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Head of Operations - Job Opportunity at Hays Hong Kong Limited

Hong Kong, Hong Kong
Full-time
Executive
Posted: April 17, 2025
On-site
HKD 1,800,000 - 2,500,000 per year based on Hong Kong financial sector executive compensation trends

Benefits

Market competitive compensation package implied for executive role
Professional development opportunities through industry exposure
Strategic decision-making authority
Leadership position with organizational influence

Key Responsibilities

Develop and implement operational strategy aligned with bank's goals
Lead and mentor operations team while driving performance excellence
Ensure regulatory compliance and risk management
Optimize operational processes and implement innovative solutions
Manage departmental budget and financial performance
Foster cross-departmental collaboration and external partnerships

Requirements

Education

Bachelor's degree in Business Administration, Finance, Operations Management, or related field. Master's degree preferred

Experience

15 years in banking operations with 10 years in senior management

Required Skills

Proficiency in Cantonese, English and Mandarin Strong understanding of regulatory requirements Strategic thinking Problem-solving Decision-making Communication and interpersonal skills
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Sauge AI Market Intelligence

Industry Trends

Financial institutions are increasingly focusing on operational efficiency through digital transformation and process automation Regulatory compliance requirements in Hong Kong's banking sector continue to evolve, requiring stronger operational oversight Middle office operations are becoming more complex due to market volatility and new financial products

Role Significance

Likely oversight of 50-100 staff across middle office and operations functions based on typical investment bank structure
C-suite or senior executive position with direct influence on organizational strategy and operational excellence

Key Projects

Digital transformation initiatives to modernize banking operations Regulatory compliance framework implementation Process optimization and cost reduction programs Team restructuring and talent development initiatives

Success Factors

Deep understanding of Hong Kong's banking regulatory environment Strong change management capabilities in a multicultural environment Ability to balance operational efficiency with risk management Track record of implementing technological innovations in banking operations

Market Demand

High demand for experienced operations leaders in Hong Kong's financial sector, particularly those with trilingual capabilities and regulatory expertise

Important Skills

Critical Skills

Regulatory knowledge and compliance expertise essential for Hong Kong's stringent financial services environment Change management and digital transformation capabilities critical for modernizing operations Trilingual skills crucial for navigating local, regional, and international stakeholders

Beneficial Skills

Experience with fintech integration and digital banking operations Knowledge of emerging regulatory technologies (RegTech) Experience in cross-border banking operations

Unique Aspects

Trilingual requirement indicates strong focus on local and regional business operations
Emphasis on both strategic leadership and hands-on operational management
Strong focus on regulatory compliance suggests significant regulated activities

Career Growth

3-5 years in role expected before progression to broader regional or global responsibilities

Potential Next Roles

Chief Operating Officer Regional Head of Operations for APAC Global Head of Operations

Company Overview

Hays Hong Kong Limited

Investment bank operating in Hong Kong's competitive financial services market

Mid to large-sized institution based on operational scope and leadership requirements
Significant Hong Kong operations with likely regional APAC influence
Professional corporate environment with emphasis on regulatory compliance and operational excellence
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