Home Jobs IT Senior Business Analyst
Back to Jobs

IT Senior Business Analyst - Job Opportunity at Zimmer Biomet

Swindon, United Kingdom
Full-time
Senior
Posted: August 21, 2025
Hybrid
£65,000 - £85,000 annually based on senior business analyst roles in the UK medical technology sector, with potential for performance bonuses and comprehensive benefits package

Benefits

Comprehensive health and wellbeing programme supporting employee physical and mental wellness
Development opportunities providing structured career advancement pathways
Robust employee resource groups (ERGs) fostering inclusive workplace culture
Flexible working environment balancing productivity with work-life integration
Location-specific competitive total rewards package tailored to regional market standards
Wellness incentives promoting healthy lifestyle choices
Culture of recognition and performance awards acknowledging employee contributions

Key Responsibilities

Lead strategic design, development, and optimization of commercial and customer excellence systems driving organizational efficiency
Spearhead medium to large-scale digital transformation initiatives from conception to completion with measurable business impact
Collaborate directly with Commercial Sales and Customer Excellence teams to translate business needs into technical solutions
Drive full lifecycle project management ensuring successful delivery and benefits realization
Optimize CRM systems, Incentive Management, and Sales Planning applications to enhance commercial operations
Conduct customer visits to identify technology leverage opportunities for commercial automation and customer experience enhancement
Champion digital transformation agenda focusing on harmonization, simplification, and digitization of commercial processes
Manage vendor relationships and new system implementations ensuring alignment with global standards
Develop proof of concept technology solutions with scalability potential across EMEA region
Maintain compliance with global and regional IT governance frameworks while driving innovation

Requirements

Education

Master's or Bachelor's degree or equivalent experience

Experience

Minimum of 5 years of experience in IT with working experience as a business analyst

Required Skills

Building and maintaining strong relationships with business users at all levels and facilitating change Experienced working as a business analyst and translating business requirements into IT solutions Strong communication skills – communicates clearly and concisely both verbal and written Self-motivated with a strong work ethic, going beyond what is asked for and applying own critical and technical thinking Possesses strong analytical skills to be able to quickly identify underlying problems and design solutions to these problems Team player with a high degree of flexibility and responsiveness to changing inputs in a fast-paced environment Strong cross-functional collaboration skills in a matrixed working environment Knowledge of commercial sales, CRM and incentive management processes Strong business analyst with demonstratable skills in delivering large-scale digital transformation projects Experience in reviewing complex data across disparate systems
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

The medical technology industry is experiencing accelerated digital transformation driven by increasing demand for data-driven healthcare solutions and improved patient outcomes. Companies are investing heavily in CRM optimization, sales automation, and customer experience platforms to maintain competitive advantage in a rapidly evolving market. Healthcare technology firms are prioritizing commercial excellence initiatives to navigate complex regulatory environments while maximizing market penetration. This includes sophisticated incentive management systems, advanced analytics for sales planning, and integrated customer engagement platforms. There is growing emphasis on EMEA regional harmonization in medical device companies, with organizations seeking to standardize processes across diverse European markets while maintaining local compliance and cultural sensitivity.

Role Significance

Likely to manage or influence teams of 5-15 professionals across IT and business functions, with matrix management responsibilities spanning UK and EMEA regions
Senior-level position with significant strategic influence over commercial operations and technology direction. The role carries responsibility for large-scale project delivery and cross-functional leadership, indicating substantial organizational trust and decision-making authority.

Key Projects

Large-scale CRM implementation and optimization projects spanning multiple business units Digital transformation initiatives integrating sales planning, incentive management, and customer excellence platforms Cross-regional system harmonization projects requiring complex stakeholder management and change leadership Commercial automation initiatives leveraging emerging technologies for competitive advantage

Success Factors

Exceptional stakeholder management skills to navigate complex matrix organization and diverse regional requirements while maintaining alignment with global strategic objectives Deep understanding of commercial operations in medical device industry including regulatory compliance, sales processes, and customer engagement strategies specific to healthcare technology sector Strong project management capabilities with proven track record of delivering large-scale digital transformation initiatives within budget and timeline constraints Technical acumen combined with business insight to translate complex commercial requirements into effective technology solutions that drive measurable business outcomes

Market Demand

High demand driven by ongoing digital transformation initiatives in healthcare technology sector and shortage of experienced business analysts with commercial systems expertise

Important Skills

Critical Skills

Business analysis expertise is fundamental as the role requires translating complex commercial requirements into technical specifications while managing stakeholder expectations across multiple regions and business units Commercial systems knowledge, particularly CRM and incentive management, is essential given the focus on sales optimization and customer excellence in the competitive medical device market Project management capabilities are crucial for successfully delivering large-scale digital transformation initiatives that directly impact revenue generation and customer satisfaction Cross-functional collaboration skills are vital for success in matrix organization spanning multiple countries, cultures, and business functions

Beneficial Skills

SAP system knowledge would provide significant advantage given the company's enterprise platform integration requirements Healthcare industry regulatory understanding would enhance ability to design compliant solutions across diverse European markets Data analytics capabilities would support the complex data review requirements and enable more sophisticated commercial insights Vendor management experience would strengthen ability to evaluate and implement new technology solutions while maintaining cost effectiveness

Unique Aspects

Direct customer interaction requirement providing rare opportunity to understand end-user needs and translate them into technology solutions, offering valuable market insight typically unavailable to IT professionals
Focus on proof of concept development with EMEA scalability potential, positioning the role as a technology innovation leader within the organization
Integration of commercial systems with SAP enterprise platform requiring sophisticated technical skills and business process understanding
Opportunity to influence digital transformation across one of the world's leading medical technology companies during period of significant industry evolution

Career Growth

Progression to next level typically achievable within 3-5 years with demonstrated success in large-scale project delivery and regional leadership

Potential Next Roles

IT Business Systems Manager overseeing broader commercial technology portfolio Digital Transformation Lead managing enterprise-wide modernization initiatives Commercial Operations Director combining technology leadership with business strategy Regional IT Director responsible for EMEA technology strategy and execution

Company Overview

Zimmer Biomet

Zimmer Biomet is a global leader in musculoskeletal healthcare with nearly 100 years of innovation in medical technology. The company operates in over 25 countries and serves healthcare providers worldwide with comprehensive portfolio of products and solutions for joint reconstruction, spine, sports medicine, and dental applications.

Fortune 500 company and one of the largest medical device manufacturers globally, competing directly with industry leaders like Johnson & Johnson, Stryker, and Medtronic in the orthopedic and musculoskeletal space
Strong EMEA presence with UK serving as a strategic hub for European operations, requiring sophisticated commercial systems to support diverse regulatory environments and market dynamics across the region
Emphasis on innovation, patient outcomes, and collaborative excellence with strong commitment to diversity and inclusion. The company culture promotes professional development and recognition while maintaining focus on improving patient mobility and quality of life
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.