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Delivery Director (Salesforce Consulting) - Job Opportunity at OSF Commerce

Remote, Canada
Full-time
Executive
Posted: April 10, 2025
Remote
CAD 170,000-190,000 per year

Benefits

Remote work flexibility with work-from-anywhere policy
Competitive performance-based bonuses
Comprehensive benefits package
Work-life balance emphasis
Inclusive and diverse workplace culture
Professional development opportunities

Key Responsibilities

Strategic leadership of delivery center operations and resource optimization
Executive-level client relationship management and satisfaction oversight
Cross-functional collaboration with sales and marketing teams
Financial management and budget optimization
Team development and mentorship
Quality assurance and compliance management
Innovation and best practices implementation
Strategic planning and execution
Performance monitoring and optimization
Stakeholder management and executive reporting

Requirements

Education

Bachelor's or Master's degree in Business Administration, Computer Science, Engineering, or a related field

Experience

Extensive experience in senior management role

Required Skills

Strategic planning Resource management Operational optimization Leadership People management Communication Project management Budget management Client relationship management Stakeholder management
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Sauge AI Market Intelligence

Industry Trends

Digital transformation services are experiencing exponential growth, particularly in Salesforce consulting, with a projected CAGR of 15-20% through 2025 Remote delivery models are becoming standardized in enterprise consulting, creating new opportunities for global talent acquisition and project delivery Integration of AI and automation in delivery processes is reshaping traditional consulting roles, requiring directors to balance technological innovation with human expertise

Salary Evaluation

The offered salary range of CAD 170,000-190,000 is competitive for the Canadian market, positioning at the 75th percentile for similar executive roles in digital consulting. Including performance bonuses, total compensation could reach CAD 230,000-250,000 annually

Role Significance

Typically managing a matrix organization of 50-100 professionals across multiple project teams
C-suite adjacent position with direct impact on company's service delivery strategy and profit margins

Key Projects

Large-scale Salesforce implementation programs ($1M+) Digital transformation initiatives for enterprise clients Service delivery center establishment and optimization Cross-border delivery team integration

Success Factors

Ability to balance strategic vision with operational execution Strong understanding of global delivery models in digital consulting Experience in scaling delivery operations while maintaining quality Track record of building and retaining high-performing teams

Market Demand

Very high demand with limited supply of qualified candidates, particularly those with both Salesforce expertise and delivery leadership experience

Important Skills

Critical Skills

Strategic Leadership: Essential for driving organizational growth and maintaining competitive advantage Client Relationship Management: Critical for retention and expansion of key accounts Delivery Operations: Fundamental to maintaining profitability and service quality Change Management: Vital for implementing new delivery methodologies and organizational structures

Beneficial Skills

Salesforce Platform Knowledge: Enhances ability to make strategic delivery decisions Agile Methodologies: Valuable for modern delivery frameworks Financial Modeling: Important for budget optimization and forecasting

Unique Aspects

Opportunity to shape delivery strategy in a rapidly growing global organization
Remote-first work culture unusual for executive position
Strong focus on Salesforce ecosystem combined with broader digital transformation services

Career Growth

2-4 years in role before progression, depending on business growth and market conditions

Potential Next Roles

Chief Delivery Officer Chief Operating Officer Regional Managing Director Global Practice Leader

Company Overview

OSF Commerce

OSF Digital has positioned itself as a major player in digital transformation with significant global presence across 30+ countries

Mid-tier global consulting firm experiencing rapid growth in the Salesforce ecosystem
Strong Canadian presence with global delivery capabilities
Progressive remote-first culture with emphasis on work-life balance and professional development
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