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Epic Application Specialist - Orders and Clin Doc - Job Opportunity at The Hospital for Sick Children (SickKids)

Toronto, Canada
Full-time
Mid-level
Posted: March 23, 2025
Hybrid
CAD 85,000 - 115,000 annually based on Toronto healthcare IT market conditions and role requirements

Benefits

Comprehensive health and dental coverage with wellness program focus
Flexible hybrid work arrangement with provided technology
Generous vacation and personal days allocation
Employee wellness support through Staff Health Strategy
Professional development and Epic certification opportunities

Key Responsibilities

Lead system configuration and workflow optimization for Epic healthcare platform
Drive stakeholder engagement and requirements gathering across clinical departments
Manage implementation and change management initiatives
Provide technical leadership in system testing and validation
Facilitate communication between clinical staff and technical teams
Develop and document operational procedures and policies

Requirements

Education

Post-secondary degree or diploma in IT or health-related field

Experience

Minimum 3 years healthcare and systems implementation experience

Required Skills

Epic systems expertise Project management methodology knowledge Requirements gathering and analysis Workflow design and documentation Microsoft Office proficiency Communication and organizational skills Critical thinking and decision-making Change management Stakeholder management

Certifications

Required Epic certification within 3 months of training Epic application certification (preferred)
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Sauge AI Market Intelligence

Industry Trends

Healthcare digital transformation is driving increased demand for Epic specialists, particularly in pediatric settings Integration of clinical documentation systems with emerging technologies like AI and machine learning is becoming crucial Growing focus on interoperability and data standardization across healthcare systems

Role Significance

Typically part of a 5-10 person Epic implementation team within larger IT department
Mid to senior-level technical position with significant impact on clinical operations and patient care delivery

Key Projects

Epic system implementation and optimization Clinical workflow redesign initiatives Integration projects with third-party healthcare systems Training and change management programs

Success Factors

Deep understanding of clinical workflows and healthcare operations Strong technical aptitude combined with healthcare domain knowledge Excellent stakeholder management and communication skills Ability to manage complex system implementations while maintaining clinical operations

Market Demand

High demand with growing trajectory due to healthcare digitization and shortage of certified Epic specialists

Important Skills

Critical Skills

Epic system expertise and certification capability Healthcare workflow analysis and optimization Stakeholder management and communication Project management and implementation methodology

Beneficial Skills

Healthcare informatics knowledge Change management expertise Clinical background or experience ServiceNow platform familiarity

Unique Aspects

Opportunity to impact pediatric healthcare delivery at a leading institution
Strong focus on employee development and wellness
Blend of clinical and technical expertise requirements
Significant autonomy in system configuration decisions

Career Growth

2-4 years in role before advancement, depending on project success and certification achievements

Potential Next Roles

Epic Program Manager Clinical Systems Director Healthcare IT Project Director Digital Health Strategy Lead

Company Overview

The Hospital for Sick Children (SickKids)

SickKids is one of North America's leading pediatric healthcare institutions, known for innovation and research excellence

Premier pediatric healthcare center with strong reputation for technological advancement and clinical excellence
Major employer in Toronto healthcare sector with significant influence on Canadian healthcare standards
Professional environment focused on innovation, continuous learning, and work-life balance with strong emphasis on diversity and inclusion
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