Director, Data Management & CRM Support - Job Opportunity at University of Houston

Houston, US
Full-time
Senior
Posted: February 26, 2025
On-site
USD 56,800-64,600 per year

Benefits

Higher education environment with academic resources and opportunities
Public sector stability and work-life balance
Educational advancement opportunities
State employee benefits package

Key Responsibilities

Lead strategic data management initiatives supporting student success programs
Direct CRM platform optimization and development for student orientation processes
Oversee predictive analytics implementation for student retention
Manage budget and resource allocation for data operations
Develop and implement data governance policies and procedures
Lead cross-functional collaboration with Student Success Research teams
Direct dataset preparation and statistical analysis projects

Requirements

Education

4 year degree or equivalent specialized training

Experience

Minimum of three (3) years of directly job-related experience

Required Skills

Data management and analytics expertise CRM platform experience Statistical analysis and predictive modeling Dataset preparation and merging Query writing (SQL) Data visualization and reporting Stakeholder communication Budget management Team leadership Project management
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Sauge AI Market Intelligence

Industry Trends

Higher education institutions are increasingly leveraging data analytics for student success initiatives, marking a shift from reactive to proactive student support Integration of CRM systems with predictive analytics is becoming standard practice in educational administration Growing emphasis on data-driven decision making in academic retention strategies

Salary Evaluation

The offered salary range of $56,800-64,600 is somewhat below market for a director-level data management position in higher education, where similar roles typically command $75,000-95,000 in major metropolitan areas

Role Significance

Likely leads a small to medium team of 3-7 data analysts and CRM specialists based on department size and scope
Director-level position with significant strategic influence on student success outcomes and institutional effectiveness

Key Projects

Implementation of predictive analytics systems for student retention CRM optimization for student orientation processes Development of data governance frameworks Creation of student success tracking dashboards

Success Factors

Strong balance of technical expertise and leadership skills Ability to translate complex data insights into actionable strategies Experience with educational technology and student success metrics Proven track record in implementing data governance practices

Market Demand

High demand position reflecting the growing importance of data-driven student success initiatives in higher education

Important Skills

Critical Skills

Data management expertise is essential for developing comprehensive student success tracking systems CRM platform knowledge enables effective student engagement and support processes Statistical analysis skills are crucial for predictive modeling of student outcomes

Beneficial Skills

Grant writing experience for securing additional program funding Experience with educational technology platforms Knowledge of student success metrics and retention strategies

Unique Aspects

Rare combination of CRM expertise with predictive analytics in educational context
Focus on both technical implementation and strategic planning
Direct impact on student success outcomes through data-driven initiatives

Career Growth

Typical progression to next level occurs within 3-5 years with demonstrated success in student outcomes improvement

Potential Next Roles

Senior Director of Institutional Research Chief Data Officer in Higher Education VP of Student Success Analytics Educational Technology Executive

Company Overview

University of Houston

The University of Houston is a major public research university serving one of America's most diverse metropolitan areas

Leading public university in Texas with strong emphasis on student success and technological innovation
Significant influence in Houston's educational landscape with growing emphasis on data-driven student support
Academic environment focused on innovation in student success, collaborative research, and data-driven decision making
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