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Digital Business Consultant - Retail - Job Opportunity at Cognizant

Sydney, Australia
Full-time
Senior
Posted: April 29, 2025
Hybrid
AUD 180,000 - 250,000 annually based on Sydney market rates for senior digital consulting roles

Key Responsibilities

Lead strategic digital transformation initiatives for major retail and consumer goods clients
Design and orchestrate modern business solutions integrating technology and customer experience
Drive value creation through technology implementation and business process optimization
Manage key client relationships and consulting engagement profitability
Facilitate future state design and transformation program execution

Requirements

Education

MBA preferred

Experience

10+ years in retail/consumer goods technology or consulting

Required Skills

Hypothesis-based problem solving Executive report structuring Critical thinking Quantitative analysis Qualitative analysis Human centred design Product design Transformation program design Digital commerce operations Supply chain management Storytelling and presentation

Certifications

Digital product management certifications Lean Six Sigma PRINCE2 Cloud platform certifications (Salesforce, Adobe Experience Cloud)
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Sauge AI Market Intelligence

Industry Trends

Retail digital transformation is accelerating with increased focus on omnichannel integration and personalized customer experiences Growing demand for consultants who can bridge business strategy with technical implementation capabilities Rise of composable commerce and headless architecture driving retail technology modernization Increasing emphasis on supply chain resilience and digital optimization post-pandemic

Role Significance

Typically leads cross-functional teams of 5-15 consultants and technical specialists
Senior strategic position with direct impact on client business outcomes and Cognizant's market presence in ANZ

Key Projects

Enterprise-wide digital transformation programs Omnichannel retail strategy implementation Supply chain digitization initiatives Customer experience transformation projects Digital commerce platform implementations

Success Factors

Ability to translate complex technical concepts into business value propositions Strong stakeholder management across client organization levels Deep understanding of retail industry dynamics and digital transformation challenges Track record of successful large-scale transformation project delivery

Market Demand

High demand with significant growth projected due to retail digital transformation initiatives and post-pandemic business model evolution

Important Skills

Critical Skills

Retail industry expertise combined with digital transformation experience Strategic thinking with practical implementation capabilities Strong client relationship management and business development skills Advanced problem-solving and solution architecture abilities

Beneficial Skills

Experience with major commerce platforms and cloud technologies Change management and organizational transformation expertise Data analytics and customer insight capabilities Agile delivery methodologies

Unique Aspects

Opportunity to shape Cognizant's growing ANZ retail practice
Access to global delivery capabilities with 340,000+ engineers
Integration of recently acquired companies creating unique blend of capabilities
Focus on practical implementation differentiating from traditional consulting firms

Career Growth

2-4 years typical progression to practice leadership or partner-track roles

Potential Next Roles

Practice Leader Digital Transformation Executive Chief Digital Officer Partner

Company Overview

Cognizant

Cognizant is rapidly expanding its ANZ presence through strategic acquisitions and organic growth

Major global player challenging traditional consulting firms through combined technology and business transformation capabilities
Growing ANZ footprint with recent acquisitions of Servian, Contino, and Softvision strengthening local capabilities
Fast-paced, transformation-focused environment emphasizing practical implementation over pure strategy
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