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Deputy Head Of IT Systems - Job Opportunity at Global Banking School

Greenford, United Kingdom
Full-time
Senior
Posted: June 10, 2025
On-site
GBP 75,000 per year

Benefits

Competitive 25 days annual leave plus 8 public holidays providing above-average time off compared to UK standard minimums
Progressive leave accrual system adding one extra day per year of service up to 5 additional days, rewarding employee loyalty and tenure
Comprehensive workplace pension scheme supporting long-term financial security and retirement planning
Professional development investment through tuition reimbursement for career advancement courses
Flexible lifestyle benefits including Cycle to Work scheme promoting health and environmental sustainability
Family-friendly support through Workplace Nursery benefits addressing work-life balance needs
Technology advancement opportunities via Techscheme allowing tax-efficient purchase of personal technology
Comprehensive employee wellbeing platform with Perks@Work discounts and dedicated wellbeing center
Performance-based discretionary annual bonus system linking compensation to individual and organizational success
Lucrative employee referral program offering £500 rewards for successful hires, demonstrating company investment in team building

Key Responsibilities

Provide executive-level operational leadership as second-in-command for enterprise IT systems management, ensuring business continuity and strategic alignment during critical decision-making periods
Drive operational excellence across IT service delivery teams through coordinated day-to-day management, directly impacting user experience and organizational productivity
Lead proactive system health monitoring and incident resolution initiatives, minimizing business disruption and maintaining competitive operational advantage
Execute strategic resource allocation and workload optimization for IT teams, maximizing efficiency and supporting organizational growth objectives
Oversee enterprise-wide system monitoring infrastructure to ensure optimal performance tracking and rapid incident escalation, protecting business operations
Champion IT governance through policy implementation and compliance enforcement, ensuring regulatory adherence and organizational risk mitigation
Manage critical vendor relationships and service level agreements, optimizing cost-effectiveness and service quality for strategic business partnerships
Drive strategic IT project implementation in collaboration with executive leadership, ensuring milestone achievement and stakeholder alignment for business transformation initiatives
Generate executive-level system performance analytics and trend analysis, providing data-driven insights for strategic decision-making and continuous improvement
Lead innovation initiatives through emerging technology research and system optimization proposals, positioning the organization for competitive advantage

Requirements

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Experience

Demonstrable experience in IT management or a similar role in a senior capacity

Required Skills

Excellent knowledge of network management, server administration, cloud technologies, and IT security practices Excellent understanding of IT infrastructure, including cloud platforms like Azure Excellent problem-solving, analytical and troubleshooting skills with the ability to manage complex issues effectively Proven leadership and team management and experience and skills Excellent verbal and written communication skills when interacting with stakeholders at all levels Strong communication skills to liaise between technical teams and non-technical stakeholders Ability to manage multiple priorities in a fast-paced environment

Certifications

ITIL PMP CISSP
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Sauge AI Market Intelligence

Industry Trends

Educational technology infrastructure is experiencing unprecedented transformation as institutions accelerate digital learning platforms and cloud-first strategies, creating high demand for senior IT leaders who can bridge traditional infrastructure with modern educational delivery systems Higher education IT departments are increasingly adopting enterprise-grade security frameworks and compliance standards, particularly in institutions serving international students, driving demand for professionals with comprehensive cybersecurity and regulatory knowledge The integration of artificial intelligence and data analytics in educational institutions is reshaping IT infrastructure requirements, with senior roles requiring strategic vision for implementing scalable, data-driven systems that support both administrative efficiency and enhanced learning outcomes

Salary Evaluation

The £75,000 annual salary represents competitive compensation for this senior IT leadership role in the London area, aligning well with market rates for deputy-level positions in educational institutions. This salary is positioned appropriately considering the strategic responsibilities, team leadership requirements, and the specialized nature of educational IT infrastructure management.

Role Significance

This role typically oversees a team of 8-15 IT professionals including system administrators, network specialists, and support technicians, while collaborating closely with project management offices and coordinating across multiple departments to ensure comprehensive IT service delivery throughout the institution.
This deputy-level position represents a senior leadership role with significant strategic influence, serving as the primary successor to the Head of IT Systems while maintaining operational oversight of critical enterprise infrastructure. The role combines hands-on technical expertise with executive-level decision-making authority, positioning the incumbent as a key driver of organizational IT strategy and a critical member of the senior leadership team.

Key Projects

Enterprise cloud migration initiatives transitioning on-premises educational systems to scalable Azure-based infrastructure supporting remote and hybrid learning delivery Comprehensive cybersecurity implementation projects ensuring data protection compliance for international student information and research data management Educational technology integration projects implementing learning management systems, student information systems, and administrative platforms that enhance institutional efficiency and student experience

Success Factors

Strategic thinking capability to translate complex technical concepts into business value propositions that align with educational objectives and institutional growth plans Advanced stakeholder management skills enabling effective communication across diverse audiences from technical teams to academic leadership and external vendor relationships Proven crisis management and business continuity expertise ensuring minimal disruption to critical educational services during system maintenance, upgrades, and unexpected incidents Change management proficiency to guide teams and users through technology transitions while maintaining productivity and user satisfaction in educational environments Financial acumen for IT budget management, vendor negotiations, and cost-benefit analysis supporting strategic technology investments and operational efficiency improvements

Market Demand

High demand exists for senior IT professionals in the education sector, particularly those with cloud infrastructure expertise and leadership experience, as institutions continue digital transformation initiatives and require strategic technical leadership to support hybrid learning environments

Important Skills

Critical Skills

Azure cloud platform expertise is absolutely essential as the institution's infrastructure strategy clearly emphasizes Microsoft's cloud ecosystem, requiring deep understanding of educational workload optimization, security configurations, and cost management in cloud environments Leadership and team management capabilities are critical success factors given the deputy-level responsibilities for coordinating multiple technical teams while serving as backup to senior leadership during critical decision-making periods Stakeholder communication skills are vital for success as the role requires regular interaction with academic leadership, administrative staff, students, and external vendors, necessitating the ability to translate technical concepts into business impact language

Beneficial Skills

Project management certification and experience would significantly enhance effectiveness given the role's involvement in strategic IT initiatives and coordination with PMO teams for major institutional technology transformations ITIL framework knowledge would provide valuable structure for service delivery optimization and incident management processes, particularly important in educational environments where system availability directly impacts learning outcomes Financial services industry knowledge would be particularly valuable given the institution's specialized focus, enabling better understanding of compliance requirements and industry-specific technology needs that distinguish this role from general educational IT positions

Unique Aspects

This role offers the distinctive opportunity to shape IT infrastructure supporting specialized banking and finance education, requiring understanding of both educational technology needs and industry-specific compliance and security requirements
The position provides exposure to international student services technology requirements, including systems supporting visa compliance, international payment processing, and multi-cultural communication platforms
Working within a mission-driven educational environment offers the unique satisfaction of directly contributing to student career success while building enterprise-level technical infrastructure
The role combines the stability and purpose of educational sector employment with the dynamic technology challenges typically found in financial services organizations

Career Growth

Career progression to head-level positions typically occurs within 3-5 years for high-performing deputies, with advancement opportunities accelerated by successful major project leadership, team development achievements, and demonstrated strategic impact on institutional objectives

Potential Next Roles

Head of IT Systems or Chief Information Officer positions within educational institutions, typically achievable within 2-4 years with demonstrated success in strategic IT leadership and project delivery IT Director roles in larger educational organizations or corporate environments, leveraging the combination of technical expertise and leadership experience gained in this deputy position Consulting or advisory positions specializing in educational technology transformation, capitalizing on deep understanding of institutional IT needs and implementation strategies

Company Overview

Global Banking School

Global Banking School represents a specialized educational institution focused on banking, finance, and business education, operating multiple campuses across the UK with a particular emphasis on serving international students and providing industry-relevant qualifications. The institution combines traditional higher education delivery with practical, career-focused training that directly supports the financial services sector's talent development needs.

As a niche educational provider in the competitive UK higher education market, Global Banking School occupies a specialized position serving the specific needs of the banking and finance industry, differentiating itself through industry partnerships and career-focused curriculum rather than competing directly with traditional universities on broad academic offerings.
The institution maintains a strong London-area presence with multiple campuses including the preferred Greenford location, positioning it strategically to serve both the financial services industry concentration in London and the diverse international student population seeking UK-based finance education and career opportunities.
The organization emphasizes student success as a unifying mission across all departments, creating a collaborative environment where technical teams understand their direct contribution to educational outcomes. This mission-driven culture, combined with the institution's focus on practical career preparation, fosters an environment of innovation and continuous improvement in service delivery.
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