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IT Scrum Master - Job Opportunity at Manulife Financial Corporation

Waterloo, Canada
Full-time
Senior
Posted: March 15, 2025
Hybrid
CAD 75,880 - 140,920 per year

Benefits

Comprehensive health insurance with dental and vision coverage
Disability and life insurance with AD&D protection
Progressive paid time off program including vacation, personal, and sick days
Retirement savings plans with employer matching
Global share ownership program
Professional development and leadership training programs
Financial education and counseling resources
Work-life balance focused policies
Flexible work arrangements

Key Responsibilities

Strategic leadership of Agile ceremonies and team events to drive delivery excellence
Implementation and analysis of agile metrics to enhance team productivity and quality outcomes
Financial management including budget oversight and spend tracking for informed decision-making
Cross-functional collaboration with Product Owners and Release Train Engineers for resource optimization
Risk management and impediment removal to maintain project momentum
Development of sustainable team practices aligned with organizational objectives
Strategic coordination of multiple work streams to meet business priorities
Team coaching and continuous improvement facilitation
Stakeholder management and organizational alignment

Requirements

Education

Bachelor's degree in business, technology, engineering, or equivalent experience

Experience

4+ years of true Scrum master experience

Required Skills

Agile and scaling frameworks expertise SAFe framework knowledge JIRA proficiency Project management Communication and negotiation skills Team coaching abilities Financial analysis Multiple team leadership Stakeholder management

Certifications

Scrum Master certification
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Industry Trends

Financial services sector is experiencing rapid digital transformation requiring enhanced agile delivery capabilities Increasing emphasis on customer-centric banking solutions driving need for adaptive development methodologies Growing intersection of traditional banking and fintech requiring balanced agile approaches

Salary Evaluation

The offered salary range is competitive for the Canadian market, particularly in the Waterloo tech corridor. The wide range (75k-140k CAD) suggests room for senior candidates with proven track records.

Role Significance

Likely oversight of 2-3 agile teams with 6-8 members each, typical for banking technology units
Senior individual contributor role with significant influence on delivery practices and team development

Key Projects

Digital banking platform modernization initiatives Core banking system integrations Customer experience enhancement programs Financial product delivery optimization

Success Factors

Deep understanding of financial services regulatory environment and its impact on agile delivery Ability to balance agile principles with enterprise governance requirements Strong stakeholder management skills in a matrix organization Experience with large-scale digital transformation initiatives

Market Demand

High demand position due to financial sector's continued investment in digital transformation and the Waterloo region's growing tech presence

Important Skills

Critical Skills

Agile scaling experience crucial for enterprise-level delivery success Financial analysis capabilities essential for budget management Stakeholder management vital in matrix organization

Beneficial Skills

Banking domain knowledge enhances effectiveness Digital transformation experience valuable for strategic initiatives Change management skills support organizational evolution

Unique Aspects

Role combines traditional scrum master responsibilities with financial sector compliance considerations
Opportunity to influence digital banking evolution in a major financial institution
Balance of technical delivery with business value optimization

Career Growth

2-3 years in role before advancement, depending on project success and organizational growth

Potential Next Roles

Agile Program Manager Release Train Engineer Delivery Practice Lead Digital Transformation Lead

Company Overview

Manulife Financial Corporation

Manulife is one of Canada's largest financial institutions with a strong international presence, particularly in Asia

Leading position in insurance and financial services with growing digital banking presence
Waterloo office represents significant tech hub for Canadian operations
Corporate environment with increasing focus on agile transformation and innovation
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