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ICT (Systems & Network) Administrator - Job Opportunity at Central Australian Aboriginal Congress

Alice Springs, Australia
Full-time
Mid-level
Posted: July 12, 2025
Hybrid
AUD 104,539 - 125,092 per year

Benefits

Comprehensive salary packaging options providing significant tax savings for all employment types
Exceptional professional development allocation of 15 days annually with pathways to master's programs and specialized study placements
Industry-leading flexible work arrangements including compressed work weeks, hybrid models, job sharing, and additional leave purchase options
Comprehensive total effective package including district allowance, superannuation, and leave loading valued at AUD 128,394 - 153,408
Meaningful community-focused work contributing to Aboriginal health outcomes and social impact

Key Responsibilities

Deploy and maintain critical ICT infrastructure supporting healthcare delivery for the Northern Territory's largest Aboriginal Community Controlled Health Service
Lead technical system administration ensuring high availability and security of mission-critical healthcare systems
Drive continuous improvement initiatives through systematic review and enhancement of ICT assets and processes
Provide strategic user support by analyzing requirements and implementing technology solutions that enhance operational efficiency
Support remote clinical operations through on-site technical visits, ensuring healthcare delivery continuity in underserved communities
Collaborate with cross-functional teams to maintain and optimize end-user devices supporting healthcare professionals

Requirements

Education

Degree in relevant qualification or equivalent industry certifications or relevant experience

Experience

Experience in a system admin role

Required Skills

Strong interpersonal and communication skills Attention to detail Aptitude for quality Ability to adapt quickly to shifting business priorities Willingness, ability and appropriate levels of health and fitness to travel to and work from remote locations Long-term interest in the IT industry Enjoys learning about and working with the latest IT products Willingness to undertake training and obtain relevant certifications

Certifications

CCNA NSE JNCP NT Drivers Licence or the ability to obtain
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Sauge AI Market Intelligence

Industry Trends

Healthcare IT infrastructure is experiencing rapid modernization with increased focus on interoperability and cloud-based solutions, driving demand for administrators skilled in hybrid environments and healthcare-specific compliance requirements. Remote healthcare delivery has become critical post-pandemic, creating substantial demand for IT professionals who can support telemedicine platforms and ensure reliable connectivity in underserved rural areas. Cybersecurity in healthcare has become paramount with increasing ransomware threats, requiring system administrators to implement robust security frameworks and maintain compliance with health data protection regulations. Indigenous healthcare organizations are increasingly investing in technology infrastructure to bridge healthcare gaps, creating specialized opportunities for IT professionals committed to social impact and community service.

Salary Evaluation

The offered salary range of AUD 104,539 - 125,092 is competitive for mid-level system administrators in regional Australia, with the total effective package of AUD 128,394 - 153,408 representing excellent value when considering the remote location allowances and comprehensive benefits. This positioning is approximately 10-15% above standard regional rates, reflecting the specialized nature of healthcare IT and the challenges of recruiting skilled professionals to remote locations.

Role Significance

Likely working within a lean IT team of 3-5 professionals, with this role reporting to the Senior System Administrator and potentially supervising junior technical staff or contractors. The structure suggests close collaboration and shared responsibility for mission-critical systems.
This mid-level position carries significant operational responsibility as part of a small IT team supporting critical healthcare infrastructure. The role combines hands-on technical work with strategic system improvements, indicating a position with substantial autonomy and direct impact on organizational operations.

Key Projects

Implementation and maintenance of electronic health record systems ensuring seamless patient data management across multiple clinic locations Network infrastructure upgrades to support telemedicine capabilities and remote patient monitoring systems Cybersecurity enhancement projects including endpoint protection, network segmentation, and healthcare data compliance initiatives Digital transformation projects supporting community health programs and patient engagement platforms

Success Factors

Technical expertise in Microsoft environments combined with strong networking skills will be essential for maintaining complex healthcare IT infrastructure and ensuring high system availability. Cultural sensitivity and understanding of indigenous community needs will be crucial for building trust and effectively supporting healthcare workers in remote locations. Adaptability and problem-solving skills will be critical given the remote location challenges and the need to quickly resolve technical issues that could impact patient care delivery. Strong communication abilities will be vital for translating technical concepts to healthcare professionals and building collaborative relationships across diverse stakeholder groups. Commitment to continuous learning and professional development will ensure staying current with evolving healthcare technology standards and security requirements.

Market Demand

High demand driven by critical healthcare infrastructure needs, particularly in remote and indigenous communities where specialized IT support is scarce. The combination of healthcare sector growth, digital transformation initiatives, and geographic challenges creates a seller's market for qualified candidates.

Important Skills

Critical Skills

Microsoft environment expertise is absolutely essential as healthcare organizations predominantly operate on Windows-based systems with Active Directory, Exchange, and Microsoft 365 platforms forming the backbone of daily operations. This knowledge directly impacts system reliability and user productivity. Network administration skills including CCNA-level competency are crucial for maintaining connectivity across multiple remote clinic locations and ensuring reliable telemedicine capabilities that are literally life-saving in emergency situations. Remote troubleshooting and problem-solving abilities are vital given the geographic challenges and the need to resolve technical issues quickly without always having on-site access, requiring creativity and systematic diagnostic approaches. Cultural sensitivity and communication skills are critical for building trust with indigenous communities and healthcare workers, as technology adoption and effective support depend heavily on respectful, collaborative relationships.

Beneficial Skills

Cybersecurity expertise particularly in healthcare compliance frameworks like HIPAA equivalent Australian standards, as healthcare organizations face increasing cyber threats and regulatory scrutiny requiring proactive security measures. Cloud platform knowledge especially in hybrid environments will become increasingly valuable as healthcare organizations migrate to cloud-based solutions while maintaining on-premises systems for compliance and latency requirements. Project management capabilities will enhance career progression opportunities as healthcare IT increasingly involves complex implementations requiring coordination across multiple stakeholders and regulatory compliance considerations. Telemedicine and remote monitoring system knowledge will provide competitive advantage as these technologies become standard healthcare delivery methods, particularly in rural and underserved areas.

Unique Aspects

Opportunity to contribute to closing the healthcare gap for indigenous communities while building specialized expertise in remote healthcare IT infrastructure that is highly valued in the healthcare technology sector.
Exposure to unique technical challenges including satellite communications, mobile health units, and distributed healthcare delivery systems that provide distinctive experience difficult to obtain in urban healthcare settings.
Professional development opportunities specifically focused on cultural competency and indigenous health, creating a unique skill set that combines technical expertise with deep understanding of community health approaches.
Access to cutting-edge healthcare technology implementations designed for remote and resource-constrained environments, providing experience with innovative solutions that are increasingly relevant in global health contexts.

Career Growth

Career progression to senior roles typically achievable within 3-5 years given the specialized nature of healthcare IT and the valuable experience gained in remote, resource-constrained environments that demonstrates adaptability and leadership.

Potential Next Roles

Senior System Administrator or IT Manager roles within healthcare organizations, leveraging specialized knowledge of healthcare IT compliance and remote infrastructure management IT Director or Chief Information Officer positions in community health organizations, building on experience with strategic technology planning and stakeholder management Specialized healthcare IT consultant roles focusing on indigenous health services or remote healthcare delivery systems Network architect or cybersecurity specialist positions in healthcare, capitalizing on the growing emphasis on secure, compliant healthcare technology environments

Company Overview

Central Australian Aboriginal Congress

Central Australian Aboriginal Congress represents a significant player in indigenous healthcare delivery, operating as the Northern Territory's largest Aboriginal Community Controlled Health Service with a comprehensive range of community-led programs spanning primary healthcare, social services, and community development initiatives.

The organization holds a prominent position in the indigenous healthcare sector, demonstrating strong community trust and government support through sustained funding and program expansion, positioning it as a stable employer with long-term growth prospects.
As a major healthcare provider in Central Australia, the organization plays a crucial role in addressing healthcare disparities in remote communities, offering unique professional opportunities to contribute to meaningful social impact while building specialized expertise in remote healthcare delivery.
The community-led approach and focus on Aboriginal self-determination creates a collaborative, mission-driven work environment that values cultural competency, social justice, and innovative approaches to addressing complex health and social challenges in underserved communities.
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