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Funeral Home Manager - Job Opportunity at SCI Shared Resources, LLC

Leduc, Canada
Full-time
Senior
Posted: January 14, 2025
On-site
CAD 75,000 - 95,000 per year

Benefits

Professional development opportunities
Career advancement potential
Leadership role autonomy
Community engagement opportunities

Key Responsibilities

P&L management and budget oversight for single location operations
Strategic business planning and revenue target achievement
Staff development and performance management
Customer experience optimization and issue resolution
Facility and grounds maintenance oversight
Community relations and business development
Funeral service arrangement and ceremonial leadership

Requirements

Education

Technical diploma in Funeral Services/Mortuary Science or Bachelor's degree in Mortuary Science

Experience

5+ years industry experience with 2+ years staff management

Required Skills

Financial management MS Office Suite proficiency Leadership and people management Problem-solving and analytical thinking Public speaking Cultural sensitivity Project management Data visualization Business acumen

Certifications

Funeral Director license
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Sauge AI Market Intelligence

Industry Trends

Increasing demand for personalized memorial services Digital transformation in funeral services Growing preference for cremation services Rise in pre-planning arrangements

Role Significance

Typically 5-15 direct reports
Location-level executive with full P&L responsibility

Key Projects

Business transformation initiatives Customer experience enhancement programs Staff development and training Community outreach campaigns

Success Factors

Strong emotional intelligence and empathy Financial acumen and business management skills Cultural awareness and sensitivity Leadership and team development capabilities Crisis management expertise

Market Demand

Stable with moderate growth

Important Skills

Critical Skills

Emotional intelligence and grief counseling Financial management Leadership and team development Regulatory compliance knowledge

Beneficial Skills

Digital marketing expertise Change management skills Multi-cultural ceremony knowledge Business development capabilities

Unique Aspects

Combination of business management and emotional support role
High community visibility position
24/7 operational responsibility
Unique blend of traditional service and modern business practices

Career Growth

2-4 years in role before advancement opportunities

Potential Next Roles

Regional Funeral Operations Manager Market Director Operations Director Multi-location General Manager

Company Overview

SCI Shared Resources, LLC

SCI is the largest provider of funeral and cemetery services in North America

Industry leader with significant market share
Strong presence in Canadian market with established network
Professional, structured environment with emphasis on dignity and service excellence
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