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HR Social Counseling Advisor CH - Job Opportunity at UBS

Zürich, Switzerland
Temporary
Senior
Posted: July 19, 2025
On-site
CHF 85,000 - 110,000 annually, reflecting the specialized nature of corporate social counseling in Switzerland's financial sector, the requirement for advanced education and experience, and UBS's position as a premium employer in Zürich's high-cost market

Benefits

Opportunity to work within a global wealth management leader with presence in over 50 countries, providing exposure to international best practices
Access to comprehensive internal counseling infrastructure and established partnerships with external stakeholders
Professional development through collaboration with diverse internal teams and external partners including medical professionals and insurance providers
Inclusive culture focused on diversity and employee development with flexible working arrangements
Disability inclusion support and reasonable accommodation throughout employment

Key Responsibilities

Drive strategic employee retention and productivity through expert counseling and case management for long-term absence situations, directly impacting organizational performance and cost management
Lead complex multi-stakeholder coordination initiatives involving medical professionals, insurance providers, and government authorities to ensure optimal outcomes for employee reintegration
Provide high-level advisory services to senior management and HR partners on sensitive employee matters, influencing critical business decisions regarding human capital management
Manage comprehensive case portfolios addressing diverse personal and professional challenges, demonstrating measurable impact on employee wellbeing and organizational stability
Execute strategic interventions for addiction, financial, and conflict resolution cases that protect both employee welfare and company interests

Requirements

Education

Degree in social work at a university of applied sciences (Bachelor's/Master's)

Experience

Several years of professional experience in social work and/or case management

Required Skills

High level of communication and consulting skills Confident and competent attitude in dealing with various stakeholders including senior management Concise linguistic expression in English and German (French and/or Italian would be a plus) Organizational, administrative and technical skills In-depth knowledge of MS Office In-depth know-how of the Swiss social insurance system

Certifications

Education and professional experience in case management
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Sauge AI Market Intelligence

Industry Trends

The financial services industry is experiencing increased focus on employee mental health and wellbeing programs as organizations recognize the direct correlation between employee wellness and productivity, with major banks investing heavily in comprehensive support systems. Swiss financial institutions are adapting to stricter regulatory requirements around employee welfare and case management, particularly in handling long-term absences and reintegration processes, driving demand for specialized social counseling expertise. Corporate social responsibility initiatives in the banking sector are expanding beyond external community impact to include robust internal employee support systems, creating new opportunities for social work professionals in corporate environments.

Role Significance

Likely part of a specialized team of 5-8 professionals within UBS's broader HR organization, with this role contributing to a comprehensive internal counseling infrastructure serving thousands of employees across Switzerland
This is a senior-level position requiring extensive experience and advanced degree qualifications, with significant autonomy in managing complex cases and direct interaction with senior management, indicating substantial organizational trust and responsibility

Key Projects

Implementation of evidence-based return-to-work programs for employees with complex health challenges Development of preventive intervention strategies for high-risk employee populations Creation of comprehensive case management protocols for various absence scenarios

Success Factors

Deep understanding of Swiss social insurance systems and regulatory framework, enabling effective navigation of complex multi-party situations involving medical professionals, insurers, and government entities Exceptional interpersonal and communication skills to build trust with employees facing personal crises while maintaining professional boundaries and organizational objectives Cultural competency and language proficiency to serve UBS's diverse international workforce while operating within Swiss legal and social frameworks Strategic thinking ability to balance individual employee needs with organizational goals, ensuring sustainable solutions that benefit both parties long-term

Market Demand

Moderate to high demand driven by increased regulatory focus on employee welfare in financial services and growing recognition of the business value of comprehensive employee support programs

Important Skills

Critical Skills

Swiss social insurance expertise is absolutely essential as this role requires daily navigation of complex insurance systems, regulatory requirements, and multi-party coordination with government entities, making this knowledge non-negotiable for effective performance Advanced communication skills in multiple languages are critical given UBS's international workforce and the sensitive nature of counseling work, where cultural competency and linguistic precision can determine success or failure of interventions Case management experience is fundamental as this role involves coordinating complex situations with multiple stakeholders, requiring proven ability to manage timelines, documentation, and outcomes while maintaining professional standards

Beneficial Skills

Technology proficiency beyond basic MS Office skills, particularly in case management software and digital communication platforms, enhances efficiency and enables better tracking of outcomes and interventions Financial literacy and understanding of banking operations provides valuable context when counseling employees on financial challenges and helps build credibility within the corporate environment Crisis intervention training and trauma-informed care approaches strengthen the ability to handle acute situations and provide more effective support to employees facing severe personal or professional challenges

Unique Aspects

Rare opportunity to practice social work within the world's largest wealth management institution, providing exposure to unique challenges and resources not available in traditional social service settings
Temporary one-year assignment structure offers intensive experience and potential for permanent placement while providing flexibility for both employer and employee
Access to sophisticated internal infrastructure including established relationships with medical professionals, insurance providers, and government authorities that enhance case management effectiveness
Bilingual requirement reflects the international nature of UBS's workforce and the complexity of serving diverse employee populations in Switzerland's multilingual environment

Career Growth

Advancement to senior management roles typically occurs within 3-5 years given the specialized expertise and proven track record in corporate environments

Potential Next Roles

Senior Case Management Director overseeing regional employee welfare programs Head of Employee Wellbeing for multinational financial institutions Independent consultant specializing in corporate social counseling for financial services

Company Overview

UBS

UBS stands as the world's largest wealth management institution with a truly global footprint, operating through four major business divisions and maintaining presence in all significant financial centers worldwide, representing the pinnacle of international banking and financial services

As the undisputed leader in global wealth management, UBS commands premium market positioning with unparalleled resources and international reach that few competitors can match, offering employees exposure to the highest levels of financial services operations
UBS's Swiss operations represent the company's historical foundation and continue to serve as a critical hub for European and global operations, with Zürich serving as one of the world's premier financial centers
The organization emphasizes collaboration, diversity, and professional excellence, with a strong commitment to employee development and inclusive practices, while maintaining the high-performance standards expected in elite financial services environments
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