Senior Systems Engineer - Job Opportunity at Ciena

Remote, US
Full-time
Senior
Posted: April 24, 2025
Remote
USD 144,000 - 230,000 per year

Benefits

Comprehensive healthcare package including medical, dental, and vision coverage with competitive market positioning
401(k) retirement plan with company matching, demonstrating strong commitment to long-term financial wellness
Employee Stock Purchase Program (ESPP) offering ownership opportunities in a growing tech company
Generous paid time off including holidays, sick leave, and vacation time aligned with industry standards
Employee Assistance Program (EAP) providing holistic wellness support
Flexible and remote work arrangements supporting work-life integration
Paid Family Leave aligned with market best practices
Professional development and growth opportunities in a technology leader

Key Responsibilities

Lead technical strategy and architectural oversight for major Internet Content Providers and Data Center Operators
Drive solution development and implementation for complex network infrastructure projects
Spearhead customer relationship management and technical consulting for enterprise accounts
Develop and execute network engineering designs with focus on optimization and cost efficiency
Guide customers through technology transitions and product lifecycle management
Facilitate cross-functional collaboration between sales, engineering, and customer teams
Direct product certification and acceptance testing processes
Manage technical proposal development and solution pricing strategies

Requirements

Education

Bachelor's Degree (CS, EE), or equivalent experience, required; Master's Degree preferred

Experience

7+ years telecommunications/industry experience

Required Skills

Network architecture expertise Data Center architecture knowledge Cloud computing and deployment experience API and software integration capabilities Project management proficiency Strong communication and presentation abilities Technical sales and customer relationship management Network cost modeling and optimization Automation software architecture understanding
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Sauge AI Market Intelligence

Industry Trends

Increasing demand for integrated network solutions combining optical, routing, and software capabilities as networks become more complex and automated Growing emphasis on edge computing and distributed architecture expertise as content providers expand their infrastructure Rising importance of API-driven automation and software integration skills in network engineering roles Shift towards cloud-native networking solutions and software-defined networking (SDN) capabilities

Salary Evaluation

The offered range of USD 144,000 - 230,000 is competitive for senior technical sales engineering roles in the telecommunications sector, particularly aligned with West Coast market rates. The wide range suggests room for negotiation based on experience and expertise.

Role Significance

Typically works within a regional team of 5-8 sales engineers, collaborating with broader engineering and sales organizations
Senior-level position with significant technical decision-making authority and direct impact on customer infrastructure strategy

Key Projects

Large-scale network architecture redesigns for major content providers Data center infrastructure modernization initiatives Network automation and software integration programs Product lifecycle transition projects for enterprise customers

Success Factors

Deep technical expertise combined with strong business acumen and customer relationship skills Ability to translate complex technical concepts into business value propositions Strong project management capabilities with focus on customer success Strategic thinking and solution development skills

Market Demand

High demand role with increasing market need as network infrastructure continues to evolve and expand. The combination of technical expertise and customer-facing skills makes this position particularly valuable.

Important Skills

Critical Skills

Network architecture and design expertise essential for solution development Customer relationship management skills crucial for long-term account success Technical sales ability vital for complex solution positioning Project management capabilities necessary for coordinating multiple customer initiatives

Beneficial Skills

Cloud computing knowledge for evolving infrastructure trends Software development understanding for automation initiatives Financial modeling skills for cost optimization Industry certification in networking technologies

Unique Aspects

Combination of traditional telecom expertise with emerging cloud and content delivery technologies
Strong focus on customer education and consultative selling
Significant autonomy in technical decision-making
Direct involvement in shaping product development through customer feedback

Career Growth

Typical progression to next level within 3-5 years based on performance and market growth

Potential Next Roles

Principal Sales Engineer Technical Solutions Architecture Leader Regional Technical Director Solutions Architecture Executive

Company Overview

Ciena

Ciena is a leading global provider of networking systems, services, and software with a strong focus on optical networking and automation technologies

Well-established market leader in telecommunications infrastructure with significant presence in emerging technology segments
Strong presence in Western US market with growing focus on internet content providers and data center operators
Employee-centric culture emphasizing flexibility, professional growth, and work-life balance
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