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eCommerce Manager - Job Opportunity at Microsoft

Singapore, SG
Full-time
Senior
Posted: April 7, 2025
Hybrid
SGD 180,000 - 250,000 per year based on Singapore market rates for senior eCommerce roles at major tech companies

Benefits

Comprehensive health insurance and wellness programs typical of Microsoft's global standards
Career development and training opportunities through Microsoft's extensive learning platforms
Stock purchase plan and retirement benefits aligned with Microsoft's global compensation structure
Flexible work arrangements common in Microsoft's digital retail division
Global mobility opportunities across Microsoft's 120+ country presence

Key Responsibilities

Lead digital store operations across S-KI markets to drive multi-billion dollar revenue growth
Develop and execute comprehensive sales and marketing strategies aligned with global initiatives
Create innovative customer value propositions and pilot new revenue streams
Serve as strategic liaison between local segments and corporate teams
Drive digital excellence and e-commerce capability enhancement
Manage cross-functional relationships with category leads, planners, and marketing teams

Requirements

Education

Master's or Bachelor's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field

Experience

5-7+ years depending on education level

Required Skills

Go to market (GTM) strategy Marketing strategy Business planning Integrated digital marketing Project management Vendor management Data analysis Cross-functional collaboration
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Sauge AI Market Intelligence

Industry Trends

Digital retail transformation is accelerating with increased focus on subscription-based models and cloud services integration Multi-channel commerce strategies are becoming critical as boundaries between physical and digital retail blur First-party data utilization and privacy-compliant personalization are growing priorities in eCommerce

Role Significance

Likely leading a team of 5-10 direct reports with matrix management of 15-20 cross-functional team members
Senior strategic position with direct impact on multi-billion dollar revenue streams and market presence in key regions

Key Projects

Digital storefront optimization and modernization initiatives Customer experience enhancement programs Revenue growth and market expansion projects Digital marketing transformation initiatives

Success Factors

Deep understanding of Microsoft's product ecosystem and value proposition Strong strategic thinking with ability to translate global initiatives to local market success Excellence in cross-cultural communication and stakeholder management Data-driven decision making capability with strong business acumen

Market Demand

Very high demand with growing emphasis on digital transformation and direct-to-consumer channels in tech sector

Important Skills

Critical Skills

Strategic business planning with P&L responsibility Digital commerce platform management Cross-cultural stakeholder management Data-driven decision making Change management and digital transformation leadership

Beneficial Skills

Gaming industry knowledge Cloud services understanding subscription business models expertise Machine learning and AI application in retail

Unique Aspects

Role combines traditional eCommerce leadership with Microsoft's strategic shift to cloud and subscription services
Position offers unique exposure to both consumer products and gaming divisions
Opportunity to influence global digital retail strategy from an APAC perspective

Career Growth

2-3 years in role before advancement opportunity, depending on business impact and market conditions

Potential Next Roles

Director of Digital Commerce Head of Regional Sales Digital Transformation Leader Senior Director of eCommerce Strategy

Company Overview

Microsoft

Microsoft is a global technology leader undergoing significant transformation in its consumer business model, particularly in direct-to-consumer digital sales

Leading global technology company with strong market position in both enterprise and consumer segments
Strategic position in Singapore serving as regional hub for South Korea and India markets
Innovation-driven environment with strong emphasis on growth mindset and inclusive culture
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