in APAC markets Rising demand for integrated customer lifecycle management solutions combining traditional analytics with AI/ML capabilities

Role Significance

Likely part of a 5-8 person analytics team within larger Customer Lifecycle Management department
Mid-level individual contributor with significant project ownership and strategic input capabilities

Key Projects

Customer churn prediction and prevention systems Lifetime value optimization models Customer segmentation and targeting frameworks Real-time customer journey analytics platforms

Success Factors

Strong balance of technical expertise and business acumen Ability to translate complex analytical insights into actionable business recommendations Experience with large-scale customer data analysis and predictive modeling Excellent stakeholder management and cross-functional collaboration skills

Market Demand

High demand with strong growth trajectory due to digital transformation initiatives in Southeast Asian telecom sector and Singapore's position as a regional tech hub

Important Skills

Critical Skills

Machine learning expertise with focus on customer behavior modeling Statistical analysis capabilities for hypothesis testing and validation Data visualization and communication skills for stakeholder engagement Production-grade coding abilities for model deployment

Beneficial Skills

Knowledge of telecom industry metrics and KPIs Experience with real-time analytics systems Understanding of regulatory compliance in data usage Familiarity with cloud computing platforms

Unique Aspects

Focus on end-to-end customer lifecycle management rather than isolated analytics projects
Integration of multiple data science disciplines including NPS, digital analytics, and traditional BI
Strong emphasis on practical business impact rather than pure research

Career Growth

2-3 years in role with clear progression based on project impact and leadership capability development

Potential Next Roles

Senior Data Scientist Lead Data Scientist Analytics Manager Customer Analytics Director

Company Overview

StarHub

StarHub is a leading telecommunications company in Singapore providing mobile, broadband, and digital entertainment services

Second largest telecommunications provider in Singapore with strong market presence and established digital transformation agenda
Significant player in Southeast Asian telecommunications market with focus on innovation and customer experience
Fast-paced, technology-driven environment with emphasis on innovation and data-driven decision making
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