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Director of Communications and Outreach - Job Opportunity at Pivot Path Solutions, LLC

Remote, US
Full-time
Executive
Posted: June 4, 2025
Remote
USD 120,000 - 160,000 per year based on the executive-level responsibilities, specialized government contracting experience requirements, security clearance needs, and the Washington D.C. metro market rates for senior communications directors in federal contracting

Benefits

Comprehensive health insurance with generous employer contribution providing significant cost savings compared to individual market plans
Full dental and vision coverage ensuring complete healthcare protection for employees and families
100% employer-paid group life insurance offering substantial financial security without employee cost burden
Complete disability coverage including both short-term and long-term protection providing income security during health emergencies
Safe Harbor 401(k) plan with immediate vesting and potential employer matching maximizing retirement savings potential
Health Savings Account (HSA) providing triple tax advantages for medical expenses and long-term wealth building
Healthcare and Dependent Care Flexible Spending Accounts offering additional tax savings on medical and childcare expenses
Education reimbursement program supporting professional development and career advancement at company expense
Employee referral program providing financial incentives for successful candidate recommendations

Key Responsibilities

Lead strategic development and implementation of comprehensive communications frameworks that directly influence SSA program success and beneficiary engagement across multiple channels and stakeholder groups
Execute high-impact beneficiary and provider outreach campaigns utilizing advanced digital platforms like GovDelivery to maximize program participation and awareness among target demographics
Drive innovation in program promotion strategies by proposing and implementing cutting-edge approaches that expand reach to eligible beneficiaries, service providers, and strategic partner organizations
Create and oversee multi-channel content strategy encompassing web, email, social media, and event communications while ensuring strict compliance with federal agency guidelines and brand consistency
Conduct sophisticated market research and analytics to optimize communication effectiveness, identify emerging opportunities, and drive data-informed strategic decision-making
Establish comprehensive performance measurement systems to monitor campaign effectiveness and implement strategic adjustments that maximize program visibility and stakeholder engagement
Build and maintain critical relationships with internal teams, SSA leadership, and external stakeholders to enhance program credibility and expand organizational influence

Requirements

Education

Bachelor's degree from an accredited institution in Communications, Public Relations, Marketing, Business Administration, or a related field

Experience

Advanced level experience in communications and outreach with demonstrated expertise in government or regulated environments

Required Skills

Demonstrated advanced writing, editing, and content development skills Proficiency in market research methodologies and data-driven decision-making Deep understanding of social media trends and digital communications strategies within a government or regulated environment Experience navigating federal agency policies and communication protocols Strong interpersonal skills and the ability to build relationships with a diverse set of stakeholders

Certifications

U.S. Citizenship required Government security clearance eligibility
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Sauge AI Market Intelligence

Industry Trends

Government communications roles are experiencing increased demand as federal agencies prioritize digital transformation and citizen engagement initiatives, with particular emphasis on accessibility and multi-channel outreach strategies. The Social Security Administration's focus on expanding Ticket to Work participation reflects broader government efforts to modernize service delivery and improve beneficiary outcomes through strategic communications. Digital-first communication strategies in government contracting are becoming essential as agencies shift from traditional outreach methods to sophisticated, data-driven campaigns that leverage platforms like GovDelivery, social media, and targeted digital marketing to reach underserved populations more effectively. The growing emphasis on disability advocacy and workforce development at the federal level is creating specialized opportunities for communications professionals who understand both government protocols and the unique challenges facing disabled beneficiaries seeking employment support and services.

Role Significance

Likely managing a team of 5-8 communications professionals including content creators, digital marketing specialists, and outreach coordinators, while also coordinating with cross-functional teams across multiple organizational levels
This is a senior executive position with significant strategic responsibility for a major federal program, requiring the ability to influence policy implementation, manage complex stakeholder relationships, and drive measurable outcomes that directly impact thousands of Social Security beneficiaries and service providers nationwide.

Key Projects

Large-scale digital transformation initiatives for government benefit programs Multi-million dollar awareness campaigns targeting underserved populations Stakeholder engagement strategies involving federal agencies, nonprofit organizations, and private sector partners Comprehensive program evaluation and optimization projects measuring communication effectiveness across diverse demographic groups

Success Factors

Exceptional ability to navigate complex federal bureaucracy while maintaining innovation and efficiency in communication strategies, requiring deep understanding of government procurement processes and regulatory compliance requirements. Strategic thinking capability to translate high-level policy objectives into actionable communication plans that drive measurable increases in program participation and stakeholder engagement across diverse demographic groups. Advanced relationship management skills to build trust and collaboration among federal officials, contractor teams, beneficiary advocacy groups, and service provider networks while managing competing priorities and sensitive communications. Data-driven decision making expertise to continuously optimize communication strategies based on comprehensive analytics, market research, and performance metrics while adapting to changing political and regulatory environments.

Market Demand

High demand driven by increased government focus on beneficiary engagement, digital transformation initiatives, and the specialized skill set required for navigating federal communication protocols while driving measurable program outcomes

Important Skills

Critical Skills

Advanced writing and content development skills are absolutely essential because all communications must meet strict federal standards while remaining accessible to diverse audiences including disabled beneficiaries, service providers, and government stakeholders, requiring exceptional clarity and compliance expertise. Data-driven decision making and market research proficiency are critical for optimizing limited government resources and demonstrating measurable program impact, as federal contracts increasingly require sophisticated analytics and performance measurement to justify continued funding and program expansion. Deep understanding of government communication protocols and federal agency policies is essential for navigating complex approval processes, ensuring compliance with regulations, and building credibility with SSA officials who control program direction and resource allocation decisions.

Beneficial Skills

Familiarity with disability advocacy and Social Security programs would provide significant advantage in understanding beneficiary needs and developing culturally competent communication strategies that resonate with target audiences and drive meaningful program participation. Experience with GovDelivery platform and similar government digital communication tools would accelerate onboarding and enable immediate contribution to existing campaign optimization and new initiative development within established government technology frameworks. Master's degree or advanced training in communication strategy would enhance credibility with federal stakeholders and provide additional theoretical framework for developing innovative approaches to complex government communication challenges.

Unique Aspects

Direct partnership with Social Security Administration on critical Ticket to Work program expansion, providing unique exposure to high-impact federal disability and workforce development policy implementation that affects millions of Americans.
Combination of strategic communications leadership with hands-on program management responsibilities, offering rare opportunity to drive both communication strategy and measurable program outcomes in federal disability services sector.
Remote work arrangement unusual for senior government contracting roles, providing exceptional work-life balance while maintaining access to high-level federal program management and strategic communication responsibilities.
Opportunity to influence federal policy implementation through communication strategy, working directly with SSA officials to shape how critical disability benefits and workforce development programs reach and serve eligible beneficiaries nationwide.

Career Growth

3-5 years to next executive level with demonstrated success in program growth and stakeholder engagement metrics

Potential Next Roles

Vice President of Government Relations for larger federal contractors Senior Director of Strategic Communications for cabinet-level federal agencies Chief Communications Officer for major government consulting firms Independent consulting practice specializing in federal program communications and stakeholder engagement

Company Overview

Pivot Path Solutions, LLC

Pivot Path Solutions operates as a specialized government contracting firm focused on enterprise IT solutions, strategic planning, organizational development, and medical research services, positioning itself to help federal clients adapt to changing market conditions and regulatory requirements through comprehensive business solutions.

Mid-tier government contractor with strong specialization in Social Security Administration programs and demonstrated capability to manage complex federal communications initiatives, competing effectively against larger contractors through specialized expertise and agile service delivery.
Strategically positioned in the Washington D.C. metro area to maintain close proximity to federal decision-makers while offering remote work flexibility, enabling access to top talent nationwide while maintaining essential government relationship management capabilities.
Professional government contracting environment emphasizing compliance, quality delivery, and stakeholder relationship management, with strong focus on employee benefits and professional development reflecting the company's commitment to retaining specialized talent in competitive federal market.
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