Home Jobs Field Service Engineer I
Back to Jobs

Field Service Engineer I - Job Opportunity at Waters Corporation

Rydalmere, Australia
Full-time
Mid-level
Posted: March 19, 2025
Hybrid
AUD 85,000 - 105,000 annually based on Australian market rates for scientific instrument field engineers

Benefits

Territory-based flexible work arrangement with field autonomy
Professional development through global training programs
Career advancement in a leading scientific instrument company
International travel opportunities for training and business support
Comprehensive benefits package typical of large public companies

Key Responsibilities

Lead installation and maintenance of advanced analytical instruments including LC, LC/MS, HPLC/UPLC systems
Drive customer success through technical expertise and relationship management
Ensure regulatory compliance and quality standards in scientific instrument operations
Provide system-level training and technical consultation to customers
Collaborate with sales team to identify business development opportunities
Manage service inventory and documentation according to corporate standards

Requirements

Education

Bachelors/Masters Degree in Chemistry or Biology, engineering or other science related field is desired, will also consider applications with equivalent experience, training and education

Experience

3 years of experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation

Required Skills

Strong customer focus Effective communication skills Personal integrity Time management skills System level problem solving Analytical mindset Excellent verbal and written communication
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

Growing demand for analytical instrumentation in life sciences and pharmaceutical research Increasing focus on precision medicine driving need for advanced analytical tools Rising importance of data integration and informatics in laboratory operations Shift towards predictive maintenance and remote diagnostics in scientific instruments

Role Significance

Typically operates within a regional team of 5-8 field service engineers with matrix reporting to technical and business leads
Mid-level position with high technical responsibility and customer-facing leadership

Key Projects

Complex analytical instrument installations in regulated environments Technical troubleshooting of sophisticated scientific workflows Customer training and consultation on analytical methods Preventive maintenance programs for high-value scientific instruments

Success Factors

Deep technical knowledge of analytical instrumentation Strong customer relationship management capabilities Ability to work independently in field environments Understanding of regulated laboratory environments Effective problem-solving under time pressure

Market Demand

High demand driven by expanding biotech and pharmaceutical sectors in Asia-Pacific region

Important Skills

Critical Skills

Technical proficiency in analytical instrumentation Customer relationship management Problem-solving under pressure Quality and compliance awareness

Beneficial Skills

Project management capabilities Understanding of laboratory workflows Data analysis and interpretation Business development acumen

Unique Aspects

Combination of technical expertise with customer relationship management
Field-based role offering significant autonomy
Opportunity to work with cutting-edge analytical technology
Global organization with strong local market presence

Career Growth

Typical progression to senior role in 2-3 years with demonstrated technical excellence and customer satisfaction

Potential Next Roles

Senior Field Service Engineer Technical Support Specialist Applications Specialist Field Service Manager Technical Sales Specialist

Company Overview

Waters Corporation

Waters Corporation is a NYSE-listed global leader in analytical instrumentation with over 60 years of innovation in chromatography and mass spectrometry

Industry leader in analytical instrumentation with strong presence in life sciences, materials science, and food safety markets
Significant Asia-Pacific operations with established presence in Australian scientific instrument market
Professional environment emphasizing technical excellence, customer focus, and innovation with strong commitment to diversity and inclusion
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.