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HR - Program Manager, Learning - Job Opportunity at ArchWell Health

Remote, US
Full-time
Senior
Posted: August 17, 2025
Remote
USD 85,000 - 115,000 per year based on the senior-level responsibilities, healthcare industry focus, minimum 5 years experience requirement, and remote work flexibility. Healthcare learning roles typically command premium salaries due to regulatory complexity and patient safety implications.

Benefits

Equal opportunity employment with comprehensive diversity and inclusion protections ensuring fair treatment regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status
Remote work flexibility allowing for optimal work-life balance and access to talent nationwide
Professional growth opportunities within a rapidly expanding healthcare organization focused on senior care
Collaborative work environment with cross-functional teams and direct stakeholder engagement
Mission-driven workplace focused on improving senior healthcare outcomes and community wellness

Key Responsibilities

Drive enterprise-wide learning strategy execution by collaborating with clinical and non-clinical stakeholders to deliver comprehensive organizational learning solutions that directly impact business growth and employee performance
Lead strategic planning and execution of three-year enterprise learning initiatives, partnering with senior leadership to align educational programs with aggressive company growth predictions and market expansion goals
Orchestrate large-scale learning transformation initiatives spanning onboarding through continuous professional development, ensuring seamless integration with ArchWell Health's patient-centered care philosophy
Provide executive-level program oversight managing multiple concurrent learning initiatives with cross-functional teams including Learning Architects, Instructional Designers, and Market Enablement specialists
Drive operational excellence through comprehensive initiative management including strategic resource allocation, proactive risk assessment, and rapid issue resolution to ensure milestone achievement
Establish organizational standards and best practices for learning project management, creating scalable frameworks for timeline management, budget oversight, and quality assurance
Lead high-level stakeholder communications through regular status meetings and executive reporting, ensuring transparency and alignment across all organizational levels
Manage strategic vendor relationships and external consultant partnerships to optimize learning delivery capabilities and cost-effectiveness
Champion innovation in learning materials development by collaborating with instructional design teams to create impactful educational resources
Drive continuous improvement through comprehensive program evaluation, implementing robust assessment mechanisms and feedback systems to measure learning impact and ROI

Requirements

Education

Bachelor's degree in Instructional Design, Education, or a related field. Master's degree preferred.

Experience

Proven experience (minimum 5 years) as a Learning Program Manager or similar role, preferably in the healthcare industry.

Required Skills

Strong knowledge of instructional design principles, adult learning theories, and learning technologies Excellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlines Strong analytical and problem-solving skills, with the ability to conduct needs assessments and evaluate the effectiveness of learning solutions Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders Up-to-date knowledge of industry trends and emerging technologies in learning and development Passion for healthcare and a genuine interest in improving patient outcomes through innovative learning solutions
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Sauge AI Market Intelligence

Industry Trends

Healthcare organizations are increasingly investing in comprehensive learning and development programs to address critical staffing shortages and improve patient outcomes, with senior care facilities leading this transformation due to the specialized nature of geriatric medicine and the growing aging population demographics. The shift toward value-based care models in healthcare is driving unprecedented demand for learning professionals who can design programs that directly correlate with patient satisfaction scores, clinical outcomes, and regulatory compliance requirements. Remote and hybrid learning delivery models have become the standard in healthcare education, accelerated by pandemic-driven changes and the need to train geographically dispersed healthcare teams without disrupting patient care operations. Healthcare learning and development roles are experiencing rapid evolution toward strategic business partnership positions, requiring professionals to demonstrate clear ROI and business impact rather than traditional training metrics alone.

Role Significance

Typically manages cross-functional teams of 8-12 professionals including Learning Architects, Instructional Designers, Market Enablement specialists, and coordinates with external vendors while reporting to Director-level leadership.
Senior-level strategic position with significant organizational impact, evidenced by direct collaboration with directors, enterprise-wide program oversight, three-year strategic planning responsibilities, and authority over multiple concurrent large-scale initiatives affecting entire organizational learning infrastructure.

Key Projects

Enterprise-wide digital learning platform implementations and migrations Comprehensive clinical competency assessment and certification programs Large-scale onboarding system redesigns for rapid organizational scaling Regulatory compliance training programs meeting Joint Commission and CMS requirements Leadership development initiatives for healthcare management succession planning

Success Factors

Demonstrated ability to translate complex clinical and operational requirements into scalable learning solutions that directly improve patient care quality and staff retention rates. Strong vendor management and budget oversight capabilities essential for managing learning technology stack costs and ensuring optimal ROI on educational investments. Executive-level communication skills necessary for presenting learning impact data to senior leadership and securing continued investment in professional development initiatives. Deep understanding of healthcare regulatory environment and ability to ensure all learning programs meet stringent compliance requirements while maintaining engagement and effectiveness. Change management expertise critical for leading organizational learning culture transformation and overcoming resistance to new educational approaches and technologies.

Market Demand

High demand driven by healthcare workforce challenges, aging population growth, and increased focus on employee retention through professional development. Learning Program Manager roles in healthcare are experiencing 15-20% year-over-year growth.

Important Skills

Critical Skills

Project management expertise is absolutely essential given the complexity of managing multiple concurrent enterprise-wide learning initiatives while coordinating diverse stakeholder groups and maintaining strict deadlines in a healthcare environment where training delays can impact patient care quality. Instructional design knowledge serves as the foundation for creating effective healthcare learning programs that must balance complex clinical content with adult learning principles while ensuring regulatory compliance and measurable patient outcome improvements. Healthcare industry experience is crucial for understanding the unique regulatory environment, patient safety implications, and clinical workflow integration requirements that distinguish healthcare learning programs from other industries. Stakeholder management skills are critical for navigating the complex healthcare organizational structure involving clinical staff, administrative leadership, regulatory compliance teams, and external vendor relationships.

Beneficial Skills

Learning technology expertise in healthcare-specific platforms and integration capabilities will become increasingly valuable as organizations invest in digital learning infrastructure Change management certification and experience will provide competitive advantage given the rapid evolution of healthcare delivery models and workforce adaptation requirements Data analytics skills for measuring learning program ROI and correlation with patient outcomes will differentiate candidates in increasingly metrics-driven healthcare environments Regulatory compliance knowledge beyond basic requirements, particularly in areas like Joint Commission standards and CMS quality measures, will enhance program development capabilities

Unique Aspects

Specialized focus on senior healthcare market provides unique learning challenges around age-specific care protocols, Medicare/Medicaid compliance, and family communication dynamics that require specialized instructional design expertise.
Three-year strategic planning horizon indicates significant organizational growth expectations and substantial investment in learning infrastructure, suggesting exceptional professional development opportunities.
Integration of clinical and non-clinical learning programs requires rare cross-functional expertise and offers exposure to diverse healthcare operational areas.
Community-based care model creates unique training requirements around local market adaptation and community engagement that differentiate this role from traditional hospital or health system positions.
Emphasis on member experience and wellness-focused community building requires innovative learning approaches beyond traditional clinical competency training.

Career Growth

Typically 2-4 years to advance to director-level positions, with potential for C-suite progression within 5-7 years given the strategic nature of the role and high organizational impact potential.

Potential Next Roles

Director of Learning and Development positions with full departmental leadership and budget authority Chief Learning Officer roles in larger healthcare systems or multi-site organizations Vice President of Human Resources positions with expanded organizational development responsibilities Healthcare consulting roles specializing in learning strategy and organizational development Senior leadership positions in healthcare technology companies focusing on educational solutions

Company Overview

ArchWell Health

ArchWell Health represents a rapidly growing segment of the healthcare market focused specifically on senior care delivery through neighborhood-based primary care clinics. The company appears to be in an aggressive expansion phase, evidenced by their three-year strategic planning horizon and emphasis on scalable learning solutions.

Emerging player in the competitive senior care market, positioning itself as an innovative alternative to traditional healthcare delivery models through community-focused, accessible care delivery and emphasis on wellness rather than reactive treatment.
Likely operates across multiple states with plans for significant geographic expansion, given the remote work structure and emphasis on enterprise-wide learning initiatives that suggest a multi-location operational model.
Mission-driven organization with strong emphasis on collaborative leadership, professional development, and community impact. The detailed focus on learning and development suggests a culture that prioritizes employee growth and evidence-based care improvement.
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