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IT Operations Manager - Job Opportunity at Univers NOZ

Saint-Berthevin, FR
Full-time
Senior
Posted: May 9, 2025
On-site
EUR 70,000 - 90,000 annually based on location and senior responsibility level

Benefits

Opportunity to work in circular economy sector
International work environment
Leadership role in digital transformation
Strategic decision-making position

Key Responsibilities

Lead multi-national IT support teams across France and Romania with strategic oversight of service delivery and team development
Direct store and logistics platform maintenance operations ensuring business continuity and operational excellence
Manage incident response and resolution processes across retail network
Drive vendor relationships and outsourcing strategy to optimize cost and service delivery
Oversee IT budget planning and execution including Capex/Opex management
Develop and monitor KPI frameworks for performance optimization

Requirements

Education

Bachelor's or Master's degree in IT, engineering, or similar field

Experience

10+ years IT experience with 5+ years in team or project management

Required Skills

Fluent in French and English Strong leadership and team motivation Business needs understanding IT challenges expertise Decision-making capability Stress management Goal-oriented mindset Service-oriented approach
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Sauge AI Market Intelligence

Industry Trends

Retail digital transformation is driving increased demand for IT Operations leaders who can bridge technical and business objectives Circular economy focus represents a growing trend in retail requiring specialized IT infrastructure and systems adaptation Multi-country IT operations management is becoming standard as retailers optimize costs through distributed team structures

Role Significance

Likely managing 15-25 team members across multiple countries based on retail operation scale
Senior leadership position with direct impact on business operations and digital strategy execution

Key Projects

Retail systems integration and optimization Digital transformation initiatives Cross-border team alignment Service delivery standardization Cost optimization programs

Success Factors

Ability to balance technical excellence with business objectives Strong cross-cultural communication skills Experience in retail technology operations Budget optimization expertise Change management capabilities

Market Demand

High demand due to retail digital transformation needs and complexities of circular economy operations

Important Skills

Critical Skills

International team management experience crucial for leading distributed teams Budget management expertise essential for optimizing IT operations costs Vendor management skills critical for maintaining service quality while controlling costs

Beneficial Skills

Knowledge of circular economy principles and sustainability practices Experience with retail systems and operations Change management expertise Digital transformation experience

Unique Aspects

Combination of retail operations and circular economy focus creates unique IT challenges
Multi-country team management with significant cultural aspects
Balance of cost optimization with service excellence in discount retail context

Career Growth

2-4 years in role before progression to director level, depending on business growth and performance

Potential Next Roles

IT Director Chief Technology Officer Digital Transformation Director Regional Technology Leader

Company Overview

Univers NOZ

NOZ operates in the circular economy retail sector, focusing on product lifecycle optimization and sustainable business practices

Significant player in French retail market with growing international presence
Strong presence in France with expanding European operations, particularly in Romania
International environment with focus on operational excellence and sustainable business practices
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