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Events Executive - Job Opportunity at Shangri-La Hotels

Hong Kong, Hong Kong
Full-time
Mid-level
Posted: January 21, 2025
On-site
HKD 360,000 - 480,000 per year based on Hong Kong's luxury hospitality sector standards

Benefits

Industry-leading professional development programs
Comprehensive hospitality training
Career advancement opportunities within global network
Access to best-in-class leadership development
Structured learning and development pathways

Key Responsibilities

Strategic event logistics management and coordination
Client relationship management and consultative selling
Cross-departmental communication and leadership
Revenue optimization through upselling opportunities
Quality assurance and service standard maintenance
Financial reconciliation and billing management
Market intelligence gathering and trend analysis

Requirements

Education

Bachelor Degree in Hospitality Management, Business Administration or other related disciplines

Experience

Minimum 3 years of experience in events management, preferably in Hotels with similar capacity

Required Skills

Proactive and self-motivated Strong interpersonal skills Multi-tasking ability Problem solving skills Organizational skills Good command of English, Cantonese and Putonghua
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Sauge AI Market Intelligence

Industry Trends

Luxury hospitality sector in Hong Kong is experiencing significant post-pandemic recovery with increased focus on high-end MICE events Growing demand for hybrid event capabilities combining traditional luxury service with digital integration Rising importance of multilingual expertise due to regional business recovery

Role Significance

Typically part of a 8-12 person events team in a luxury property, collaborating with 20-30 cross-functional team members
Mid-level operational role with significant client-facing responsibilities and revenue impact

Key Projects

Large-scale corporate conferences and meetings High-profile social events and weddings International delegations and diplomatic functions Luxury brand launches and showcase events

Success Factors

Strong understanding of luxury hospitality standards and guest expectations Ability to manage multiple stakeholders while maintaining service excellence Commercial acumen to identify and capitalize on revenue opportunities Cultural sensitivity and multilingual capabilities for diverse client base

Market Demand

High demand with strong growth trajectory due to Hong Kong's position as a key MICE destination and post-pandemic recovery

Important Skills

Critical Skills

Multilingual capabilities in English, Cantonese, and Putonghua essential for diverse client base Advanced project management skills for complex event coordination Strong financial acumen for revenue optimization Cross-cultural communication expertise

Beneficial Skills

Digital event management platform proficiency Sustainable event planning knowledge Social media and digital marketing awareness Crisis management and contingency planning

Unique Aspects

Opportunity to work with one of Asia's most prestigious luxury hotel brands
Access to a diverse client portfolio including high-net-worth individuals and major corporations
Exposure to both traditional Asian hospitality and international business practices

Career Growth

2-3 years in role before advancement opportunity, depending on performance and market conditions

Potential Next Roles

Senior Events Manager Director of Events Director of Catering and Conference Services Hotel Operations Manager

Company Overview

Shangri-La Hotels

Shangri-La Hotels and Resorts is one of Asia's leading luxury hotel groups with a significant presence in key markets and a strong reputation for authentic Asian hospitality

Premium luxury segment leader with strong brand recognition and established market presence in Asia-Pacific
Flagship presence in Hong Kong with 5 properties, representing significant market share in the luxury segment
Strong emphasis on professional development and internal advancement, with a blend of Asian service values and international hospitality standards
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